austlii:nsw/NSWPICMP/2025/863
General information, not legal advice.
NSWPICMP
2025-11-06
Original judgment source is linked above.
Williams v QBE Insurance (Australia) Limited [2025] NSWPICMP 863
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; insured car struck claimant's motor bike; upper and lower limb injuries with cervical spine soft tissue injury referred to assess permanent impairment and treatment; Medical Assessor certified not greater than 10% and treatment not reasonable and necessary; claimant applied for review; Review Panel re-examination; claimant consistent; accident was capable of causing all referred injuries; 11% permanent impairment; different clinical findings; Held - different permanent impairment findings to original assessment; treatment causally related to accident and reasonable and necessary; Review Panel revoked original certificates; permanent impairment greater than 10%.
Review Panel Assessment of permanent impairment and treatment and care
Replacement Certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017
Issued under Division 7.5 of the Motor Accident Injuries Act 2017
The accident caused injuries with a permanent impairment of 11% which is greater than 10%;
7 September 2024 and states that the following treatment and care: * left arthroscopic cuff repair requested by Associate Professor Mark Haber
RELATES TO THE INJURY CAUSED BY THE MOTOR ACCIDENT, and
Treatment description: Left Arthroscopic Rotator Cuff Repair"
(a) there is a line in Dr Wallace's report to left shoulder symptoms in December 2022 and the claimant being referred for physiotherapy;
(b) the claimant refers to Associate Prof Haber's approving of a nexus with the accident, but there is no reasoning apart from saying the accident could have caused the injury;
(c) despite the treatment dispute being focused on the causation issue the claimant has not provided a statement setting out the history;
(d) the Panel noted a scan taken on 9 October 2023, which appeared to be taken for comparison with the frankly injured right shoulder showing the left shoulder was torn but without symptoms;
(e) there is no history about whether left shoulder is alleged to be a frank injury or if the claimant was over relying on his left shoulder due to the right shoulder injury and whether there was a nexus with his employment, and
(f) further, there is no evidence about whether he returned to kickboxing and weight training since the accident.
"7.21 Assessment of degree of permanent impairment
(1) The assessment of the degree of permanent impairment of an injured person for the purposes of this Act is to be made in accordance with the Motor Accident Guidelines. The assessed degree of permanent impairment is to be expressed as a percentage.
(2) Impairments that result from more than one injury arising out of the same motor accident are to be assessed together to assess the degree of permanent impairment of the injured person...
(4) A medical assessor may decline to make an assessment of the degree of permanent impairment of an injured person until the Medical Assessor is satisfied that the impairment caused by the injury has become permanent."
6.5 An assessment of the degree of permanent impairment is a medical assessment matter under clause 2(a) of Schedule 2 of the Act. The assessment must determine the degree of permanent impairment of the injured person as a result of the injury caused by the motor accident. A determination as to whether the injured person's impairment is related to the accident in question is therefore implied in all such assessments. Medical assessors must be aware of the relevant provisions of the AMA 4 Guides, as well as the common law principles that would be applied by a court (or the Personal Injury Commission) in considering such issues.
6.6 Causation is defined in the Glossary at page 316 of the AMA 4 Guides as follows:
'Causation means that a physical, chemical or biologic factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following:
This, therefore, involves a medical decision and a non-medical informed judgement.
6.7 There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
s 5E. 2. In respect to resolving treatment disputes the Panel must follow s3.24 MAI Act.
"Entitlement to statutory benefits for treatment and care
(1) An injured person is entitled to statutory benefits for the following expenses (treatment and care expenses) incurred in connection with providing treatment and care for the injured person -
(b) reasonable and necessary travel and accommodation expenses incurred by the injured person in order to obtain treatment and care for which statutory benefits are payable,
(c) if the injured person is under the age of 18 years or otherwise requires assistance to travel for treatment and care, reasonable and necessary travel and accommodation expenses incurred by a parent or other carer of the injured person in order to accompany the injured person while treatment and care for which statutory benefits are payable is being provided.
(2) No statutory benefits are payable for the cost of treatment and care to the extent that the treatment and care concerned was not reasonable and necessary in the circumstances or did not relate to the injury resulting from the motor accident concerned.
(3) The Motor Accident Guidelines may provide for -
(a) circumstances in which the cost of treatment and care is taken to be reasonable for the purposes of this section, and
(b) circumstances in which treatment and care is taken to be reasonable and necessary for the purposes of subsection (2).
See Part 7 and Schedule 2 for provisions relating to disputes about whether treatment and care, or the cost or treatment and care, provided or to be provided to an injured person is reasonable and necessary."
(a) right shoulder with 6% permanent impairment;
(b) left leg was 0%;
(c) right leg permanent impairment degloving injury 1%;
(d) cervical spine 0%, and
(e) right leg scarring 2%.
14 November 2023, 31 July 2024, 23 August 2024, and 18 October 2024. The most recent submissions addressed the claimant's application for review and refuted that Medical Assessor Kuru made any errors. 2. Relevantly the earliest submissions do not dispute liability for the referred injuries to assess permanent impairment, but stated the right shoulder was at that stage not stable enough to assess permanent impairment. 3. The submissions dated 31 July 2024 referred to a treatment dispute in relation to left shoulder surgery. The insurer submitted that the requested left arthroscopic rotator cuff repair (which had already taken place) was not reasonable and necessary in the circumstances and was not related to the accident. 4. The onus of proof pursuant to s 5D of the Civil Liability Act 2002 (NSW) is on the claimant to satisfy the Panel that the accident caused the injury. The claimant did not establish a sufficient causal link between the accident and the claimant's left shoulder condition as required under s 3.24(2) of the Act. 5. Apart from Associate Professor Haber the treating medical records do not record a left shoulder diagnosis that might have resulted from the accident. 6. Associate Professor Haber's opinion that the subject accident was 'a substantial contributing factor' to the left shoulder condition and the need for surgery is an outlier. 7. Associate Professor Haber did not provide any further explanation as to how the left shoulder condition was caused by, or related to, the accident. 8. Associate Professor Haber did not explain why a severe condition being a partial to almost full thickness rotator cuff tendons tear was not identified by treating medical practitioners or why the claimant did not mention it earlier. 9. In the insurer's supplementary submissions dated 23 August 2024 soon before Medical Assessor Kuru's examination addressed permanent impairment. 10. Although the claimant told Dr Keller he had symptoms to his right leg and left lower limb, Dr Keller and Dr Wallace only diagnosed the right leg laceration. 11. Dr Wallace assessed the right shin scar contributed 2% to the permanent impairment, while the right shin sensory loss has contributed 0%. He diagnosed 5% permanent impairment in the right shoulder. 12. Dr Keller reported the right knee laceration had healed. 13. The Panel noted that in submissions in response to the Panel's directions after its first meeting that the insurer agreed with the claimant that the review should include a fresh assessment of permanent impairment, including the left shoulder.
History of symptoms and treatment following the accident
10 cm below the elbow crease. 6. There was stiffness on elevation of his left shoulder with active abduction 140 degrees, forward flexion 160 degrees, extension 40 degrees, internal rotation 50 degrees, external rotation 80 degrees and adduction 40 degrees. His arthroscopic portals were visible but non-tender and his shoulder girdle power on the left was grade four plus out of five. There was no winging of either scapula on resisted protraction. 7. On examination of his lower extremities there was a circumferential scar below his knee of some 17cm which was healed with some adherence and hypertrophic change with colour change and he reported a small area of sensory change distal to the scar in the distribution of the saphenous nerve. His sensory loss descended in the upper pre-tibial region below the scar and was grade four out of five. 8. The range of motion of his right knee was 0 degrees through to 120 degrees and that knee was stable and the range of motion of his left knee was 0 degrees through to 120 degrees and that knee was stable. There was 2 cm of residual swelling of his right leg with the calf measuring 45 cm and on the left 43 cm. There was no wasting of either thigh measuring
50 cm, 15 cm above the patella. 9. His normal gait was satisfactory with a very slight limp on toe walking and heel walking was satisfactory and his squat test was associated with some pain in the right knee on arising from the squat position. 10. There was no ligamentous laxity of the knee nor retropatellar rub.
4 December 2023 showed a partial thickness supraspinatus tear and ultrasound the left shoulder on 25 March 2024 showed a partial to almost full thickness supraspinatus tear. 3. The operative findings at arthroscopy of the right shoulder on 5 February 2024 at Macquarie University Hospital showed a rotator cuff tear which was repaired with bony anchors and he was then managed in a sling for six weeks and following surgery, was having physiotherapy. 4. A progress ultrasound of the left shoulder on 29 April 2024 showed an almost full thickness supraspinatus tear and an ultrasound of the right shoulder done on the same date showed an intact supraspinatus repair.
12 August 2024 that claimant had noted left shoulder pain in December 2022, some two months post injury, for which he was referred for physiotherapy. 6. The treating surgeon, Dr Haber mentioned the left shoulder in April 2024, some 18 months post injury and then arranged an ultrasound examination of the left shoulder which was carried out on 29 April 2024, which showed a partial supraspinatus tear and he subsequently had arthroscopic debridement of the left shoulder with rotator cuff repair on 7 June 2024. He was discharged with his arm in a sling and then continued with physiotherapy treatment. 7. Medical Assessor Kuru's certificate dated 7 September 2024 noted that he felt that there was not a causal nexus between the accident and the appearance of symptomatic condition in the left shoulder.
"Permanent impairment is impairment that has become static or well stabilised with or without medical treatment and is not likely to remit despite medical treatment. A permanent impairment is considered to be unlikely to change substantially and by more than 3% in the next year with or without medical treatment."
s 1.3 (2)(g) encourage the early resolution of motor accident claims and the quick, cost effective and just resolution of disputes to deal with the left shoulder's permanent impairment in this review.
Reasonable and necessary in the circumstances
"22 I return to the expression 'reasonably necessary' in s60. Dictionaries stipulate that 'necessary' has relevant definition as 'indispensable, requisite, needful, that cannot be done without' - (Shorter) Oxford English Dictionary, 3rd Ed and 'that cannot be dispensed with' - Macquarie.
23 The essential issue is what effect flows from conditioning such qualities as 'reasonably'. The consequence is to moderate any sense of the absolute which might otherwise be conveyed by the word 'necessary' if it stood alone. In order to contemplate such moderation, it is apt to consider surrounding circumstances, but the question to be addressed is whether modification of a worker's home, having regard to the nature of the worker's incapacity, is reasonably necessary. In contemplation of what might be "reasonably necessary" there is this statutory obligation specifically to have regard to the nature of the worker's incapacity. It provides emphasis towards moderating the meaning of 'necessary' in this context."[3]
the actual or potential effectiveness of the treatment, and
the acceptance by medical experts of the treatment as being appropriate or likely to be effective."
The Panel found the following injuries WERE caused by the accident:
* %WPI = percentage whole person impairment/permanent impairment
7 September 2024. 4. Accordingly, the Review Panel revokes that certificate and issues a new permanent impairment certificate. 5. The Review Panel found that the motor accident caused the following injuries and assessed them as giving rise to 11% permanent impairment: * right shoulder - acromio-clavicular joint dislocation, complete rupture of the superior and inferior AC joint capsule ligaments, complete rupture of the coracoclavicular ligaments, low grade tears and tendinosis of the lateral and posterior deltoid muscle fibres at the clavicular insertion, partial rotator cuff tear of the supraspinatus, musculo-ligamentous strain injury, soft tissue injury; * left shoulder - supranspinatus tear; * left leg - musculo-ligamentous strain injury, soft tissue injury; * right leg - degloving injury, full thickness skin laceration of the right pre-tibial area, musculo-ligamentous strain injury, soft tissue injury; * cervical spine - musculo-ligamentous strain injury, soft tissue injury, and * skin - scarring - right leg, right knee 6. The accident caused injuries with a permanent impairment greater than 10%.
[2] [2018] NSWSC 1710 at [29] (Phillips).
[3] [2003] NSWCA 52 (Clampett) at [22]-[23], Meagher & Santow JJA agreeing.
[4] Diab v NRMA Ltd [2014] NSWWCCPD 2 (Diab) at [88].
[5] See Sarwary v Allianz Australia Insurance Limited [2023] NSWPICMP 125.
Williams
QBE Insurance