Accident Towing Services Regulations 2019
19Records to be kept by a licence holder
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19 Records to be kept by a licence holder
(1) A licence holder must keep the following records for the tow truck specified in the tow truck licence—
(a) copies of invoices of charges for towing and storing accident damaged motor vehicles;
(b) in chronological order, each authority to tow form which has been completed or partially completed;
(c) a record of the name, address, tow truck driver accreditation number and driver licence number of each person who drives the tow truck;
(d) a record of the name, address and towing operator accreditation number or towing depot manager accreditation number of the person who manages the accident towing service business to which the licence relates;
(e) photographs of a salvage operation taken under regulation 43(9), each of which is clearly linked to the authority to tow to which it relates.
- 10 penalty units.
(2) A licence holder must keep the records referred to in subregulation (1)—
(a) at the specified depot for the licensed tow truck; and
(b) for a period of at least one year from the date the last entries in the records were made.
- 10 penalty units.
(3) A licence holder must keep the records in the English language.
- 10 penalty units.
(4) A licence holder must make the records available for inspection on demand by a police officer or an authorised officer.
- 10 penalty units.
(5) If asked by a police officer or an authorised officer, a licence holder must give, within a reasonable time, to the police officer or authorised officer an accurate copy of any part or all of the records referred to in subregulation (1).
- 10 penalty units.
(6) If asked by the owner of an accident damaged motor vehicle that has been salvaged, or the owner's agent, a licence holder must, within a reasonable time and at no cost, give that person a copy of any photographs referred to in subregulation (1)(e).
Penalty: 10 penalty units.