Sch 2 s 101Consumer may request an itemised bill

101 Consumer may request an itemised bill

(1) If a person (the supplier), in trade or commerce, supplies services to a consumer, the consumer may request that the supplier give the consumer an itemised bill that:

(a) specifies how the price of the services was calculated; and

(b) includes, if applicable, the number of hours of labour that related to the supply of the services and the hourly rate for that labour; and

(c) includes, if applicable, a list of the materials used to supply the services and the amount charged for those materials.

(2) The request under subsection (1) must be made within 30 days after:

(a) the services are supplied; or

(b) the consumer receives a bill or account from the supplier for the supply of the services;

whichever occurs later.

(3) The supplier must give the consumer the itemised bill within 7 days after the request is made.

Note: A pecuniary penalty may be imposed for a contravention of this subsection.

(4) The supplier must not charge the consumer for the itemised bill.

Note: A pecuniary penalty may be imposed for a contravention of this subsection.

(5) The supplier must ensure that the itemised bill is transparent.