15Conditions relating to provision and display of information

15 Conditions relating to provision and display of information

15 Conditions relating to provision and display of information

(1) It is a condition of a boarding house authorisation that the authorised operator ensures that the information specified in this clause is provided or displayed in accordance with the requirements of this clause.

(2) A person seeking to become a resident of the authorised boarding house must be provided with information about the following before an occupancy agreement or rental agreement is entered into with the person—

(a) the room number of the room that will be allocated,

(b) the services that will be provided,

(c) the fees payable in connection with residency (including any occupancy fee or rent) and fees for services,

(d) any reductions in fees available for work undertaken by the person or in other specified circumstances,

(e) the procedures of the boarding house for handling complaints.

(3) Each of the following must be displayed in a conspicuous position at the boarding house—

(a) conditions to which the boarding house authorisation is subject (other than conditions imposed by the Act or this Regulation) where those conditions do not appear in full on the boarding house authorisation,

(b) a copy of the rules of the boarding house,

(c) an itemised schedule of all standard fees payable in connection with residency (including any occupancy fee or rent) and for services provided at the boarding house,

(d) a copy of any current compliance notice issued in relation the boarding house.

Note.

Section 53 of the Act requires the licensee of a licensed boarding house to ensure that a copy of the boarding house licence is displayed in a conspicuous position at the boarding house. Clause 30 makes similar provision if the boarding house authorisation concerned is an interim permit.

(4) At least one copy each of the Act and this Regulation must be available at the authorised boarding house for use by staff members, residents and visitors.

(5) In this clause—

occupancy fee has the same meaning as in Part 3 of the Act.