The second ground of appeal
37 The second ground of appeal is that the appellants were denied procedural fairness by not being given an adequate opportunity to provide information to the Tribunal concerning gang tattoos in Malaysia after the hearing.
38 The primary judge understood the appellants to be claiming that the Tribunal had requested that the first appellant provide the information he had located concerning the tattoos of criminal gangs in Malaysia. Her Honour also considered whether the first appellant had requested the opportunity to place information about tattoos before the Tribunal. Her Honour rejected those claims. Her Honour found that, accordingly, the Tribunal was not required to give the appellants notice that it intended to make its decision before it was made.
39 At [37] of its reasons, the Tribunal said that it did not accept that the first appellant's tattoo was a gang tattoo, nor that it would be perceived as such by the Malaysian authorities. In reaching that conclusion, the Tribunal said:
The applicant gave evidence that since being in detention he had researched gang tattoos on the internet and now believed it was a gang tattoo associated with the 08 gang. The Tribunal does not accept this to be the case, noting that the applicant husband has not provided to the Tribunal the information he says he has located that would support this claim.
40 In his first affidavit before the Federal Circuit Court, the first appellant said:
15. The RRT Member notes that I did not provide to the RRT the information I have to support my claim. I was in immigration detention at the time and it is very difficult to access the internet there and to print off documents. Many websites are blocked.
16. I called the RRT on 3 September 2014 and told them I could not access the supporting documents I needed. I told them I could not obtain medical records and I also told them I could not access some websites in relation to criminal gangs and tattoos.
17. The RRT Case Note on p.240 of the Court Book does not reflect the full content of the conversation. When I contacted the RRT I told them I could not locate the medical reports and that I had some further information which was difficult to provide due to the lack of resources at the detention centre. The RRT File Note only refers to the medical documents.
18. In the RRT Case Note it states that I was advised that 'if the tribunal requires anything further a case officer will be in contact.' I assumed this meant that I would be given a chance to provide information in relation to my claims. I did not hear anything from the RRT until I received the decision.
41 In his first affidavit, the first appellant also indicated that he wanted more time to obtain a transcript of the hearing before the Tribunal. The first appellant decided not to apply for an adjournment of the hearing when the primary judge advised that he may have to pay the costs of the adjournment. In the absence of the transcript, her Honour was required to decide whether the Tribunal had asked the appellants to provide information about tattoos, and whether the first appellant had requested an opportunity to place such material before the Tribunal, by reference to the evidence available to the Court. The relevant evidence consisted of paras [15]-[18] of the first appellant's affidavit, the Tribunal's reasons for decision, the Case Note of 3 September 2014 and the Tribunal's "Hearing Record" which indicated that the Tribunal had allowed the appellants seven days after the hearing to provide further information in writing. Her Honour's reasons refer to the Tribunal's reasons, the Case Note and the Hearing Record, but not to paras [15]-[18] of the first appellant's affidavit. Her Honour refers to other parts of that affidavit elsewhere in the reasons. The Minister accepts that her Honour overlooked at least paras [16] and [17].
42 The effect of paras [15] and [16] of the first appellant's affidavit was that he notified the Tribunal's case officer that he wished to provide information about criminal gangs and tattoos to the Tribunal, but that he was having difficulty accessing the relevant websites while he was in immigration detention because many websites were blocked. In para [17] the first appellant deposed that the Case Note of 3 September 2014 does not reflect the full content of his conversation with the case officer because it omits the discussion about the provision of information about criminal gangs and tattoos. Paragraph [18] indicates that the case officer told him that if the Tribunal required anything further a case officer would be in contact, and this led him to think that he would be given a chance to provide the information. However, the Tribunal decided the application without giving him that opportunity.
43 The first appellant's affidavit evidence does not bear upon the question of whether the Tribunal had asked him to provide information about gang tattoos. However, it is centrally relevant to the question of whether he notified the Tribunal that he wanted an opportunity to provide such information to the Tribunal. There is a constructive failure of a Court to exercise jurisdiction where the Court fails to address a material issue or overlooks material evidence: Waterways Authority v Fitzgibbon [2005] HCA 57 at [129]-[130] (Hayne J); Resource Pacific Pty Ltd v Wilkinson [2013] NSWCA 33 at [9] (Basten JA, Beazley JA agreeing). The primary judge erred by failing to consider the evidence in paras [15]-[18] of the affidavit. However, there are two issues affecting the question of whether any relief, and if so what relief, should be granted.
44 Firstly, in Stokes v R (1960) 105 CLR 279 Dixon CJ, Fullagar and Kitto JJ said at 284-5:
In the end we think the decision of the application must depend upon the general rule that if an error of law or a misdirection or the like occurring at the trial is of such a nature that it could not reasonably be supposed to have influenced a result, a new trial need not be ordered.
See also Dairy Farmers Co-operative Milk Co Ltd v Acquilina (1963) 109 CLR 458 at 463 (McTiernan, Kitto, Menzies, Windeyer and Owen JJ).
45 The Tribunal did not accept that the first appellant's tattoo resembled a gang tattoo associated with the "08" gang. One of the specific reasons given by the Tribunal for that conclusion was that the first appellant had not provided the Tribunal with the information he said that he had located. In the appeal, the appellants tendered two online newspaper articles which support his claim that members of the "08" gang wear a spider web tattoo. If the first appellant had been able to provide that evidence to the Tribunal, it might have accepted that he was at risk of being detained because he had a tattoo resembling a gang tattoo. Assuming that the appellants were denied procedural fairness, that denial could have made a difference to the outcome of the application.
46 Secondly, the Minister submits that this Court should proceed to decide for itself whether the Tribunal fell into jurisdictional error by not providing the appellants with an adequate opportunity to provide information about gang tattoos. Section 28(1)(b) of the Federal Court of Australia Act 1976 (Cth) provides that the Court may, in the exercise of its appellate jurisdiction, give such judgment, or make such order, as, in all the circumstances, it thinks fit. The Court has the power to give the judgment it considers the Federal Circuit Court should have given: SZOCK v Minister for Immigration and Citizenship [2010] FCA 719 at [31] (Katzmann J).
47 The Minister submits that this Court is as well placed as the Federal Circuit Court to decide whether the appellants were denied procedural fairness since no oral evidence was given on the issue and all the material that was available to the primary judge is available to this Court. I accept that submission.
48 It is necessary to consider whether the evidence in paras [15]-[18] of the first appellant's first affidavit should be accepted. The Minister did not object to the first appellant's affidavit at the hearing before the Federal Circuit Court. The first appellant was not cross-examined upon that affidavit. His evidence was contradicted by the Case Note, but the first appellant's affidavit explained that the Case Note did not contain a complete record of his conversation with the case officer, and that explanation was not challenged or contradicted.
49 In contrast to the application before the Tribunal, the proceeding before the Federal Circuit Court was an adversarial proceeding. The rule in Browne v Dunn (1893) 6 R 67 applied. The rule requires a party to direct an opposing witness' attention in cross-examination to the nature of the case, which it proposes to rely on in contradiction of the witness' evidence. A failure to comply with the rule does not mean that the Court is bound to accept the witness' evidence, although such failure may provide a good reason for accepting the evidence: Bulstrode v Trimble [1970] VR 840 at 849 (Newton J); Ellis v Wallsend District Hospital (1989) 17 NSWLR 553 at 561 (Kirby P), 586-588 (Samuels JA).
50 The first appellant's evidence was not inherently improbable. It is true that after the hearing the first appellant was able to produce other information accessed from the internet, but his affidavit indicates that many websites were blocked at the detention centre, not all. It is also true that he claimed to have accessed the information at the detention centre at an earlier time, but the absence of cross-examination means that he was not given an opportunity to explain this apparent discrepancy. It is not improbable, given the first appellant's difficulty with English, that the case officer might have missed or misunderstood part of what he was telling her. In these circumstances, particularly having regard to the lack of cross-examination, his evidence should be accepted.
51 I accept that the first appellant made it known to the Tribunal's case officer that he wished to provide the Tribunal with information about criminal gangs and tattoos. I accept that the first appellant was led to think that the Tribunal would contact him if it required information about criminal gangs or tattoos and would give him an opportunity to provide that information. The Tribunal did require that information, but contrary to that representation, he was not contacted and was not given that opportunity. The Tribunal is taken to have had constructive knowledge of the representation made by its case officer: Xiang Sheng Li v Refugee Review Tribunal (1994) 36 ALD 273 at 285 (Moore J).
52 The decision of the Minister's delegate to refuse the appellants' protection visas was a "Part 7 - reviewable decision" within s 411(1)(c) of the Migration Act. Division 4, Pt 7 of the Migration Act deals with the conduct of reviews by the Tribunal of "Part 7 - reviewable decisions". Section 422B provides:
422B Exhaustive statement of natural justice hearing rule
(1) This Division is taken to be an exhaustive statement of the requirements of the natural justice hearing rule in relation to the matters it deals with.
…
(3) In applying this Division, the Tribunal must act in a way that is fair and just.
53 In Minister for Immigration and Citizenship v Li (2013) 249 CLR 332 ("Li"), the High Court was concerned with Div 5, Pt 5 of the Migration Act, which is materially indistinguishable from Div 4, Pt 7. French CJ said that, for the purposes of s 357A(1) (the equivalent of s 422B(1)), it is necessary to identify whether the matter under consideration is a matter which Div 5 "deals with"; and if Div 5 does not "deal with" the matter, then the common law hearing rule of procedural fairness applies to the Tribunal's process. However, Hayne, Kiefel and Bell JJ rejected such a construction in their joint judgment. Their Honours said at [55]:
The terms of s 357A(1) would appear to leave no room for the implication of the requirements of procedural fairness beyond what is already provided in Div 5.
Their Honours accepted at [56] that "s 357A(3) cannot be taken as intended to qualify or cut down the express statement in s 357A(1)". Their Honours did not conclusively determine the meaning of s 357A(3) (the equivalent of s 422B(3)), or what the consequences of a breach of that provision may be. Their Honours decided the case on the basis that the Tribunal's power to grant or refuse an adjournment of a hearing was not exercised reasonably.
54 Although the statutory standard under subsection (3) was not conclusively determined in Li, the Federal Court has since held that Tribunals have a duty to act fairly and justly in the application of the statutory procedures in the relevant Division. Further, a failure to do so may constitute jurisdictional error. In Minister for Immigration and Border Protection v Dhillon (2014) 227 FCR 525 Allsop CJ, Murphy and Pagone JJ stated:
[22] …His Honour concluded that the Tribunal had not given Mr Dhillon the fair hearing required by s 360 of the Migration Act 1958 (Cth) because he had not been given access to the redacted material. The purpose of s 360(1) is to ensure that an applicant, such as Mr Dhillon, is given a proper opportunity to present his or her case...
[25] [T]he Tribunal also had obligations under s 357A(3) to act in a way that is fair and just, and under s 360(1) to provide Mr Dhillon with a real chance to present his case. The Tribunal's decision not to give Mr Dhillon access to the redacted material (by wrongly deciding not to provide access under s 362A(1)) meant that the Tribunal decided the Public Interest Criterion without the fair hearing to which Mr Dhillon was entitled under s 360 of the Migration Act 1958 (Cth).
(Underlining added.)
55 In SZTQD v Minister for Immigration and Border Protection [2016] FCA 339, Rares J held:
[53] I am of opinion that the Tribunal's conduct of the review in arriving at its finding that the wife fabricated and concocted her account in the circumstances was both unfair and unjust, contrary to the Tribunal's obligation under s 422B(3). It was not a discharge of the Tribunal's function to review the delegate's erroneous decision that had also failed to deal with her clearly articulated independent claim to a protection visa. The Tribunal constructively failed to exercise its jurisdiction to review the delegate's decision. It did not deal with her independent claim to a protection visa.
…
[60] This was not a case, as his Honour characterised it, of the wife complaining that she should have had an opportunity "to retell her account". The Tribunal had a duty to conduct the review of her independent claim for a protection visa under s 425 and to do so in a way that was fair and just in accordance with s 422B(3).
(Underlining added.)
56 It must be accepted from the judgment of the plurality in Li that there is no room for the implication of procedural fairness requirements beyond what is already provided for in Div 4, Pt 7. It must also be accepted that s 422B(3) does not create or impose a free-standing obligation on the Tribunal in the exercise of its functions. However, if the Tribunal does not act in a way that is fair and just, it may amount to a breach of the substantive obligations imposed on the Tribunal under Div 4, Pt 7. In Li, the plurality said:
59 A consideration of the purpose for which a duty is imposed, or a power granted, may connect an unfair action with a substantive obligation on the part of the Tribunal. Thus, whilst the characterisation of an act as unfair may not itself have consequences for the ultimate decision on the review, there may be other consequences which flow from that act.
57 In this case, the error alleged to have been made by the Tribunal was a failure to honour the representation made through the case officer that if the Tribunal required anything further, the first appellant would be contacted. That representation was made in response to the first appellant's indication that he wished to provide information about Malaysian criminal gangs and tattoos. The reason why the Tribunal did not honour that representation is apparent. Through some misunderstanding, the case officer did not record in her file note that the appellant wished to provide information about criminal gangs and tattoos. The Tribunal evidently acted on the basis of the file note which merely recorded that the appellant was unable to provide medical evidence.
58 It cannot be said that the Tribunal's decision to proceed to make its decision without contacting the first appellant was unreasonable, in the sense of lacking an evident and intelligible justification: cf Li at [68]. It proceeded on the basis of a misunderstanding of what the first appellant said. That misunderstanding was an error of fact, and not a jurisdictional error. Neither did that misunderstanding amount to overlooking a critical piece of evidence centrally relevant to the claim such as would result in jurisdictional error: cf Minister for Immigration and Border Protection v SZSRS [2014] FCAFC 16 at [50] (Katzmann, Griffiths and Wigney JJ); Minister for Immigration and Citizenship v SZRKT (2013) 212 FCR 99 at [111]-[112] (Robertson J).
59 In Li, the plurality, after noting that an unfair action may be connected with a substantive obligation on the part of the Tribunal, continued:
60 The duty cast on the Tribunal by s 360(1), to invite an applicant for review to appear before it, furnishes an example. Section 360(1) and its purpose are central to Div 5 and the conduct of the review for which the Division provides. The purpose of s 360(1) is not difficult to discern. It is to provide an applicant with the opportunity to present evidence and argument relating to the issues arising in connection with the decision under review. The sub-section contemplates that such a hearing will be had before the Tribunal makes its decision. The Tribunal's duty therefore extends further than merely issuing an invitation to an applicant to appear.
61 Section 360(1) requires that the invitation be meaningful, in the sense that it must provide the applicant for review with a real chance to present his or her case. Scheduling a hearing on a date which, to the Tribunal's knowledge, would not permit the applicant to have sufficiently recovered from an incapacity to attend would not fulfil the duty imposed by s 360(1). The invitation would be an empty gesture and any decision made following the hearing would be liable to be set aside. Not only would the conduct of the Tribunal, judged by the standard set by s 357A(3), be regarded as unfair, but, relevantly, other consequences would follow because the action of the Tribunal would also amount to a failure or refusal to comply with a statutory duty in the conduct of its review. The decision could not stand and the Tribunal would be required to consider it afresh after complying with that duty.
(Underlining added and citations omitted.)
60 Section 425 is the Div 4, Pt 7 equivalent of s 360. It provides, relevantly:
425 Tribunal must invite applicant to appear
(1) The Tribunal must invite the applicant to appear before the Tribunal to give evidence and present arguments relating to the issues arising in relation to the decision under review.
61 The Tribunal invited the appellants to appear before the Tribunal to give evidence and present arguments. The appellants appeared for that purpose. The requirement on the Tribunal to invite an applicant to give evidence and present arguments is not necessarily at an end when the applicant has appeared before the Tribunal. It may continue in circumstances where, for example, the applicant is granted an adjournment under s 424AA(1)(iv), or if the Tribunal invites the applicant to provide further evidence, or if the applicant requests that he or she be permitted to provide further evidence. The hearing itself is neither the beginning nor the end of the making of the correct or preferable decision: MZZMG v Minister for Immigration and Border Protection (2015) 234 FCR 180 at [43] (Tracey, Murphy and Mortimer JJ). Division 4 does not prevent an applicant from submitting further evidence to the Tribunal after the applicant has appeared before the Tribunal. In this case the appellants were allowed seven days after the hearing to provide further evidence, and the first appellant made it known to the Tribunal's case officer (although after the seven days) that he wished to provide information about criminal gangs and tattoos. However, the Tribunal made its decision before such information was able to be provided. At that point, the Tribunal had not completed its hearing function.
62 To adopt the words of the plurality in Li at [61], s 425(1) of the Migration Act "requires that the invitation be meaningful, in the sense that it must provide the applicant for review with a real chance to present his or her case": see also Minister for Immigration and Border Protection v Singh (2014) 231 FCR 437 at [51]-[52] (Allsop CJ, Robertson and Mortimer JJ). In circumstances where the first appellant, through the misunderstanding of the Tribunal's case officer, was unfairly denied an opportunity to present further evidence, he was denied a real chance to be heard: cf Minister for Immigration and Border Protection v WZARH [2015] HCA 40 at [45]-[48] (Kiefel, Bell and Keane JJ). The Tribunal failed to comply with its statutory obligation. This was a jurisdictional error: see WAJR v Minister for Immigration and Multicultural and Indigenous Affairs [2004] FCA 106 at [58] (French CJ).
63 In these circumstances, the appeal will be allowed and the judgment of the Federal Circuit Court will be set aside. It will be ordered that the Tribunal's decision be quashed and that the Tribunal consider the appellants' application according to law.
64 Some of the difficulties raised in the application to the Federal Circuit Court and the appeal to this Court may well have been avoided if the Tribunal's decision had been more complete. The first appellant's claim before the Tribunal was to the effect that police were targeting criminal gangs under a new Malaysian law, and that he was concerned that he may be arrested and detained because, by reason of his tattoo, he would be suspected of being a member of a criminal gang. There were obvious questions which the Tribunal should have addressed. These questions include whether such a criminal gang, or a group of persons suspected of being members of such a criminal gang by reason of their tattoos, is a "particular social group" within Article 1A of the Refugee Convention: see Applicant S v Minister for Immigration and Multicultural Affairs (2004) 217 CLR 387 at [36] (Gleeson CJ, Gummow and Kirby JJ), STCB v Minister for Immigration and Multicultural and Indigenous Affairs [2006] HCA 61 at [35] (Gleeson CJ, Gummow, Callinan and Heydon JJ). A further question was whether arrest by police of members of criminal gangs, or persons suspected of being members of criminal gangs, under a Malaysian law would amount to persecution under the Convention: see s 91R(1)(c) of the Migration Act (now s 5J(4)(c)); Applicant A v Minister for Immigration and Ethnic Affairs (1997) 190 CLR 225 at 258-259 (McHugh J). Unfortunately, the Tribunal failed to undertake an examination of these matters, relying only on the lack of objective evidence that the first appellant's tattoo resembled a gang tattoo.