sec.28Licensee to prepare procedure for staff members

sec.28 Licensee to prepare procedure for staff members

A licensee must— prepare a procedure to facilitate the reporting of standards of care concerns of staff members of the licensee; and keep the procedure up to date; and ensure the staff members are aware of the procedure. The procedure may include, for example, the following— a statement that the licensee is supportive of staff members in reporting standards of care concerns; for a licence relating to a licensed residential facility, information for ensuring the staff members are aware of the obligation under section 13F (3) of the Act in relation to a child provided care in the facility ; an address, phone number or other contact details, including for an office of the department, for reporting the concerns. In this section— standards of care concern , of a staff member of a licensee, means— harm the staff member becomes aware, or reasonably suspects, has been caused to a child provided care services by a licensed care service operated under the licence; or a concern the staff member has that care services provided under the licence no longer meet the standards of care stated in the statement of standards. staff member , of a licensee, means a person— employed in a licensed care service operated under the licence; or who volunteers to assist or work at a licensed care service operated under the licence. (sec.28-ssec.1) A licensee must— prepare a procedure to facilitate the reporting of standards of care concerns of staff members of the licensee; and keep the procedure up to date; and ensure the staff members are aware of the procedure. (sec.28-ssec.2) The procedure may include, for example, the following— a statement that the licensee is supportive of staff members in reporting standards of care concerns; for a licence relating to a licensed residential facility, information for ensuring the staff members are aware of the obligation under section 13F (3) of the Act in relation to a child provided care in the facility ; an address, phone number or other contact details, including for an office of the department, for reporting the concerns. (sec.28-ssec.3) In this section— standards of care concern , of a staff member of a licensee, means— harm the staff member becomes aware, or reasonably suspects, has been caused to a child provided care services by a licensed care service operated under the licence; or a concern the staff member has that care services provided under the licence no longer meet the standards of care stated in the statement of standards. staff member , of a licensee, means a person— employed in a licensed care service operated under the licence; or who volunteers to assist or work at a licensed care service operated under the licence.

• (a) prepare a procedure to facilitate the reporting of standards of care concerns of staff members of the licensee; and
• (b) keep the procedure up to date; and