49Simplified outline of this Part

49 Simplified outline of this Part

This Part sets out an arbitration framework applicable to disputes involving designated entities about proposed service agreements or access agreements. This framework sets out how arbitration may be requested, how arbitration is to be conducted, the matters relevant in arbitration determination and related matters such as costs.

This Part also provides for the ACCC to determine dispute resolution requirements for designated entities, and for the ACCC to require a designated entity to provide copies of the entity’s complaints handling and alternative dispute resolution policies or procedures.

A person who contravenes this Part may be liable to a civil penalty.