Competition and Consumer Act 2010
58BBMeaning of reasonable steps
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58BB Meaning of reasonable steps
(1) Matters relevant to whether a regulated entity has taken reasonable steps for the purposes of a provision of this Division include:
(a) the size of the regulated entity; and
(b) the kind of regulated services concerned; and
(c) the consumer base of those services; and
(d) the kinds of scam risks those services face; and
(e) whether the regulated entity has complied with any relevant SPF code obligations relating to that provision.
(2) In determining whether a regulated entity has taken reasonable steps for the purposes of a provision of this Division, the primary consideration must be the matter in paragraph (1)(e) (if applicable).