[2025] NSWCATCD 82
General information, not legal advice.
NCAT Consumer and Commercial
2025-07-08
Original judgment source is linked above.
"In view of the defective work being the tiles and waterproofing membrane (if any) in the bathroom of the subject lot which does not comply with the Australian construction code an order is sought to remove the defective work and reinstate to its original condition and a certificate of compliance be provided to the Owners Corporation in the name of the Owners Corporation which shall include a certificate of waterproofing designating that the work complies with the Australian construction code."
(1) removal of a caveat;
(2) a general meeting to accept and register a bathroom by-law;
(3) payment by the Owners Corporation to cover the waterproofing costs;
(4) removal of the strata managing agent and the current strata committee members in favour of a court appointed compulsory strata manager;
(5) All associated costs to be borne by the strata committee members.
(1) a submission, not attributed to an author;
(2) a sequence of events, not attributed to an author;
(3) a Tribunal order from previous proceedings;
(4) a report from Gary Finn with a revised date of 11 September 2024, on Sydney Access Consultants letterhead;
(5) a further report from Mr Finn dated 13 February 2025;
(6) various owners corporation documents after 1 October 2024 relating to these proceedings, and orders sought.
(1) joint statement and chronology from the respondent and Ms Mottram;
(2) plumber quotes;
(3) photographs, being one photograph prior to the bathroom installation, and three photographs in April 2023 showing the installation of a toilet waste through the bathroom wall; and
(4) waterproofing certificate and tax invoice.
(1) access to the toilet pipe was restricted by the foundation wall;
(2) the toilet would need to be turned 90 degrees; and
(3) a new pipe would need to be run through the outside wall.
(1) The respondent further demanded that a plumber attend to do unspecified work. The Owners Corporation replied saying that they were seeking another two additional quotes not sourced by the respondent. The respondent was requested to send photos of what had been done to the bathroom.
(2) The Owners Corporation asserts that a lot owner from unit 6 alerted the strata managing agent to her concern that strata committee members were being contacted directly by the respondent. Mr McCormack, according to the Owners Corporation submission, walked around the unit block and was unable to detect any evidence of sewer leak or sewer smell as had been reported by the respondent.
(3) The respondent turned off the water supply without notification. Photos sent to the strata committee that day by the respondent according to the Owners Corporation did not reveal any significant damage to pipes in photos. Another plumber engaged by the respondent, according to the Owners Corporation, attended the site that day and refused access to a strata committee member or members to view the work that was undertaken.
The evidence for this consists only of submission. It is not clear who from the Owners Corporation is the source of this information. It was not denied by the respondent.
(1) the respondent rented and installed a skip bin;
(2) the respondent arranged for preparation of the site by removing the shower curtain and vanity; and
(3) lot owners who were non-residents were not informed in advance of the skip bin and the noise and inconvenience although the residents were informed.
232 Orders to settle disputes or rectify complaints
(1) Orders relating to complaints and disputes The Tribunal may, on application by an interested person, original owner or building manager, make an order to settle a complaint or dispute about any of the following -
(a) the operation, administration or management of a strata scheme under this Act,
...
111 Work by owners of lots affecting common property
An owner of a lot in a strata scheme must not carry out work on the common property unless the owner is authorised to do so -
(a) under this Part, or
(b) under a by-law made under this Part or a common property rights by-law, or
(c) by an approval of the owners corporation given by special resolution or in any other manner authorised by the by-laws.
109 Cosmetic work by owners
(1) The owner of a lot in a strata scheme may carry out cosmetic work to common property in connection with the owner's lot without the approval of the owners corporation.
(2) Cosmetic work includes but is not limited to work for the following purposes -
(a) installing or replacing hooks, nails or screws for hanging paintings and other things on walls,
(b) installing or replacing handrails,
(c) painting,
(d) filling minor holes and cracks in internal walls,
(e) laying carpet,
(f) installing or replacing built-in wardrobes,
(g) installing or replacing internal blinds and curtains,
(h) any other work prescribed by the regulations for the purposes of this subsection.
...
(5) This section does not apply to the following work -
(a) work that consists of minor renovations for the purposes of section 110,
(b) work involving structural changes,
(c) work that changes the external appearance of a lot, including the installation of an external access ramp,
(d) work that detrimentally affects the safety of a lot or common property, including fire safety systems,
(e) work involving waterproofing or the plumbing or exhaust system of a building in a strata scheme,
(f) work involving reconfiguring walls,
(g) work for which consent or another approval is required under any other Act,
(h) any other work prescribed by the regulations for the purposes of this subsection.
...
(1) an approval under Part 6;
(2) a by-law made under this part or a common property rights by-law;
(3) the approval of the Owners Corporation given by special resolution or any other manner authorised by the by-laws was required under s 111 of the SSMA,
the Tribunal finds that there was no approval given by the Owners Corporation for the performance of the respondent's work. The work cannot be considered a minor renovation approved by the Owners Corporation.
132 Rectification where work done by owner
(1) The Tribunal may, on application by an owners corporation for a strata scheme, make either of the following orders if the Tribunal is satisfied that work carried out by or for an owner or occupier on any part of the parcel of the scheme has caused damage to common property or another lot -
(a) an order that the owner or occupier performs the work or takes other steps as specified in the order to repair the damage,
(b) an order that the owner or occupier pay to the owners corporation or the owner of the lot a specified amount for the cost of repairs of the damage and any associated costs, including insurance and legal costs.
(2) An amount payable by an owner or occupier to an owners corporation under this section is payable, and may be recovered, under this Act as if it were an amount of unpaid contributions.
(1) the failure by the respondent to obtain proper authorisation for the bathroom works;
(2) the critical evidence of Mr Finn about deficiencies in the way that work was undertaken;
(3) the unverified qualification of the waterproofer who vouched for his own waterproofing work,
constitutes damage for the purpose of s 132(1)(a), attracting the jurisdiction of the Tribunal to make an order for rectification. There is no reason to construe the "damage" referred to in s132(1) narrowly when invoking this section, for example as an obvious condition requiring immediate rectification lest there be some imminent further harm.
"While there is no immediate evidence before the Tribunal that the works are defective or have had any negative impact on common property, the onus is not on the applicant to produce such evidence. Just because no evidence of that nature has been produced, does not mean that the Owners Corporation can be assured that the common property has not been adversely affected by the unauthorised works. The regime and regulation imposed by the statute of authorisation and by-laws clearly protects an applicant from any prospective defects or damage that might arise on common property."
(1) Order that the respondent carry out, in accordance with the specification provided by Gary Finn dated 13 February 2025, the removal of the bathroom installed at Lot 1 Strata Plan No. 550 including all alterations and additions undertaken by or on the respondent's behalf (except for the limited works paid for by the Owners Corporation) and reinstate the bathroom as near as practicable to its previous condition (Reinstatement Works).
(2) Order that the respondent ensure that the Reinstatement Works are carried out in a proper and competent manner, by appropriately qualified, licensed and insured contractors, in a manner that does not disturb the peaceful enjoyment of the owners or occupiers of the other lots in Strata Plan No. 550 and in accordance with all applicable laws and by-laws, and are completed within 12 months of the date of this order.
(3) Order that, in the event that the respondent fails to comply with orders 1 and 2 above, The Owners - Strata Plan No 550 be permitted to enter Lot 1 in Strata Plan No. 550 and carry out the Reinstatement Works in accordance with section 120 of the Strata Schemes Management Act 2015.
(4) Order that the application be otherwise dismissed.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
The Owners - Strata Plan No. 550
Artuphel [2025] NSWCATCD 82;