The essential facts
6 TerraCom is an ASX-listed resource explorer with a large portfolio of operating assets in Australia and South Africa.
7 On 13 August 2019, TerraCom terminated the employment of a commercial general manager, Justin Williams, in circumstances in which he made serious allegations against the company and its officers and employees with regard to the falsification of certificates of analysis of coal exported by TerraCom.
8 Craig Ransley, TerraCom's Executive Chairman and one of its directors, who was not required for cross-examination, explained on affidavit that TerraCom instructed Ashurst Australia to act for and provide legal advice on the issues arising in relation to the allegations of misconduct that Mr Williams had made. Mr Ransley arranged for the engagement of Ashurst.
9 Mr Ransley said that at the time Ashurst was instructed, and at all times thereafter, he understood and intended that Ashurst would provide legal advice to TerraCom on the allegations of Mr Williams. Also, for that purpose, Ashurst would engage PwC to provide forensic support in locating, identifying and providing a report to Ashurst on potentially relevant materials and information so that Ashurst could consider the report and provide their advice having regard to its contents.
10 By letter of engagement dated 22 August 2019, Ashurst was appointed by TerraCom in, relevantly, the following terms:
You have asked us to act for and advise TerraCom Limited (TerraCom) on issues arising in relation to allegations of misconduct that former employee Justin Williams has made against the company and certain company personnel. For confidentiality reasons, we have designated this matter Project Rex.
Our work will include carrying out an investigation into Mr Williams' allegations for the purpose of providing legal advice to TerraCom. Whilst Mr Williams' allegations and the future course of the matter are somewhat unclear at this stage, the initial steps in the matter are likely to be along the following lines.
…
3. Communicate with, and engage, PwC for forensic support in the investigation.
…
6. Prepare a preliminary report of the allegations following the initial interview, and plan for further investigations (in conjunction with PwC).
11 By letter of engagement dated 29 August 2019, PwC was appointed by TerraCom in, relevantly, the following terms:
We are writing to confirm that:
• The Board of TerraCom Limited (TerraCom) has engaged Ashurst Australia (Ashurst) to provide TerraCom with legal advice on matters arising in relation to a former employee, including allegations of misconduct that the former employee has made against TerraCom and certain executives thereof.
• Ashurst has been instructed to carry out an investigation into these allegations, for the purpose of providing legal advice to TerraCom.
• Ashurst will engage PwC on behalf of TerraCom to provide forensic support and services in connection with the investigation. We acknowledge and agree that we are being instructed by Ashurst on behalf of TerraCom, and that Ashurst's advice is being given for TerraCom's use and benefit.
• The purpose of PwC's involvement and report is to enable Ashurst to provide the legal advice referred to above. …
12 Mr Ransley explained that he caused PwC to be retained. He did this as the person responsible for providing instructions to Ashurst on behalf of TerraCom. He said that he intended that the PwC report be prepared for the purpose of TerraCom being provided with legal advice by Ashurst in relation to the issues arising from the allegations of misconduct made by Mr Williams and in relation to proceedings that he expected would be brought by Mr Williams, referred to below. He said that when PwC was retained and when the PwC report was produced by PwC, he understood and intended that the PwC report be prepared for that purpose, and no others.
13 On 3 September 2019, Mr Williams commenced a general protections application against TerraCom in the Fair Work Commission. Mr Williams made various allegations including that TerraCom procured that certificates of analysis used as the basis for its commercial invoices to customers were fraudulently altered by the superintending company that produces such certificates of analysis. He alleged that he had detailed discussions with TerraCom's CEO, Danny McCarthy, about that conduct but that Mr McCarthy had instructed him to continue doing it.
14 On 11 October 2019, TerraCom appointed a communications advisory firm, Teneo, to advise it on a communications strategy and to liaise with the press. The engagement letter is marked "Strictly Private and Confidential". Teneo's role is elliptically described by it as follows:
Teneo will assist you in developing and articulating a corporate narrative and long-term value proposition which will resonate with external stakeholders and address market perception around the Company's valuation.
15 Mr Ransley explained that in late November 2019, he confidentially sought advice from John Hurst, the Senior Managing Director of Teneo, as to the strategy to be employed if there was media reporting on Mr Williams's proceeding.
16 On 26 November 2019, i.e., prior to the production of the PwC report, Mr Hurst emailed a draft media statement to Wal King, the then chairman of TerraCom. The email was marked "Strictly Private and Confidential". The draft press statement characterised Mr Williams's allegations as being that TerraCom "blended $126 million of coal exports" and included statements to the effect that TerraCom denied the allegations. It also included the following statements, attributed to Mr King, on which ASIC relies in its waiver case:
"To ensure complete transparency for our customers we asked PwC Australia to undertake a forensic investigation. PwC found Mr Williams' claims were totally unfounded," Mr King said.
"Once coal is extracted it is subject to three separate tests: two at the Dalrymple Bay Coal Terminal; and, one on board the ship. PwC found there was zero manipulation of data …"
17 A later draft, apparently emailed to Mr King on 19 December 2019, is to similar effect. It characterised the allegations as being that TerraCom "altered reports about the quality of its coal exports", and then stated:
TerraCom took Mr Williams' allegations extremely seriously and employed PwC Australia to undertake a forensic investigation into the claims. PwC has completed its report and found that the allegations are completed unfounded. [sic]
18 Mr Ransley explained that from time to time, TerraCom provided confidential information to Teneo in the course of obtaining its advice, and that TerraCom expects that Teneo treats as confidential any sensitive information that it receives as part of its engagement. He explained that he had carriage of the matter in relation to Mr Williams's allegations of wrongdoing and liaised with Mr Hurst on TerraCom's media strategy. He said that he did not provide Mr Hurst or anyone else from Teneo with a copy of the PwC report as it remained confidential to the board and senior management of TerraCom.
19 In seeking to explain how the first draft media statement purported to say what was recorded as the conclusion in the PwC report prior to that report having been prepared, Mr Ransley said that he had confidentially advised Mr Hurst that the most likely outcome of the forensic investigation by PwC would be that Mr Williams's claims were totally unfounded. In effect, Mr Ransley and Mr Hurst were engaged in preparing a draft media statement in anticipation of the PwC report becoming available.
20 There is no evidence that either version of the draft media statements was provided to the media.
21 On 5 December 2019, Mr Williams commenced a proceeding under the Fair Work Act 2009 (Cth) in the (then) Federal Circuit Court of Australia. He cited six individual respondents each of whom was an officer of TerraCom. Relevantly, they excluded Mr McCarthy, the CEO, and Mr Boom, the CFO. In his grounds of application, Mr Williams made allegations against Mr McCarthy and Mr Boom, and sought a mediation with members of the board of TerraCom excluding Mr McCarthy and Mr Boom on the basis that they would have a clear conflict of interest. The grounds otherwise made allegations similar to those Mr Williams made in the Fair Work Commission concerning TerraCom's alleged falsification of coal analyses.
22 On 16 December 2019, the PwC report was produced.
23 On 24 February 2020, ALS Ltd, a global testing, inspection and certification business, published an ASX announcement and media release which stated that it had appointed external advisors to conduct an independent forensic investigation into the processes applied to the certification of coal samples by staff employed in its coal superintending and certification unit. It stated that preliminary investigations had identified that a number of certificates of analysis issued by two laboratories within the coal superintending unit in Australia were amended before issue without proper justification.
24 Also on 24 February 2020, the Australian Financial Review (AFR) reported on the announcement by ALS and on Mr Williams's allegations in his proceedings against TerraCom, and linked the two, i.e., at least implying that ALS was used by TerraCom for analysis of its coal for export. On the same day, TerraCom published a formal ASX announcement apparently in response to the AFR article. The announcement recorded that the AFR had reported that a former commercial general manager at TerraCom had alleged in court proceedings that TerraCom was involved in a scheme relating to "the fake analysis of coal samples". The announcement also stated the following:
… Mr Williams falsely alleged that TerraCom altered reports about the quality of its coal exports.
TerraCom took Mr Williams' allegations extremely seriously and had the conduct of its employees independently investigated.
25 Notably, the announcement did not say that there were allegations about employees, or particular employees, or about Mr McCarthy or Mr Boom, except for its reference to having "the conduct of its employees independently investigated". It also did not say what the outcome of the investigation was, apart from stating that TerraCom believed that the allegations by Mr Williams were totally unfounded. That statement fosters the impression that that was the outcome of the investigation, because it implies that the stated belief is based on that outcome. However, it remains a statement of belief rather than a statement of the outcome of the investigation. I will return to this distinction.
26 On 26 February 2020, Mr Hurst of Teneo emailed a "first draft" of a statement to Mr Ransley for his consideration. The draft statement suggested the following as having been said by Mr Ransley:
"As previously stated, TerraCom took allegations that its employees had been involved in a scheme relating to the fake analysis of coal samples seriously.
A forensic investigation found that the allegations were completely unfounded and that none of our employees did anything wrong. …"
27 On 9 March 2020, a further article was published in the AFR. It reported that Mr Williams had made allegations of TerraCom's coal analysis being faked with major laboratories' help. It reported that TerraCom had highlighted its "independent forensic investigation" had found no wrongdoing.
28 On 11 March 2020, EY, the auditors of TerraCom, wrote to ASIC. EY explained that in accordance with its obligations under s 311 of the Corporations Act it was notifying ASIC in writing that it was aware of circumstances which may amount to a contravention of the Act. The letter identified that there had been public allegations made against TerraCom and its executive officers in relation to fraud and bribery, and then relevantly stated the following:
The Company instructed a third party to undertake an investigation into these allegations. We are advised by the Company that the investigation and subsequent report are subject to legal professional privilege. … As a result of those investigations, there was one alleged matter that we do not believe was resolved. The alleged matter related to the tampering of coal sampling results to improve the calorific value (energy content) of coal shipped to customers.
… In assessing the investigation undertaken by the external party engaged by the Company, we noted that in certain circumstances its scope was limited. We further note that the third-party testing body which allegedly modified the testing results has publicly announced that certificates of analysis were amended before issue without proper justification for a number of their clients.
In light of the above… [we]… hereby notify ASIC in writing that in our professional judgment, we have reasonable grounds to suspect that there has been a contravention of Section 596 of the Corporations Act 2001.
29 On 12 March 2020, TerraCom published an open letter to shareholders in the AFR. The letter addressed two topics, one of which was "Legal Dispute with Justin Williams". The letter refers to the dispute with Mr Williams concerning the termination of his employment, and states the following:
As previously stated, TerraCom took allegations that its CEO and CFO had been involved in a scheme relating to the fake analysis of coal samples seriously and an independent forensic investigation was conducted and found no evidence of wrongdoing.
… for Mr Williams to suggest TerraCom was involved in an international conspiracy to undertake false testing is ludicrous.
30 On 2 April 2020, ALS published a further ASX announcement and media release. It stated that the independent forensic investigation which it had commissioned had identified evidence that approximately 45-50% of the certificates of analysis in its coal superintending and certification unit in the financial year ended 31 March 2019 were manually amended in the company's laboratories without justification.
31 Also on 2 April 2020, Reuters published an article that morning that referred to the ALS announcement and the outcome of its investigation. The article also stated that TerraCom said in a statement to Reuters that a separate independent review of its business had found the allegations against it were unfounded.
32 Late on 2 April 2020, Mr Hurst emailed Mr Ransley with a draft media statement. Mr Ransley approved the statement. The statement gave an update on the court proceedings brought by Mr Williams and then referred to the ASX announcement by ALS in relation to which it stated the following:
As previously stated, TerraCom took the allegations by Mr Williams that its CEO and CFO had been involved in a scheme relating to the fake analysis of coal samples seriously and an independent forensic investigation was conducted.
That investigation found that the allegations against them were unfounded and neither had done anything wrong.
33 The statement was published the following day, 3 April 2020, as an ASX announcement.