Cemeteries and Crematoria Act 2020
25Offence—collection of cremated remains
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25 Offence—collection of cremated remains (a) the person is the licensee of a crematorium; and (b) human remains are cremated at the crematorium; and (c) the person does not do the things mentioned in table 25, column 3 for an item in accordance with the timeframe mentioned in the table, column 2 for the item; and (d) 3 years have not passed since the day the human remains were (e) the person disposes of the cremated remains. (2) In this section: applicant means the person who applied for the human remains to be cremated under section 22.
suitable person means a person who is— (a) a family member of the deceased person whose human remains were cremated; and (b) over 16 years of age. Table 25 column 1 item column 2 timeframe column 3 things 1 up to 1 year after the day of the cremation tell the applicant that the cremated remains are available to be collected 2 on and after 1 year from the day of the cremation make the cremated remains available to a suitable person 3 when 2 years has passed from the day of the cremation (a) on at least 2 occasions, contact the last known telephone number of the applicant or a suitable person requesting collection of the cremated remains (b) write to the last known postal or email address of the applicant or a suitable person requesting collection of the cremated remains