austlii:nsw/NSWPICMP/2026/48
General information, not legal advice.
NSWPICMP
2026-01-23
Original judgment source is linked above.
Quinlan v Coffs Harbour Aboriginal Land Council [2026] NSWPICMP 48
WORKERS COMPENSATION - Workplace Injury Management and Workers Compensation Act 1998; appeal against assessment of psychiatric injury on the basis of demonstrable error and the application of incorrect criteria; Medical Assessor (MA) correct to apply no increase for effects of treatment; error in assessment of self-care and personal hygiene as Class 2; no error in assessment of social functioning; no error in assessment of travel; error in section 323 deduction made on basis of assessment of psychiatric impairment rating scale pre-injury as matters identified by the MA related largely to the existence of the condition or to ideation and not to the functioning; Held - Medical Assessment Certificate revoked.
1 March 2021 (the Guidelines) and the American Medical Association Guides to the Evaluation of Permanent Impairment, 5th ed (AMA 5).
24 December 2020 in his employment as a senior park ranger with Coffs Harbour Aboriginal Land Council (the respondent). 2. The appellant lodged an Application to Resolve a Dispute in the Personal Injury Commission (Commission) dated 28 March 2025 in which he claimed lump sum compensation in respect the psychological injury. 3. In a Certificate of Determination - Consent Orders (COD) dated 3 July 2025, Member John Wynyard determined:
"1. I grant leave to the respondent to re-file the Application to Lodge Additional Documents dated 27 June 2025.
2. I remit this matter to the President for referral to a Medical Assessor for a whole person impairment assessment on the following bases:
(a) Date of injury: 24 December 2020 (deemed)
(b) Matters for assessment: Psychological/psychiatric injury
(c) Evidence: ARD and attached documents
Reply and attached documents
Application to Lodge Additional Documents from the respondent dated 27 June 2025
Note
A. The parties agree that the injury is an aggravation injury."
(a) ground 1 - at page 8, the Medical Assessor states: "Sedation and medication side effects are not assessable in the PIRS". The applicant refers to cls 1.31 to 1.32 of the Guides and, in particular, clauses 11.8 and 11.9 of the Guidelines submitting that "this is likely incorrect criteria and the Medical Assessor has not clarified or considered this correctly, as the effects of treatment can be considered and WPI may be adjusted for effects of treatment";
(b) ground 2 - Self-care and personal hygiene - At page 8, the Medical Assessor states: "Mr Quinlan described his self-care and personal hygiene activities is similar to his 2021 statement, and consistent with independent living without prompting. Even though he neglects his self-care and personal hygiene, he maintains basic nutrition and hygiene independently". This is incorrect and a demonstrable error and no proper rationale is provided to explain the Medical Assessor's position;
(c) on page 4 of the MAC where the following evidence is noted, and not challenged: "He has an Aboriginal case manager who comes once a week to help him leave home, give him food vouchers, and help him access a psychologist... He buys groceries online and buys takeaway food. He showers and changes clothes twice a week without prompting. He said even if someone told him to shower, he would not shower more";
(d) ground 3 - Social functioning - at page 9 of the MAC, the Medical Assessor states: "My view is his relationship break-up is not due to his psychiatric impairment and the separation is therapeutic for him, therefore not assessable in the PIRS (only impairments are assessable). In the MAC it is recorded: [page 2]: "Mr Quinlan reported they were together for five or six years, and the relationship ended in late 2023. He has not had other partners since. He said the IME tried to say his psychological injury was from his partner, but it was not; the relationship broke up after his work injury." [page 3]: "A council worker sent information to Peta that led to his relationship break-up. She was not the problem, and it was his employment and colleague";
(e) on page 16 of the ARD complaints to his manager are noted in a contemporaneous email from the appellant where he alludes to his work colleagues causing a rift in his relationship with his partner;
(f) on page 8 of the MAC it is recorded: "A co-worker, JD, surname not known, was taking photos of him and sending them to his partner. That led to the relationship problem. In February 2022, they moved to Brisbane for a fresh start but broke up after three years, because it was hard not being able to work and pay bills";
(g) in Ferguson v State of NSW & Ors [2017] NSWSC 887 it was held "the Panel should have made a full assessment of all aspects of the relationship before and after the separation," and in this instance, the Medical Assessor's finding is contrary to the evidence which was not challenged;
(h) the Medical Assessor's findings on the appellant's relationship breakdown are incorrect, demonstrable error and inconsistent with the evidence. There is no rationale to support the Medical Assessor's conclusion, and the only reasonable conclusion is that the appellant's relationship broke down as a direct result of his injury as per his statement on page 7;
(i) ground 4 - Assessment of pre-existing condition using PIRS - In regard to the diagnosis of a pre-existing adjustment disorder, ADHD and substance use disorder, the Medical Assessor relied on the records of GP Dr Patchett.
Dr Patchett, in his letter to the appellant's solicitors dated 30 November 2023 at page 192 of the ARD, states: "a. Resolved - Substance Abuse b. Resolved - Alcohol Abuse c. Ongoing - PTSD";
(j) the Medical Assessor's diagnosis is erroneous and without rationale. There is no reference or record of any pre-existing condition affecting the appellant's ability to work and function. The Medical Assessor has utilised incorrect criteria with inconsistences;
(k) the Medical Assessor did not consider the medical evidence in the ARD page 86 where his treating doctor, Dr David Cheang, reported in regard to a relapse: "The trigger was quite specific around the exposure to alcohol and other drug use by his co-workers... Deon used to drink heavily but stopped and was always afraid the exposure to other people using would be a risk factor for his relapse... Deon has made several reports about his concerns and his viewpoint but nothing has changed and doesn't want to go back down that route";
(l) the appellant's Indigenous Aboriginal background is a predisposition of his vulnerability and exposure to a traumatic childhood, substance and alcohol abuse were demonstrably evident and were not appropriately considered by the Medical Assessor in the assessment;
(m) in the ARD page 75, IME Dr Canaris stated:
"I was left with the strong impression from my perusal of the documentation that there had been much trauma and chaos in his life though this had been mitigated by his grandfather's influence.
Mr Quinlan impresses as a very vulnerable man who had a very difficult and traumatic background but who nevertheless had strongly positive input to his life from his grandfather and had made creditable attempts to transcend pre-existing problems related to trauma and a substance use disorder. Unfortunately, he found himself in a psychologically toxic work environment in which he was exposed to bullying and [at ARD page 76:] harassment with rife substance use which appears to have triggered or reactivated preexisting difficulties";
(n) in Neader v The Trustee for Vestito Unit Trust t/as TS 14 Plus Australia Pty Ltd [2025] NSWSC 866 which explored the issue of the application of a deduction to permanent impairment, Schmidt AJ indicates at [12] to [13] that there are some cases where the presence or absence of any previous injury, pre-existing condition or abnormality, can make no difference at all to the impairment which results from a later injury: Cole v Wenaline Pty Limited [2010] NSWSC 78 at [30]- [31]. Section 323 thus does not permit assumptions to be made but requires a determination on the evidence of "whether any proportion of the permanent impairment present after the second injury was due to the earlier injury";
(o) the Medical Assessor attempted to exercise the assessment of the pre-existing condition but has utilised incorrect criteria and committed demonstrable error by determining that the pre-existing injury can be properly assessed as per cl 11.10 of the Guidelines. The Medical Assessor has not referred to any distinct evidence, provided clear rationale or adequate explanation to determine the extent the pre-existing conditions contributed to the overall permanent impairment. In actual fact, the Medical Assessor has substituted his own opinion against the totality and weight of the evidence in a severe manner;
(p) there is no evidence or challenge these pre-existing conditions were significantly affecting his functioning until the subject work injury became prevalent at the point it caused incapacity for work. The PIRS assessment on pages 10 to 11 cannot be accepted or confirmed as proper or a valid deduction;
(q) the Medical Assessor has conducted a second PIRS on pages 14 to 15 concerning the specific work injury. In relation to the assessment for the second PIRS, the appellant submits:
"a. Self-Care and Personal Hygiene: the Medical Assessor provided a class score of '2'. The evidence and the MA's own findings stated at pages 4 to 5, is that he has an Aboriginal case worker, is applying for NDIS support, is receiving the disability pension, and his sister tries to visit once a week. He only showers twice a week without prompting and would not shower more even when prompted. He buys groceries online and buys takeaway food. It was also noted in the MAC at page 4, the appellant gained 30kg since the work injury and gained more weight in the past 6 months. Further the appellant when taking medication, is described as 'zombie-like' and if he stops his medication, he feels suicidal. A reasonable interpretation of the evidence and guides would give grounds that this category should be marked as Class 3 as the evidence goes beyond the general descriptors in Table 11.1 of the Guidelines.
b. Travel: the Medical Assessor obtains a history at page 4 that the appellant does not drive regularly due to near misses on the road and only do school drop-off. Further, the appellant's support person comes to help him, and he has not been out for the past 5-6 months. This is supported by the fact he does his groceries online and orders take away food. A reasonable interpretation of Table 11.3 would be the appellant exceeds the examples and ratings of Class 2 and should be considered as Class 3'.
c. 'Social Functioning': the Medical Assessor has committed demonstrable error where he opined that the appellant's relationship ending was not resulting of psychiatric impairment, which is inconsistent with the evidence. The Medical Assessor at pages 2 to 3 obtained the history where a key incident involving a council worker sending his partner messages after work hours contributed to the development of the injury and the subsequent break down of the relationship. The appellant divulged there is a DVO between himself and his partner subsequent to his injury. At page 5, the Medical Assessor obtained a history where the appellant had lost connection to people, stating he has no friends now and cannot remember when he had friends and that he has not engaged in a relationship since. A reasonable interpretation of Table 11.4 can only conclude a Class 4 where the appellant meets the bulk of the example criteria";
(r) the Medical Assessor has also committed demonstrable error and utilised incorrect criteria in providing a score of zero for Treatment Effects (cl 11.8 of the Guidelines). The Medical Assessor has obtained a history stating, the appellant, when taking medication, is described as 'zombie- like' and if he stops his medication, he feels suicidal. The appellant is currently noted as taking Mirtazipine, Citalopram and Propranolol. The substance and alcohol abuse occurred six to seven years prior to the work injury. The appellant's treating GP,
Dr Patchett, in his letter to the appellant's solicitors dated 30 November 2023 noted substance abuse and alcohol abuse as "resolved." There was no evidence of any restrictions in the appellant's activities of daily living prior to subject work injury;
(s) this is not a matter of cavilling with the opinion of the Medical Assessor in disagreement, but incorrect criteria and demonstrable error applied by the Medical Assessor in the assessment to where on review where there is ample evidence to suggest a substantial change in permanent impairmen;
(t) in relation to the matter of a deduction, if a deduction should be adopted, then a proper deduction would be 1/10th, noting any preexisting conditions were not impacting the appellant's ability to function, work, and engage in a relationship. In Ryder v Sundance Bakehouse [2015] NSWSC 526, where it was held that it is not necessary that the pre-existing condition give rise to the rateable percentage under s 323 of the 1998 Act, but for the pre-existing abnormality, the degree of impairment resulting from the work injury would not have been as great, and
(u) the MAC ought be set aside and the matter to be referred to the Medical Appeal Panel for determination and assessment of permanent impairment.
(a) the appeal is overall quite unstructured with no clearly outlined grounds of appeal. The appellant failed to identify any area that might be constructed as demonstrable error or a stray from the Guidelines;
(b) ground 1 - adjustment for effects of treatment - the Medical Assessor is correct in his comment that there is nothing within the PIRS assessment that allows for an assessable impairment for medication side effects or sedation;
(c) an adjustment for the effects of treatment is only applicable when there has been a "substantial or total elimination of an illness or injury'" This has plainly not been the case for the appellant and therefore no adjustment for the effect of treatment should apply. The Medical Assessor has correctly applied no increase in his WPI assessment for treatment effect;
(d) self-care and personal hygiene - the Guidelines also make it clear that a significant descriptor for Class 2 is "able to live independently", whereas for Class 3 a significant descriptor is "can't live independently without regular support". The Medical Assessor's clinical assessment of the appellant on the day of the assessment supports that he can live independently, although to a diminished level;
(e) there is no family member or community nurse required for the appellant to maintain a basic level of hygiene and nutrition as the appellant is able to shower independently and orders groceries for home delivery. The appellant is also the primary carer for his 5-year-old son and there is no indication that he cannot provide adequate care;
(f) whether a claimant can look after themselves adequately and live independently are matters that fall within the discretion afforded to the Medical Assessor. It was open to the Medical Assessor to find that the appellant fell within Class 2 based upon his clinical judgment and expertise;
(g) the Medical Assessor has made no demonstrable error or made his assessment on the basis of incorrect criteria;
(h) travel - the appellant stated that he had not left home for six months and barely left the home for five years. However, he then stated that he will leave the house with his Aboriginal case manager. The Medical Assessor pointed out this discrepancy to the appellant who said that his case manager helps him leave the house. However, the appellant would then go on to state that he has been going out once a week and occasionally going out on his own. The appellant providing inconsistent and unreliable accounts is a common theme in this matter;
(i) the Medical Assessor has found that the appellant is able to travel without a support person in the local area (i.e. school drop off) which is consistent with a Class 2 assessment. On the face of the MAC, it was open to the Medical Assessor to assess under Class 2. The appellant has simply outlined their disagreement with the Medical Assessor's assessment however have not identified any error;
(j) social functioning - the appellant alleges that the Medical Assessor erred in finding that his relationship ending was not a result of his psychiatric impairment. In regard to the relationship breakdown, Dr Canaris had recorded in his assessment at page 10 of his report: "His son's mother has left him about a year ago "because I was a zombie - because the medication destroyed me - she couldn't deal with it...". The insinuation here is that the relationship had deteriorated and ultimately ended due to the appellant's partner not being able to cope with the side effects of his medication;
(k) this conclusion is inconsistent with the objective treating evidence. Dr Canaris has either downplayed or ignored the extensive private, pre-existing, deep seated and non-work-related issues between the appellant and his former partner.
Ms Georgie Godfrey, Counsellor at the Institution for Urban Indigenous Health, provides clinical notes commencing at page 88 of the ARD (see entries dated
25 April 2023 (commencing at page 104 of the ARD), and 9 May 2025 (commencing at page 102 of the ARD);
(l) the evidence makes it clear that the issues with the appellant's partner existed long before the work injury. It would also seem that it was his former partner that interfered with his employment, not the other way around. The appellant appears to have broken up with former partner around April 2023, well over two years after the work injury;
(m) the work injury may have caused some distress in his already dysfunctional relationship however his employment cannot be said to be cause of the relationship breakdown in the face of the extensive clinical material outlining severe non-work-related issues. Based on the available evidence, it was open to the Medical Assessor to conclude that the appellant's relationship ending was not due to his psychiatric impairment;
(n) in respect of the assessment itself, in providing his assessment at page 14 of the MAC, the Medical Assessor stated: "Mr Quinlan's relationship with his partner ended and it is not due to his psychiatric impairment. The relationship with his son is good and he looks after his son at a sufficient level. He has been isolative and does not have contact with his friends. His sister is his main family contact. The relationship with his broader family has longstanding difficulties and is somewhat worse over time";
(o) the appellant's contention that he meets the criteria for a Class 4 assessment lacks any evidentiary basis. There is no evidence in this matter that the appellant cannot look after his son. The appellant maintains a good relationship with his sister. The Medical Assessor noted there to be no real relationship with his mother, however these issues pre-dated the injury with the Medical Assessor noting that the "relationship was never great";
(p) the Medical Assessor had adequate considered the evidence and has explained why his opinion differed to that of Dr Canaris. Based on his clinical examination, it was reasonably open to the Medical Assessor to assess the appellant under Class 2 for social functioning. There has been no demonstrable error;
(q) section 323 deduction - it is appropriate and necessary to discuss the appellant's severe and extensive previous psychological conditions and abnormalities. There is a considerable number of clinical notes contained within the ARD and Reply. The Appeal Panel must review all the clinical material to understand the gravity of the appellant's various prior psychological conditions. The clinical notes of Galambila Aboriginal Medical Centre (Galambila) start at page 123 of the ARD and include the following:
• Under 'Past Medical History' there is a note of alcohol abuse in 2019, predating the injury;
• 15 July 2013 - Drinking 'cartons' of alcohol every day and also THC. Depressed mood, worse when his father died;
• 25 February 2014 - Triggered by past memories of trauma, described not caring if he lived or died and thoughts of harming himself. Inpatient detox at Riverlands;
• 28 October 2014 - Uses MDMA, depressed mood. Concerned about drinking;
• 5 November 2014 - Low mood, poor sleep. Tried to hand himself last year but the branch broke. Strong family mental health. Mixed anxiety and depression;
• 15 May 2015 - No drugs for two months, previously using THC, ICE, ecstasy, mushrooms and cocaine;
• 17 December 2015 - Struggle to manage abstinence from alcohol. Tends to smoke ice / use amphetamine when drinking;
• 22 December 2015 - Substance abuse (primary alcohol at that point in time). Started drinking heavily at 17 when leaving school. Alcohol and alcoholism major features of family life, negative memories associated with family dysfunction. Started drinking more heavily following the death of his grandfather;
• 10 January 2018 - Had been using MDMA and cocaine;
• 13 November 2018 - He is on long-term mirtazapine for anxiety for years;
• 2 August 2019 - Wants referral to alcohol rehab, drinking excessively and causing problems with his relationship. "MDMA when drunk";
• 13 January 2020 - Helped in recent fires, does 14 hours as well as second job. Not getting sleep, "Gets nightmares about fire";
• 9 June 2020 - Worried about anxiety, has had it for years. Used to drink heavily to help deal with it. Drinks heavily when not working. "Anxiety feels similar to what he's had for yrs [sic] on and off";
• 3 February 2021 - "Priority is to restabilise - contain traumatic content from childhood that has been reactivated..." (emphasis added);
• 22 April 2021 - Recurrence of 'PR' bleed, occurred "after large binge + cocaine use last week, for 4 days, today stopped".
(r) the clinical notes of Ken Love, psychologist, commence on page 210 of the ARD and include:
• 12 May 2021 - First memory was being left by his mother with his father and other junkies. Found mate dead in the river;
• 26 May 2021 - Unable to leave home, 3 deaths in the family in the past week and is struggling to cope. Panic has returned.
(s) clinical notes from Georgie Godfrey, Counsellor at the Institution for Urban Indigenous Health, can be found from page 88 of the ARD and record the following:
• 25 April 2023 - Very traumatic upbringing in Aboriginal community, saw horrific things (e.g. saw uncle hanging from a tree). Mother was a "very destroyed woman" and was sexually assaulted by his uncle. Left ex-partner (Peta) who had harassed, stalked and blackmailed him. She told police the worker was bashing her and DVO put in place. Had been applying for jobs. "Has PTSD from fire fighting - can still smell the scent of burning bodies". Used to be a drug addict and living on the streets, attempted suicide a few times;
• 9 May 2023 - Had job interviews lined up. Hasn't been able to secure a job until this point due to not having a car. His ex-partner is still harassing him daily via text message. The worker reported that Peta brought AVO charges against him and she had coercive control over him for many years "prior to him leaving" She blackmailed and threatened him for many years which caused him to have a deep depression and suicidality;
• 17 May 2023 - Had job offers and accepted a job as a mental health support worker however was later informed his blue card had been taken away;
• 20 July 2023 - Accepted a job with Moreton Bay Region as a fire officer. He was also doing odd jobs as a labourer through air tasker and was on job seeker. • 26 September 2023 - Did not get the fire officer job, however had started a machine operator job.
(t) the appellant's continued and repeated outright denial to acknowledge the extent of his clinical history is relevant. Dr Canaris, Dr Sherman and the Medical Assessor have all recorded self-reported histories from the appellant was inconsistent and, at times, completely at odds with the clinical evidence. The appellant's refusal to acknowledge his psychiatric history and substance abuse issues does not diminish their importance or weight;
(u) section 323 deduction - the Medical Assessor was permitted to make such an assessment of pre-work WPI under the Guidelines. The extent of the pre-existing conditions was so extensive in this matter that it warranted an assessment;
(v) in respect of the Medical Assessor's assessment:
(i) Self-Care and Personal Hygiene - the Medical Assessor identified a history of suicidal ideation, risk of self-harm and substance abuse. This is identified within the clinical material, see specifically the notes of Galambila on 25 February 2014, 28 October 2014, 5 November 2014, 17 December 2015, 2 August 2019 etc;
(ii) Social and Recreational Activities - the Medical Assessor recorded that the appellant engaged with recreational activities. The clinical notes from Galambila similarly support this finding;
(iii) Travel - the Medical Assessor correctly identified that the appellant's previous substance use has impaired his ability to drive;
(iv) Social Functioning - the appellant's issues with his family during his childhood and prior to his work injury are well documented - see above. The Medical Assessor did not assess loss of his partner under this table due the vagueness of the appellant's history;
(v) Concentration Persistence and Pace - The clinical evidence makes clear that the appellant has a pre-existing diagnosis of ADHD, which was correctly identified by the Medical Assessor as a relevant pre-existing factor, and
(vi) Employability - the Medical Assessor has again correctly identified that the appellant cannot work while under the influence of drugs and alcohol;
(w) the Medical Assessor made no error in providing his assessment of the appellant's pre-exiting level of functioning. In the alternative, the Medical Assessor stated that if a s 323 deduction was to be made, it would be greater than one-tenth "as his pre-existing psychological diagnoses caused significant impairment in all scales in the PIRS, and one-tenth deduction would be at odds with the evidence. In that scenario, my view is his pre-existing psychiatric disorder contributes to his current WPI by 4-tenths";
(x) there is clear evidence that the appellant's pre-existing condition affected his ability to function. Neither the Guidelines, legislation nor case law require a pre-existing condition or abnormality to interfere with employment or the ability to engage in a relationship in order for a deduction to apply - see Ryder and Vitaz;
(y) the extensive clinical material supports the Medical Assessor 's deduction under s 323. In NSW Police Force v Daniel Wark [2012] NSWCCMA 36 in which the Appeal Panel stated at [33]: "In this branch of medical science, the pre-eminence of the clinical observations cannot be underrated. The judgment as to the significance or otherwise of the matters raised in the consultation is very much a matter for assessment by the clinician with the responsibility of conducting his/her enquiries with the applicant face to face";
(z) not only does the clinical evidence detail significant pre-existing trauma and substance abuse, it also provides support for pre-existing diagnosis of ADHD, substance use disorder, adjustment disorder, anxiety, depression and potentially even post-traumatic stress disorder;
(aa) the previous prescriptions list at page 16 of the Reply details that the appellant has been medicated for his pre-existing psychological conditions for an extensive period of time. The appellant has been prescribed Mirtazapine since around 2014;
(bb) the Medical Assessor has provided sufficient reasoning to support his deduction under s 323. The Medical Assessor's review of the material and clinical examination clearly supports that that the appellant's current condition would not have been as great if not for his pre-existing psychological condition, see Southwell and Ryder above. The appellant's prior history with drug and alcohol use appears to have been triggered during his employment. The appellant's reaction to the workplace would not have been as severe if not for his pre-existing childhood trauma, alcohol abuse and substance abuse;
(cc) whether a deduction is "difficult or costly to determine" is within the purview of the Medical Assessor. Section 323(2) specifically gives the example of a lack of medical evidence being the reason it may be difficult or costly. Clearly in this case, there is no shortage of medical evidence supporting the Medical Assessor's deduction;
(dd) the Medical Assessor has considered the evidence as to the actual consequence of the earlier pre-existing condition or abnormality. The Medical Assessor has used his clinical expertise and provided clear logical reasoning to articulate the extent that the later injury was due to the earlier pre-existing condition or abnormality and made an appropriate deduction, and
(ee) the assessment was not made on the basis of incorrect criteria and there is no demonstrable error. The MAC should be confirmed.
"In circumstances where the treatment of a condition leads to a further, secondary impairment, other than a secondary psychological impairment, the assessor should use the appropriate parts of the Guidelines to evaluate the effects of treatment, and use the Combined Values Chart (AMA5, pp 604-06) to arrive at a final percentage of WPI."
"Where the effective long-term treatment of an illness or injury results in apparent substantial or total elimination of the claimant's permanent impairment, but the claimant is likely to revert to the original degree of impairment if treatment is withdrawn, the assessor may increase the percentage of WPI by 1%, 2% or 3% ..."
"Consider the effects of medication, treatment and rehabilitation to date. Is the condition stable? Is treatment likely to change? Are symptoms likely to improve? If the injured worker declines treatment, this should not affect the estimate of permanent impairment. The psychiatrist may make a comment in the report about the likely effect of treatment or the reasons for refusal of treatment."
"Consider comorbid features (eg bi-polar disorder, personality disorder, substance abuse) and determine whether they are directly linked to the work-related injury, or whether they were pre-existing or unrelated conditions".
"Class 2 Mild impairment: Able to live independently; looks after self adequately, although may look unkempt occasionally; sometimes misses a meal or relies on take-away food.
Class 3 Moderate impairment: Can't live independently without regular support. Needs prompting to shower daily and wear clean clothes. Does not prepare own meals, frequently misses meals. Family member or community nurse visits (or should visit) 2-3 times per week to ensure minimum level of hygiene and nutrition."
Mr Quinlan reported a decline in his hygiene and in his eating patterns, and gained weight, with reduced selfcare and personal hygiene and does not need prompting."
"Mr Quinlan said he is applying for NDIS, and currently, he has an Aboriginal case manager who comes once a week to help him leave home, give him food vouchers, and help him access a psychologist....
He buys groceries online and buys takeaway food. He showers and changes clothes twice a week without prompting. He said even if someone told him to shower, he would not shower more...
I asked him about looking after his son, he said he helps his son, drives him to school, and his son does the before school program. He spends time after school and on the weekend with his son at home, and they watch movies together...
"I also noted, Mr Quinlan described his self-care and personal hygiene activities is similar to his 2021 statement, and consistent with independent living without prompting. Even though he neglects his self-care and personal hygiene, he maintain basic nutrition and hygiene independently."
"His sister checks on him once or twice a week and will help him 'like if I need groceries or something'. He would get groceries 'once a week' though he would 'try and avoid it at all costs - I get as much as I can at one go - it's hell - as soon as I'm out, I get short of breath and weird feelings in my hands and fingers...'. His sister would 'come over and clean the house'. She does not live close by 'but she's the only person I have in Brisbane'. He is not doing well in relation to showering and changing his clothes and has not shaved for a long time but cuts his own hair "very few months". He has gained 15 kg of weight because of inactivity and eating junk food. He does very little cooking saying it is too much effort and relies on takeaway though he might cook sausages or 'something easy on the pan' for his son. He tends to leave washing up 'for a while' and would do laundry 'here and there - end of the week or fortnight'.
Comment: I came away with the distinct impression that he would not cope with
living on his own or with caring for his son without his sister's regular visits and assistance."
"The following is my symptoms of pain and suffering:
a. I shower every second day. I no longer shave and have a full beard now when
b. I have not gotten my hair cut in months. I used to go to the barber every week
c. I eat one meal a day because my medication makes me lose my appetite. I
never used to eat chocolate and hated sugar. I used to cook and prepare my
meal weekly, but now I only eat junk food and takeaway food.
d. I used to love cooking, but now I no longer cook.
e. My lawns and garden are weedy and overgrown. I have a qualification in
horticulture and conservation and land management, and I used to love
gardening, but I am unable to attend to this because of my injury and
f. My sister comes over and helps me out a lot. She cleans my house and
sometimes cooks for me. She also does my shopping for me because I get
overwhelmed by being surrounded by a lot of people."
13 January 2020, a weight of 98 kg on 7 June 2021, a weight of 103.35 kg on 2 April 2024. 6. This gain in weight is attributable, in the view of the Appeal Panel, to a change in his diet following the work injury and the consumption of take away food and junk food including chocolates and sugar. The Appeal Panel does not agree with the Medical Assessor that the appellant maintains basic nutrition since he has clearly not maintained his prior standard of nutrition and his nutrition since the injury has resulted in significant weight gain. This amount of weight gain in a person of First Nations heritage carries very significant health risks including diabetes and is a further indication of greater than simply mild impairment. 7. The Appeal Panel considered that there was an inconsistency in the MAC in that the Medical Assessor stated that the appellant neglects his self-care and personal hygiene but maintains basic nutrition and hygiene independently. The Appeal Panel is of the view that if basic nutrition and hygiene are neglected, it is not possible to conclude that basic nutrition and hygiene are maintained. 8. Based on the evidence before the Appeal Panel, and for the reasons provided by the Medical Assessor in the MAC, the Appeal Panel considered that the reasoning process was not sufficiently clear in the assessment of self-care and personal hygiene. The Medical Assessor did not provide in his reasons an adequate explanation of why he determined that the appellant had a mild deficit in circumstances where there was a significant weight gain, neglect of personal hygiene and visits by a case manager weekly and by his sister once or twice a week. In these circumstances, the Appeal Panel concludes that the Medical Assessor failed to provide sufficient reasons for rating the appellant as Class 2 for self-care and personal hygiene and such failure was a demonstrable error. 9. This ground of appeal is made out. 10. Having found error in the scale of self-care and personal hygiene, the Appeal Panel must assess the level of impairment in this scale. The Appeal Panel accepts that the Guidelines make it clear that a significant descriptor for Class 2 is "able to live independently", whereas for Class 3 a significant descriptor is "can't live independently without regular support". The appellant's sister visits once or twice a week and a case manager once a week. Even with these visits, the appellant struggles to maintain a basic level of hygiene and his nutrition is poor. The Appeal Panel, having reviewed the evidence, assesses the appellant as Class 3 for self-care and personal hygiene.
"His son's mother has left him about a year ago 'because I was a zombie - because the medication destroyed me - she couldn't deal with it...'. She now lives on the Gold Coast but did not take their son apparently because 'she's got other kids'. He said of his son, He's the only thing that keeps me going - I have to look after him...cook for him.' His son attends day-care five days a week - he has been assisted by Family and Child Connect (The Benevolent Society) who pay fees and attend from 6:00 AM to 6:00 PM 'which helps massively'. He does do his sons laundry saying, 'I'm stuck home all day - me being able do that little stuff is what keeps him going'. He added, 'I have no friends now...'. He said later, 'I don't think I could be with a woman until I heal myself'.
Comment: I noted evidence in the documentation suggesting that his ex partner
had multiple problems of her own. That said, he would not be able to care for his
son without considerable outside assistance which places him firmly into Class 3 in this category.'
76.I have changed medication a couple of times to try and resolve this."
" i. I used to have a partner and kids. I no longer live with my partner, our son who is 4 years old, and my stepchildren. My partner and I separated due to my zombie-like condition and behaviour. She could not handle me being like this anymore - like a vessel without emotions like a zombie.
25 April 2023 (commencing at page 104 of the ARD), Ms Godfrey recorded:
"Recently broke up with ex-partner, she was controlling, emotionally abusive and was cheating on Deon a lot. This had been going on for years. Deon stayed for so long so he could be with his son.
Ex-partner harassed, stalked, blackmailed, and ruined all his job by e.g. messaging his co-workers.
She told the Police that Deon was bashing her, in spite of him not wanting to be with her. DVO was put in place, however Deon has appointment this Friday to revoke it, as he has evidence disproving the abuse."
"Deon reiterated he wished he left Peta years ago, but he stayed because of his son.
Staying made him depressed and suicidal. He said he tried "everything there is possible".
Deon recounted one time Peta held a knife up to him and Deon called the Police
screaming. However, when Peta threatened that he would never see his son again he was forced to tell the Police not to come anymore. He said she did this many times, and Deon had done multiple stints living in hotels trying to get away from her."
"In terms of Mr Quinlan's relationship, he had a long-term relationship, but the evidence was that it contributed to his psychiatric distress, and he felt better for leaving her. Mr Quinlan himself said that he had not done anything to cause the relationship to fail. She wanted to get back with him, but he refused because of her behaviour. He said he has not perpetrated domestic violence, but she made false accusations against him leading to a DVO. On the basis of his reported history, I do not believe the separation was because of his behaviour or injury, but rather it was therapeutic for him to have left her."
"Class 2: Mild impairment: Existing relationships strained. Tension and arguments with partner or close family member, loss of some friendships.
Class 3: Moderate impairment: Previously established relationships severely strained, evidenced by periods of separation or domestic violence. Spouse, relatives or community services looking after children.
Class 4: Severe: Unable to form or sustain long term relationships. Pre-existing relationships ended (eg lost partner, close friends). Unable to care for dependents (eg own children, elderly parents)."
"Mr Quinlan's relationship with his partner ended and it is not due to his psychiatric impairment. The relationship with his son is good and he looks after his son at a sufficient level. He has been isolative, and does not have contact with his friends. His sister is his main family contact. The relationship with his broader family has longstanding difficulties and is somewhat worse over time."
"Mr Quinlan reported they were together for five or six years, and the relationship ended in late 2023. He has not had other partners since. He said the IME tried to say his psychological injury was from his partner, but it was not; the relationship broke up after his work injury....
A council worker sent information to Peta that led to his relationship break-up. She was not the problem, and it was his employment and colleague."
"My view is his relationship break-up is not due to his psychiatric impairment and the separation is therapeutic for him, therefore not assessable in the PIRS (only impairments are assessable)"
"In terms of social and recreational activities, he rated 3 as a result of relationship breakup with Peta and struggles with looking after his son. My view is his relationship break-up is not due to his psychiatric impairment and the separation is therapeutic for him, therefore not assessable in the PIRS (only impairments are assessable). I noted his ex-partner voluntarily gave him custody, and he said he looks after his son, buys things needed for his son and does the school drop-off. There is no family court involved, no legal service involved and there is no evidence he cannot look after his son."
"75. I used to socialise with mates all the time. I used to meet mates regularly at the
pub. I don't do it anymore. I don't even want to be in Public. I just start panicking.
"i. I used to have a partner and kids. I no longer live with my partner, our son who is 4 years old, and my stepchildren. My partner and I separated due to my zombie-like condition and behaviour. She could not handle me being like this anymore - like a vessel without emotions like a zombie.
Dr Canaris' assessment. 2. The Appeal Panel notes that the appellant has a good relationship with his sister, who is very supportive of him. The appellant has a good relationship with his son and reasonable relationship with other family members. The Appeal Panel considers that the break up of relationship with his former partner was predominantly due other factors, and particularly the behaviour of his partner. The Appeal Panel is not persuaded that the relationship broke down because of his psychological injury. It was a dysfunctional relationship that contributed to his psychiatric distress. 3. The appellant refers to the decision of Ferguson v State of NSW & Ors [2017] NSWSC 887 it was held "the Panel should have made a full assessment of all aspects of the relationship before and after the separation". The Appeal Panel considers that such an assessment is only required if the Medical Assessor is satisfied that the separation was due to impairment resulting from the work injury, which is not the case in this matter.
Ground 4 - Assessment of pre-existing condition
"In terms of pre-existing condition, my view is that there is a significant pre-existing condition with evidence of impairment arising from substance use disorder and ADHD, and adjustment disorder, which affected all areas of functioning in the PIRS, as noted later."
"Mr Quinlan's pre-existing condition contributed to his current impairment, because his file indicated psychiatric diagnoses which cause "ongoing" problems and his psychiatric impairment would not have been as great, were it not for the pre-existing psychiatric diagnoses."
"In the alternative, if a s 323 deduction was to be made, it would be greater than one-tenth, as his pre-existing psychological diagnoses caused significant impairment in all scales in the PIRS, and one-tenth deduction would be at odds with the evidence. In that scenario, my view is his pre-existing psychiatric disorder contributes to his current WPI by 4-tenths."
"Evaluating impairment related to preexisting psychiatric problems and to other difficulties not relating to his workers compensation claim would be a monumentally difficult task particularly as your client is not the best of historians."
"There is evidence of pre-existing psychological difficulties. It is difficult to ascertain how active these were just prior to his workplace injury or how much impairment if any they caused. It would be prudent therefore to deduct 1/10 or 2%."
There is a previous history of serious suicidal ideation with risk of self-harm, in the context of substance use or earlier life trauma, although Mr Quinlan denied this. Substance misuse is also a form of self-harm."
He engaged in recreational activities with substance use, which is unsafe."
"There is a history of loss of license. His substance use led to problems driving".
"Mr Quinlan has difficulties with his relationship, partly due to substance use and irritability.
I have not assessed the loss of girlfriend as noted in his file, due to the vagueness of the history. If he lost a girlfriend due to his substance use, then the rating would be 3 or higher."
"Mr Quinlan has Attention deficit hyperactivity disorder and substance use disorder, both affect his concentration. This is at least 2."
"He cannot work when he is under the influence of substances.
There is evidence of job loss due to his mental health or substance use in his GP's treatment records.
I have not assessed the loss of employment as noted in his file, due to the vagueness of the history. If he lost a job due to his substance use, then the rating would be hiqher."
"(1) In assessing the degree of permanent impairment resulting from an injury, there is to be a deduction for any proportion of the impairment that is due to any previous injury (whether or not it is an injury for which compensation has been paid or is payable under Division 4 of Part 3 of the 1987 Act) or that is due to any pre-existing condition or abnormality.
(2) If the extent of a deduction under this section (or a part of it) will be difficult or costly to determine (because, for example, of the absence of medical evidence), it is to be assumed
(for the purpose of avoiding disputation) that the deduction (or the relevant part of it) is 10% of the impairment, unless this assumption is at odds with the available evidence.
"He emphasised the positive impact his grandfather had on his upbringing, ensuring he excelled academically by attending school, and acquiring multiple qualifications in machinery operation, business, and horticulture through TAFE and Charles Darwin University. He said he had thrived in various sports like football, and surfing, and went to the gym daily, maintaining an active and social lifestyle."
15 June 2021 Mr Tamison Duff of NCA Consulting noted that the appellant commenced with the respondent in around 2015 as a trainee ranger and commenced working as a ranger in May 2019. These isolated events referred to in the clinical notes took place sometime before the work injury and no basis for assessing functioning immediately prior to the subject work injury. 3. The Appeal Panel, on reviewing the level of functioning prior to the work injury, does not consider that a 10% deduction is at odds with the evidence.
"Class 2 Mild impairment: Can travel without support person, but only in a familiar area such as local shops, visiting a neighbour.
Class 3 Moderate impairment: Cannot travel away from own residence without support person. Problems may be due to excessive anxiety or cognitive impairment."
"He then said that he has been going out once a week and sometimes goes out on his own. He does school drop off on his own...".
Mr Quinlan stated that he occasionally drives and had near-misses on the road, so does not drive regularly, due to concentration difficulties. He drives to do the school drop-off."
"I noted in this context that he drives his son to day-care "but he goes late sometimes when I get up late... I find it hard to drive especially when I'm changing medication... sometimes I ask my sister to take him or pick him". He lives next door to Woolworths and so does not have to drive to get groceries although he sometimes gets his sister to do this for him."
This Certificate is issued pursuant to s 328(5) of the Workplace Injury Management and Workers Compensation Act 1998.
The Appeal Panel revokes the Medical Assessment Certificate of Medical Assessor Michael Hong and issues this new Medical Assessment Certificate as to the matters set out in the Table below:
Chapter, page and paragraph number in NSW workers compensation guidelines
Chapter, page, paragraph, figure and table numbers in AMA 5 Guides
Proportion of permanent impairment due to pre-existing injury, abnormality or condition
Sub-total/s % WPI (after any deductions in column 6)
Total % WPI (the Combined Table values of all sub-totals)
Quinlan
Coffs Harbour Aboriginal Land Council [2026] NSWPICMP 48;