Cash Distribution Framework Act 2026
63Service‑level standards
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63 Service‑level standards
(1) The ACCC may, by legislative instrument, determine standards (service‑level standards) relating to the provision of cash distribution services or facilities access in Australia by:
(a) one or more specified designated entities; or
(b) a specified class of designated entities; or
(c) all designated entities.
(2) Without limiting the matters to which the service‑level standards may relate, those matters include the following:
(a) the availability, frequency, speed, timeliness or location of cash distribution services or facilities access;
(b) pricing relating to cash distribution services or facilities access;
(c) the availability or accessibility of relevant facilities involved in the provision of cash distribution services;
(d) service agreements or access agreements;
(e) reporting of information to the ACCC in relation to cash distribution services or facilities access.
(3) Without limiting subsection 33(3A) of the Acts Interpretation Act 1901, the service‑level standards may make different provision in relation to:
(a) different, or different classes of, designated entities; or
(b) different, or different classes of, cash distribution services or facilities access; or
(c) different classes of service agreements or access agreements; or
(d) different locations; or
(e) different circumstances.
(4) In making service‑level standards, the ACCC must have regard to:
(a) the object of this Act; and
(b) the public interest; and
(c) any relevant cash‑related contractual chain order.
(5) Without limiting who the ACCC may consult, before making a service‑level standard the ACCC may consult the Fair Work Commission or the Fair Work Ombudsman in relation to interactions with any relevant cash‑related contractual chain orders.