[2025] FWC 2529
General information, not legal advice.
Fair Work Commission
2025-11-03
Original judgment source is linked above.
s.739 - Application to deal with a dispute
Alleged dispute about any matters arising under the enterprise agreement and the NES;[s186(6)]
9.3 The following procedure will be used in the event of a dispute arising between the parties to this Agreement over the terms of the Agreement, the Award or the National Employment Standards or any other Enterprise Agreement employment related matter:
9.3.4 If discussions at the Workplace level do not resolve the dispute, ta party to the dispute may refer the matter to the Fair Work Commission. The Fair Work Commission may deal with the dispute in two (2) stages:
9.3.4.1 Fair Work will first attempt to resolve the dispute as it considers appropriate, including by mediation, conciliation, expressing an opinion or making a recommendation.
9.3.4.2 If the Fair Work Commission is unable to resolve the dispute at the first stage, the Fair Work Commission may then arbitrate the dispute and make a determination that is binding on the parties.
9.3.4.3 Note: If the Fair Work Commission arbitrates the dispute, it may also use the powers that are available to it under the Act.
9.3.4.4 A decision that the Fair Work Commission makes when arbitrating a dispute is a decision for the purpose of Division 3 of Part 5.1 of the Act. Therefore, an appeal may be made again the decision.
22.1 Employees assessed through the annual performance appraisals process as performing satisfactorily will be considered annually for one (1) step pay increment increases in the relevant grading level, up to the highest increment rate.
22.2 Performance appraisals are to be done by May of each year in preparation for the next year's financial budget and any increment awarded will be effective from the first full pay period on or after 1 July in the following financial year.
22.3 Should the appraisal not be done in May due to the fault of the Employer, the increment increase will automatically progress, however the appraisal must be done soon thereafter.
22.4 Should the appraisal not be done in May due to the fault of the Employee, the increment increase will remain unchanged until an appraisal is completed. No back-payments will be considered should the employee still not have their appraisal completed by the 1st of July. Increment increase will be effective from the date the appraisal is completed in its entirely.
22.5 Council may defer advancement within increments for any employee that:
22.5.1 Has their performance graded during an appraisal as 'unsatisfactory'; or
22.5.2 Has received disciplinary action in the last twelve (12) months; or
22.5.3 Has had excessive non-attendance issues for up to twelve (12) months.
22.6 Advancing through increments will be at the recommendation of the employees Manager after successfully completing an appraisal, it must be endorsed by the Director, Human Resources and approved by the CEO.
22.7 Advancing through several increments may be used as a form of Reward and Recognition for employees who have been deemed 'exceptionally performing employees' through means of a performance appraisal.
22.8 Council will recognise relevant accredited or tertiary training/qualifications if the position requires such training to be a part of the role and the employee is required to utilise various components of the training throughout the course of undertaking their duties. Recognition will be at the discretion of Human Resources and the position's direct report.
22.9 Throughout the course of your employment, completing an accredited or tertiary training/qualification will not guarantee or automatically result in an increment increase.
22.10 Increment increase will only be provided based on satisfactory and/or exceptional work performance and will not be influenced by qualifications (unless the position absolutely needs that qualification).
22.11 All increment increases must be approved by the CEO."
"1. The applicant, the respondent and certain employees of the respondent[1] are covered by the Enterprise Agreement which commenced operation from 18 October 2021.
2. On 7 February 2022, Ingrid Stonhill commenced in the position of CEO of the respondent.
3. In September 2022, Ms Stonhill, in her capacity as CEO, did not award any increment increases to employees covered by the Katherine Town Council Enterprise Agreement 2021-2025.
4. Ms Stonhill did not award any increment increases to staff due to the adverse financial position of the respondent at that time.
5. Since September 2022, Ms Stonhill has not exercised a discretion not to approve an increment increase to all employees."
"(a) If an employee is assessed through the annual performance appraisal process as performing satisfactorily and they have not received any disciplinary action or had any excessive non-attendance issues in the last twelve months, is the Chief Executive Officer required to approve an increment increase under subclauses 22.6 and 22.11 of the Agreement?
(b) Can the Chief Executive Officer of the respondent consider any matter other than the performance of an employee (including any disciplinary action taken against the employee, and any excessive non-attendance issues in the last twelve months) when deciding whether to approve an increment increase under subclauses 22.6 and 22.11 of the Agreement?"
"(a) the starting point for interpretation of an enterprise agreement is the ordinary meaning of the words, read as a whole and in context;[3]
(b) the interpretation '...turns on the language of the particular agreement, understood in light of its industrial context and purpose...';[4]
(c) The words are not to be interpreted in a vacuum divorced from industrial realities;[5] rather, industrial agreements are made for various industries in the light of the customs and working conditions of each, and they are frequently couched in terms intelligible to the parties but without the careful attention to form and draftsmanship that one expects to find in an Act of Parliament;[6] and
(d) To similar effect, it has been said that the framers of such documents were likely of a "practical bent of mind" and may well have been more concerned with expressing an intention in a way likely to be understood in the relevant industry rather than with legal niceties and jargon, so that a purposive approach to interpretation is appropriate and a narrow or pedantic approach is misplaced.[7]"
"(a) "meanings which avoid inconvenience or injustice may reasonable be strained for", per Kucks v CSR Ltd (1996) 66 IR 182; and
(b) narrow or pedantic approaches should be avoided, in circumstances where the framers where more likely to be concerned with intention, as understood in the industrial context, rather than with "legal niceties or jargon"."[8]
"22.6 Advancing through increments will be at the recommendation of the employees Manager after successfully completing an appraisal, it must be endorsed by the Director, Human Resources and approved by the CEO.
22.11 All increment increases must be approved by the CEO."
"(a) The first step is that the employee is recommended for advancement by their manager after successfully completing an annual performance appraisal;
(b) The second step is that this recommendation is endorsed by the "Director, Human Resources; and
(c) The final step is that it is "approved by the CEO"."
"(a) Subclause 22.1 provides that employees will only be considered for increment increases under cl 22 if they are "assessed through the annual performance appraisals process as performing satisfactorily", meaning that satisfactory performance is the only means by which an employee can be eligible to receive an increment increase under cl 22;
(b) Subclause 22.3 provides that "should the appraisal not be done in May due to the fault of the Employer, the increment increase will automatically progress...", suggesting that the employee's performance as assessed by the annual performance appraisals process is the only relevant factor in determining whether an employee should receive the increment increase;
(c) Subclause 22.5 specifies that the respondent may defer increment increases if the employee has been graded during the annual performance appraisals process as "unsatisfactory", has received disciplinary action in the previous 12 months or has had excessive not-attendance for up to 12 months. These are the only references in cl 22 as to grounds for denying increment increases, and there two aspects of this clause are noteworthy:
i. Firstly, all the grounds for deferment relate to aspects of an employee's performance; and
ii. Secondly, the word "deferment" is used rather than reject or deny, suggesting that it is expected that an employee will receive an increment increase once they have rectified the performance concerns that form the grounds for deferring the increase;
(d) Subclause 22.7 provides that an employee may be advanced "through several increments" as a "form of Reward and Recognition for employees who have been deemed "exceptionally performing employees" through the means of a performance appraisal", again reinforcing the connection between increment increases and work performance; and..."
"• Appendix 2 of the Agreement contains the relevant pay scale for employees employed after the commencement of the Agreement.
"(a) The role of the CEO in approving an increment increase is that of a 'rubber stamp', such that if an employee is assessed through the annual performance appraisal process as performing satisfactorily and they have not received any disciplinary action or had any excessive non-attendance issues in the last twelve months, the CEO should be required to approve an increment increase under subclauses 22.6 and 22.11 of the Agreement; and
(b) The only relevant matter that can be considered by the respondent in providing, or not providing, an increment increase is that employee's performance, such that if the CEO did have the discretion to approve or not approve an increment increase, the only matter that they could consider in exercising such a discretion is an employee's performance."
"(a) In respect of the first question, the answer should be "yes"; and
(b) In respect of the second question, the answer should be "no"."
"(a) pursuant to sub-clauses 22.6 and 22.11 of the Enterprise Agreement, the CEO retains a discretion to approve (or not approve) an increment increase; and
(b) the exercise of the discretion by the CEO to not approve an increment increase is not constrained by sub-clause 22.5."
"22.1 Employees assessed through the annual performance appraisals process as performing satisfactorily will be considered annually for one (1) step pay increment increases in the relevant grading level, up to the highest increment rate.
22.5 Council may defer advancement within increments for any employee that:
22.5.1 Has their performance graded during an appraisal as 'unsatisfactory'; or
22.5.2 Has received disciplinary action in the last twelve (12) months; or
22.5.3 Has had excessive non-attendance issues for up to twelve (12) months
22.6 Advancing through increments will be at the recommendation of the employees manager after successfully completing an appraisal, it must be endorsed by the Director, Human Resources and approved by the CEO.
22.11 All increment increases must be approved by the CEO."
Rules applying to interpretation of Enterprise Agreements
"1. The construction of an enterprise agreement, like that of a statute or contract, begins with a consideration of the ordinary meaning of the relevant words. The resolution of a disputed construction of an agreement will turn on the language of the agreement having regard to its context and purpose. Context might appear from:
(i) the text of the agreement viewed as a whole;
(ii) the disputed provision's place and arrangement in the agreement;
(iii) the legislative context under which the agreement was made and in which it operates.
2. The task of interpreting an agreement does not involve rewriting the agreement to achieve what might be regarded as a fair or just outcome. The task is always one of interpreting the agreement produced by parties.
3. The common intention of the parties is sought to be identified objectively, that is by reference to that which a reasonable person would understand by the language the parties have used to express their agreement, without regard to the subjective intentions or expectations of the parties.
4. The fact that the instrument being construed is an enterprise agreement made pursuant to Part 2-4 of the FW Act is itself an important contextual consideration. It may be inferred that such agreements are intended to establish binding obligations.
5. The FW Act does not speak in terms of the 'parties' to enterprise agreements made pursuant to Part 2-4 agreements, rather it refers to the persons and organisations who are 'covered by' such agreements. Relevantly s 172(2)(a) provides that an employer may make an enterprise agreement 'with the employees who are employed at the time the agreement is made and who will be covered by the agreement'. Section 182(1) provides that an agreement is 'made' if the employees to be covered by the agreement 'have been asked to approve the agreement and a majority of those employees who cast a valid vote approve the agreement'. This is so because an enterprise agreement is 'made' when a majority of the employees asked to approve the agreement cast a valid vote to approve the agreement.
6. Enterprise agreements are not instruments to which the Acts Interpretation Act 1901 (Cth) applies, however the modes of textual analysis developed in the general law may assist in the interpretation of enterprise agreements. An overly technical approach to interpretation should be avoided and consequently some general principles of statutory construction may have less force in the context of construing an enterprise agreement.
7. In construing an enterprise agreement it is first necessary to determine whether an agreement has a plain meaning or it is ambiguous or susceptible of more than one meaning.
8. Regard may be had to evidence of surrounding circumstances to assist in determining whether an ambiguity exists.
9. If the agreement has a plain meaning, evidence of the surrounding circumstances will not be admitted to contradict the plain language of the agreement.
10. If the language of the agreement is ambiguous or susceptible of more than one meaning then evidence of the surrounding circumstance will be admissible to aide the interpretation of the agreement.
11. The admissibility of evidence of the surrounding circumstances is limited to evidence tending to establish objective background facts which were known to both parties which inform and the subject matter of the agreement. Evidence of such objective facts is to be distinguished from evidence of the subjective intentions of the parties, such as statements and actions of the parties which are reflective of their actual intentions and expectations.
12. Evidence of objective background facts will include:
(i) evidence of prior negotiations to the extent that the negotiations tend to establish objective background facts known to all parties and the subject matter of the agreement;
(ii) notorious facts of which knowledge is to be presumed; and
(iii) evidence of matters in common contemplation and constituting a common assumption.
13. The diversity of interests involved in the negotiation and making of enterprise agreements (see point 4 above) warrants the adoption of a cautious approach to the admission and reliance upon the evidence of prior negotiations and the positions advanced during the negotiation process. Evidence as to what the employees covered by the agreement were told (either during the course of the negotiations or pursuant to s 180(5) of the FW Act) may be of more assistance than evidence of the bargaining positions taken by the employer or a bargaining representative during the negotiation of the agreement.
14. Admissible extrinsic material may be used to aid the interpretation of a provision in an enterprise agreement with a disputed meaning, but it cannot be used to disregard or rewrite the provision in order to give effect to an externally derived conception of what the parties' intention or purpose was.
15. In the industrial context it has been accepted that, in some circumstances, subsequent conduct may be relevant to the interpretation of an industrial instrument. But such post-agreement conduct must be such as to show that there has been a meeting of minds, a consensus. Post- agreement conduct which amounts to little more than the absence of a complaint or common inadvertence is insufficient to establish a common understanding."
"18. The principles governing the interpretation of words in modern awards are well settled. The following fundamental propositions can be distilled from the summary of relevant principles provided by the Full Court in Workpac Pty Ltd v Skene (2018) 264 FCR 536; [2018] FCAFC 131 at [197] (Tracey, Bromberg and Rangiah JJ) in the context of interpreting enterprise agreements:
(a) the starting point is to construe the ordinary meaning of the words in context and read as a whole;
(b) the words must be construed in light of their industrial context and purpose, and not in a vacuum divorced from industrial realities; and
(c) the persons framing the words are likely to have a "practical bent of mind" and be more concerned with expressing concepts in a way likely to be understood in the relevant industry rather than with "legal niceties and jargon", making it appropriate to adopt a purposive approach to interpretation of the words.
17. In adopting a purposive approach, the Court should construe an award in its industrial context and purpose: see Amcor Limited v Construction, Forestry, Mining and Energy Union (2005) 222 CLR 241; [2005] HCA 10 at [2] (Gleesson CJ and McHugh J); [96] (Kirby J). In construing an award in its industrial context and purpose, it should adopt an approach that contributes to a sensible industrial outcome: Amcor at [96] (Kirby J); Australian Building and Construction Commissioner v Construction, Forestry, Maritime, Mining and Energy Union (Nine Brisbane Sites Appeal) (2019) 269 FCR 262; [2019] FCAFC 59 at [5] (Allsop CJ)."
"There is considerable force in the Appellant's contention that, as a general principle, all words in an enterprise agreement must prima facie be given some meaning and effect. It would seem to follow that the inclusion of a laundry allowance in Appendix 3 of the 2014 Agreement should not be regarded as superfluous or insignificant. Such an approach accords with the principles of statutory construction."[18]
"Furthermore, a court construing a statutory provision must strive to give meaning to every word of the provision. In The Commonwealth v Baume Griffith CJ cited R v Berchet to support the proposition that it was "a known rule in the interpretation of Statutes that such a sense is to be made upon the whole as that no clause, sentence, or word shall prove superfluous, void, or insignificant, if by any other construction they may all be made useful and pertinent"."[20]
Interpretation of the Enterprise Agreement - ordinary meaning applied
"(a) First, an employee must be recommenced by the Manager (after successfully completing an appraisal);
(b) Second, the increment increase must be endorsed by the Director of Human Resources; and
(c) Third, the increment increase must be approved by the CEO."
Interpretation of the Enterprise Agreement - ambiguity meaning applied
"(a) a negative analysis: considering the position contended for by the applicant against the relevant construction principles; and
(b) a positive analysis: considering the position contended for by the respondent against the relevant construction principles."
"• First, contrary to the requirement to have regard to the context and purpose of the Enterprise Agreement and the relevant provision (i.e. clause 22) as a whole, such an interpretation fails to consider the entirety of clause 22. Relevantly, the language of sub-clause 22.1 is not a mandatory right to an annual increment increase, rather it is only a requirement to be 'considered' for an annual increment increase (if performing satisfactorily).
(a) undertake the day to day management of the council's operation, including the management of the council's staff;
(b) to ensure that the appointment of the council's staff is properly managed within the budget allocated to staffing expenditure approved by the council; and
(c) to ensure that proper standards of financial management are maintained, including proper controls over revenue and expenditure.
The problematic interpretation is further compounded by legislative requirements in relation to the eligibility of a CEO, for which similar requirements do not apply to an employee's Manager.
"• First, the respondent's interpretation has regard to the context and purpose of the Enterprise Agreement and the relevant provision (i.e. clause 22) as a whole. Relevantly, it acknowledges that the language of sub-clause 22.1 is not a mandatory right to an annual increment increase, rather only a consideration.
"a. pursuant to sub-clauses 22.6 and 22.11 of the Agreement means that the CEO retains a discretion to approve or not approve an increment increase; and
b. the exercise of the discretion by the CEO to not approve an increment increase is not constrained by sub-clause 22.5."
"(a) Both sub-clauses 22.6 and 22.11 make clear that the CEO's approval is a condition precedent for an increment increase, however, the sub-clauses are silent as to what level of discretion, if any, the CEO has in deciding whether to approve an increment increase;
(b) Macquarie Dictionary definition of 'approve' is "to confirm or sanction officially; ratify"; and
(c) The other sub-clauses within clause 22 suggest that progression through increments is determined entirely and exclusively on the performance of the employee."
Progression through increments is determined entirely and exclusively on the performance of the employee
"• First, sub-clause 22.1 only provides a right to be 'considered' for an increment increase if the employee is assessed through the annual performance appraisals process as performing satisfactorily. It does not grant a mandatory right to an increment increase if the employee has been performing satisfactorily.
"(a) The Respondent's interpretation ensures that subclause 22.11 is not nugatory and redundant with no work to do;
(b) The Respondent's interpretation gives primacy to the position and style of the subclause 22.11;
(c) The Respondent's interpretation ensures that the CEO maintains managerial prerogative to determine increment increases, allowing the CEO to prudently manage the remuneration budget and the financial affairs of the respondent; and
(d) The Respondent's interpretation ensures the CEO maintains operational control and that the CEO and the respondent remain compliant with the Local Government Act 2019 (NT)."
21.1 Salary rates (the minimum) are determined based on the classification and grading of the position.
21.2 Positions are graded according to the Position Classification Matrix procedure.
21.3 Katherine Town Council have two (2) pay scales, Pay Scale 1, and Pay Scale 2, for the purpose of concluding Pay Scale 1 through natural attrition.
21.4 Employees who are already employed with Council prior to the commencement of this Agreement, will remain on Pay Scale 1.
21.5 Employees who are employed after the commencement of this Agreement, will be engaged using Pay Scale 2.
21.6 Employees under Pay Scale 1, who changes positions, receives a promotion, or change in position classification, may move to Pay Scale 2 as long as the Employee is better-off in the Pay Scale 2 than what they would have been in Pay Scale 1."
Each classification has obviously been graded according to an agreed Position Classification Matrix. I have taken this into account.
"22.5 Council may defer advancement within increments for any employee that:
22.5.1 Has their performance graded during an appraisal as 'unsatisfactory'; or
22.5.2 Has received disciplinary action in the last twelve (12) months; or
22.5.3 Has had excessive non-attendance issues for up to twelve (12) months."
There is no mention of any other factor that can be utilized by the Respondent to prevent a satisfactorily performing employee from getting a 1 step annual increase. I have taken this into account.
Ipswich City Council Officers Certified Agreement 2024
Movement to the next highest salary point within a level will be by way of annual increment subject to the employee having given satisfactory service for the prior twelve (12) months in accordance with agreed Performance Appraisal processes in place.
Where the ICC chooses not to implement a Performance Appraisal System, movement between salary points will occur at yearly intervals."
Townsville City Council (Queensland and Local Government Officers) Certified Agreement 2022
Movement to the next highest salary point within a level will be by way of annual increment, subject to the employee having performed satisfactorily for the prior twelve months in accordance with the performance planning process.
Movement to the lowest increment of the next salary point for a banded position will be by way of annual increment where qualifications, experience and satisfactory performance exists for the prior twelve months in accordance with the performance planning process.
Where no performance planning review is in place, the employee will automatically advance to the next increment within the level.
Increment will not be applied where an employee is involved in a formal performance improvement plan at least three months prior to the scheduled annual increment date. An incremental increase will not be withheld for more than one scheduled annual increment."
[1] Additional footnote of the parties: "Being those employees that the Applicant brings the application on behalf of."
[2] [2018] FCAFC 131, [197] (Tracey, Bromberg and Rangiah JJ).
[3] Ibid, citing City of Wanneroo v Holmes [1989] FCA 369; (1989) 30 IR 362, [43] (French J).
[4] Ibid, Amcor Limited v Construction, Forestry, Mining and Energy Union [2005] HCA 10; (2005) 214 ALR 56, [2] (Gleeson CJ, McHugh J).
[5] City of Wanneroo v Holmes [1989] FCA 369; (1989) 30 IR 362, at 378.
[6] City of Wanneroo v Holmes [1989] FCA 369; (1989) 30 IR 362, at 378-9, citing Geo A Bond & Co Ltd (in liq) v McKenzie [1929] AR(NSW) 498 at 503 (Street J).
[7] See Kucks v CSR Limited (1996) 66 IR 182 at 184 (Madgwick J); Shop Distributive and Allied Employees' Association v Woolworths SA Pty Ltd [2011] FCAFC 67 at [16] (Marshall, Tracey and Flick JJ); Amcor at [96] (Kirby J); Wanneroo at 378-9, citing Geo A Bond & Co Ltd (in liq) v McKenzie [1929] AR(NSW) 498 at 503.
[8] Kucks v CSR Ltd (1996) 66 IR 182 at 184 (Madgwick J); Shop Distributive and Allied Employees' Association v Woolworths SA Pty Ltd [2011] FCAFC 67 at [16] (Marshall, Tracey and Flick JJ); Amcor at [96] (Kirby J).
[9] Macquarie Dictionary (online at 14 July 2025) 'approved' (def 1).
[10] Macquarie Dictionary (online at 14 July 2025) 'approve' (def 1).
[11] Macquarie Dictionary (online at 14 July 2025) 'approve' (def 2).
[12] Macquarie Dictionary (online at 14 July 2025) 'confirm' (def 2).
[13] Macquarie Dictionary (online at 14 July 2025) 'sanction' (def 1 & 7).
[14] Macquarie Dictionary (online at 14 July 2025) 'ratify' (def 1).
[21] Respondent's Outline of Submissions at [15] and [16].
[22] Respondent's Outline of Submissions at at Paragraph [30].
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United Workers' Union
Katherine Town Council [2025] FWC 2529
(1996) 66 IR 182
(2018) 264 FCR 536
(2005) 222 CLR 241
(2019) 269 FCR 262
(1989) 30 IR 362
(2005) 214 ALR 56
(1998) 194 CLR 355