Children's Services Regulations 2020
115Notification of change to policies or procedures
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115 Notification of change to policies or procedures
(1) Subject to subregulation (4), the approved provider of a children's service must ensure that parents of children enrolled at the service are notified at least 14 days before making any change to a policy or procedure referred to in regulation 112 that may have a significant impact on the service's provision of education and care to any child enrolled at the service.
(2) Subject to subregulation (4), the approved provider of a children's service must ensure that parents of children enrolled at the service are notified at least 14 days before making any change to a policy or procedure referred to in regulation 112 that may have a significant impact on the family's ability to utilise the service.
(3) The approved provider of a children's service must ensure that parents of children enrolled at the service are notified at least 14 days before making any change that will affect the fees charged or the way in which fees are collected.
(4) If the approved provider considers that the notice period would pose a risk to the safety, health or wellbeing of any child enrolled at the service, the approved provider must ensure that parents of children enrolled at the service are notified as soon as practicable after making a change referred to in subregulations (1) and (2).
Division 3—Information and record-keeping requirements
Subdivision 1—Display and reporting of prescribed information
116 Prescribed information to be displayed
(1) For the purposes of section 112 of the Act, the following information is prescribed in respect of the matters in paragraphs (a) to (d) of that section—
(a) in relation to the provider approval—
(i) the name of the approved provider; and
(iii) any conditions on the provider approval;
(b) in relation to the service approval—
(i) the name of the children's service; and
(ii) the service approval number; and
(iii) any conditions on the service approval;
(c) the name of each nominated supervisor;
(d) in relation to any service waivers or temporary waivers held by the service, the details of the waivers including—
(i) the regulations the requirements of which have been waived; and
(ii) the duration of the waiver; and
(iii) whether the waiver is a service waiver or a temporary waiver.
(2) For the purposes of section 112(e) of the Act, the following matters are prescribed—
(a) the hours and days of operation of the children's service;
(b) the name and telephone number of the person at the children's service to whom complaints may be addressed;