Issue (1) - Was the Tribunal obliged to make its own inquiries of Mr Essa?
43 The circumstances in which the Tribunal would fall into jurisdictional error in failing to initiate its own inquiries must depend upon whether the alleged failure was a material breach of an express or implied condition of the valid exercise of the review function conferred on the Tribunal by s 414(1) of the Migration Act.
44 In undertaking its review function, the Tribunal was subject to the exhortations in s 420(b) and s 422B(3) of the Migration Act to act according to the substantial justice and merits of the case, and to act in a way that was just and fair. The Act expressly conferred a range of powers, discretions and obligations on the Tribunal in respect of the appellant. Under s 423(1), the appellant was entitled to give to the Tribunal a statutory declaration and written arguments. The Tribunal had a duty under s 424A to give to the appellant particulars of potentially adverse information and an opportunity to comment on or respond to the information. The Tribunal had a qualified duty under s 425 to invite the appellant to appear before the Tribunal to give evidence and to present arguments, and it did so in this case. There was also a duty under s 426(1) to notify the appellant that he could give the Tribunal written notice that he wanted the Tribunal to obtain oral evidence from a person named in the notice. But there was no express duty to initiate inquiries. Section 424(1) provided that the Tribunal may get information that it considers relevant, including by inviting a person to give information either orally (including by telephone) or in writing. By its use of the word "may", s 424(1) conferred a discretion on the Tribunal to get information: Acts Interpretation Act 1901 (Cth), s 33(2A), which commenced prior to the Migration Legislation Amendment Act (No 1) 1998 (Cth) which introduced s 424(1) in its current form; cf, Commonwealth v SCI Operations Pty Ltd [1998] HCA 20; 192 CLR 285 at [62] (McHugh and Gummow JJ). The discretionary power of the Tribunal under s 424(1) broadly corresponds to the Minister's power under s 56 of the Act to get any information that the Minister considers relevant. The Minister's powers are picked up by s 415(1) which provides that the Tribunal may exercise all the powers and discretions that are conferred on the person who made the decision, which is another source of the Tribunal's discretionary power to make inquiries. Under s 427(1), the Tribunal had other powers, including the power to take evidence on oath or affirmation, and the power to require the Secretary to arrange for the making of any investigation that the Tribunal thought necessary with respect to the review and to give the Tribunal a report with respect to that investigation. Under s 428(2)(a), the power to take evidence could be exercised inside or outside Australia, and under s 429A the Tribunal could take evidence by telephone. Under s 427(3) and (4), the Tribunal had power to summon a person to give evidence, but only if the person was in Australia.
45 In Prasad v Minister for Immigration and Ethnic Affairs [1985] FCA 46; 6 FCR 155, which was an application for judicial review under the Administrative Decisions (Judicial Review) Act 1977 (Cth) (ADJR Act), Wilcox J recorded what his Honour described as tentative views relating to the circumstances in which a decision will be invalid because the decision-maker failed to make inquiries. His Honour referred to s 5(1)(e) and s 5(2)(g) of the ADJR Act which when read together provide for review on the ground of improper exercise of power where the exercise of power "is so unreasonable that no reasonable person could have so exercised the power". His Honour stated that this was concerned with the manner of exercise of the power, stating at 169 -
Under s 5(l)(e) and s 5(2)(g) the court is concerned with the manner of exercise of the power. A power is exercised in an improper manner if, upon the material before the decision-maker, it is a decision to which no reasonable person could come. Equally, it is exercised in an improper manner if the decision-maker makes his decision - which perhaps in itself, reasonably reflects the material before him - in a manner so devoid of any plausible justification that no reasonable person could have taken this course, for example by unreasonably failing to ascertain relevant facts which he knew to be readily available to him. The circumstances under which a decision will be invalid for failure to inquire are, I think, strictly limited. It is no part of the duty of the decision-maker to make the applicant's case for him. It is not enough that the court find that the sounder course would have been to make inquiries. But, in a case where it is obvious that material is readily available which is centrally relevant to the decision to be made, it seems to me that to proceed to a decision without making any attempt to obtain that information may properly be described as an exercise of the decision-making power in a manner so unreasonable that no reasonable person would have so exercised it. It would follow that the court, on judicial review, should receive evidence as to the existence and nature of that information.
(Emphasis in original.)
46 The observations of Wilcox J in Prasad were referred to in Minister for Immigration and Citizenship v SZIAI [2009] HCA 39; 83 ALJR 1123 in the joint judgment of French CJ, Gummow, Hayne, Crennan, Kiefel and Bell JJ at [21], who noted that Wilcox J was dealing with grounds of review provided for by the ADJR Act, and that the observations were tentative and unnecessary for the decision. Nonetheless, in the context of the appeal in SZIAI, which concerned the question whether there had been jurisdictional error by the Refugee Review Tribunal in failing to initiate an inquiry, their Honours stated at [25] as considered obiter, but in notably cautious language -
The duty imposed upon the Tribunal by the Migration Act is a duty to review. It may be that a failure to make an obvious inquiry about a critical fact, the existence of which is easily ascertained, could, in some circumstances, supply a sufficient link to the outcome to constitute a failure to review. If so, such a failure could give rise to jurisdictional error by constructive failure to exercise jurisdiction. It may be that failure to make such an inquiry results in a decision being affected in some other way that manifests itself as jurisdictional error. …
(Footnote omitted.)
47 Their Honours found it unnecessary to explore the above questions of principle, because at [26] it was held that there was nothing on the record to indicate that any further inquiry by the Tribunal in relation to the issue in contention could have yielded a useful result. For that reason, there was no factual basis for the conclusion that the failure to inquire constituted a failure to undertake the statutory duty of review or that it was otherwise so unreasonable as to support a finding that the Tribunal's decision was infected by jurisdictional error.
48 In Wei v Minister for Immigration and Border Protection [2015] HCA 51; 257 CLR 22, a delegate of the Minister had acted upon incorrect information contained in a database maintained under the Education Services for Overseas Students Act 2000 (Cth) (ESOS Act) in cancelling the visa of the plaintiff, who was a university student, on the factually erroneous ground that the plaintiff was no longer enrolled. A full court comprising Gageler, Keane and Nettle JJ sitting in the court's original jurisdiction held that there had been a jurisdictional error and quashed the decision. In their joint reasons, Gageler and Keane JJ held that there had been a breach by the university of its obligation under the ESOS Act to upload the plaintiff's confirmation of enrolment, which resulted in an invalid exercise of power to cancel the visa. Nettle J did not agree with these reasons, but joined in the orders on the independent ground that the failure of the delegate to make an inquiry of the plaintiff's university was a jurisdictional error. In arriving at this conclusion, Nettle J cited (inter alia) Prasad and SZIAI, and held that in the circumstances that presented themselves to the delegate, it was more than usually important for the delegate to be "as certain as reasonably possible" that the proposed ground of cancellation existed. Those circumstances were that correspondence from the delegate to the plaintiff had been returned as unclaimed, and therefore the delegate knew that the plaintiff did not know of the proposal to cancel the visa, and did not have the opportunity to respond to the proposal as ss 119-121 of the Migration Act contemplated. Nettle J held that one obvious way of ensuring, or at least being more certain, that the plaintiff had ceased to be enrolled at the university was to make a telephone inquiry of the university, and the failure to do so was a constructive failure to exercise jurisdiction.
49 Plaintiff M174/2016 v Minister for Immigration and Border Protection [2018] HCA 16; 264 CLR 217 concerned a decision of the Immigration Assessment Authority and, among other claims, an allegation that the Authority acted unreasonably in failing to get new information under s 473DC of the Migration Act. The nature of the duty to review that is imposed on the Authority under Part 7AA of the Migration Act differs from that imposed on the Tribunal under Part 7 of the Act. For one thing, the power of the Authority to consider new information is constrained in a way that the power of the Tribunal is not, although s 423A in Part 7 requires the Tribunal to draw an unfavourable inference if it is satisfied that the applicant does not have a reasonable explanation for failing to make a claim or to present evidence before the primary decision-maker. Nonetheless, like the Tribunal, the Authority is given discretionary powers to get information. In Plaintiff M174/2016 at [21], Gageler, Keane and Nettle JJ (with whose reasons Edelman J agreed) stated that the various powers conferred on the Authority by Div 3 of Part 7AA of the Migration Act are conferred on the implied condition that they are to be exercised within the bounds of reasonableness, citing Minister for Immigration and Citizenship v Li [2013] HCA 18; 249 CLR 332. In Li, Gageler J stated at [91] that the implied statutory condition of reasonableness is not confined to why a decision is made; it extends to how a statutory decision is made. This is a reference to the manner in which a decision is made, which is apparent from Gageler J's citation of Minister for Immigration and Ethnic Affairs v Teoh [1995] HCA 20; 183 CLR 273 at 290, where Mason CJ and Deane J stated -
Just as a power is exercised in an improper manner if it is, upon the material before the decision-maker, a decision to which no reasonable person could come, so it is exercised in an improper manner if the decision-maker makes his or her decision in a manner so devoid of plausible justification that no reasonable person could have taken that course.
(Emphasis added.)
50 What is significant for present purposes is that the above passage in the reasons of Mason CJ and Deane J in Teoh was preceded by their Honours' citation of the reasons of Wilcox J in Prasad, in the context of a claim made in Teoh that there had been a failure of the decision-maker to initiate inquiries. The reasons of Gageler J in Li at [91], including the passage cited from Teoh at 290, were cited by Kiefel CJ, Bell, Gageler and Keane JJ in another case involving a decision of the Immigration Assessment Authority, ABT17 v Minister for Immigration and Border Protection [2020] HCA 34; 94 ALJR 928 at [19], following which their Honours stated at [20] -
Compliance with the implied condition of reasonableness in the performance by the Authority of its duty to review the decision of the delegate necessitates not only that the decision to which the Authority comes on the review has an "intelligible justification" but also that the Authority comes to that decision through an intelligible decision-making process. …
51 In ABT17, Kiefel CJ, Bell, Gageler and Keane JJ stated at [3] that the powers of the Authority to get and consider new information were conferred on the implied condition that the powers must be considered and where appropriate exercised within the bounds of reasonableness. In that case, the implied condition was held not have been complied with. That was because the Authority did not act reasonably in performing its duty to review the decision of a delegate of the Minister when it rejected the appellant's account in an interview before the delegate on demeanour grounds, without using powers at its disposal to get new information by inviting the appellant to a further interview so as to see him, thereby placing itself in as good a position as the delegate.
52 The Tribunal is also subject to an implied condition of reasonableness in the discharge of its review function. Its review function is undertaken with the various powers that are at its disposal, described at [44] above, including the powers of the Minister that are picked up by s 415, and the powers under s 424 to get information that it considers relevant. The implied conditions on the duty to review that are imposed on the Tribunal include that it act within the bounds of reasonableness in considering whether to exercise any of the powers that are available to it to get any information that it considers relevant.
53 Importantly, there is a further implication. The further implication is that the required threshold of unreasonableness is usually high: Minister for Home Affairs v DUA16 [2020] HCA 46; 95 ALJR 54 at [26] (Kiefel CJ, Bell, Keane, Gordon and Edelman JJ), citing Minister for Immigration and Border Protection v SZVFW [2018] HCA 30; 264 CLR 541 at [11] (Kiefel CJ), [52] (Gageler J), [89] (Nettle and Gordon JJ), and [135] (Edelman J). The high threshold of unreasonableness has a number of dimensions to it which are informed by the subject matter, scope, and purpose of the statute in question: Water Conservation and Irrigation Commission (NSW) v Browning [1947] HCA 21; 74 CLR 492 at 505 (Dixon J); Minister for Immigration and Citizenship v Li [2013] HCA 18; 249 CLR 332 at [90] (Gageler J). The subject matter, scope, and purpose of those provisions of the Migration Act providing for administrative review by the Tribunal have the consequence that it is not usually the duty of the Tribunal to make out a case on the applicant's behalf. And the review function undertaken by the Tribunal attracts the kind of considerations referred to by Hill J (with whom Gummow J and O'Connor J agreed) in Enichem Anic Srl v Anti-Dumping Authority [1992] FCA 882; 39 FCR 458 at 469 -
Decision-making is a function of the real world. A decision-maker is not bound to investigate each avenue that may be suggested to him by a party interested. Ultimately, a decision-maker must do the best on the material available after giving interested parties the right to be heard on the question.
54 The high threshold of unreasonableness has been recognised by the guidance that the authorities give in relation to when the failure of an administrative decision-maker, such as the Tribunal, to inquire might breach the implied duty to act reasonably so as to amount to jurisdictional error. In SZIAI, the joint judgment referred at [25] to the failure to make an obvious inquiry about a critical fact the existence of which is easily ascertained, which alludes to the types of considerations referred to in reasons of Wilcox J in Prasad to which I referred at [45] above. In Prasad, Wilcox J, in the context of s 5(1)(e) and s 5(2)(g) of the ADJR Act with which his Honour was concerned, spoke of a decision-maker making a decision in a manner "so devoid of any plausible justification that no reasonable person could have taken this course", and of exercising a decision-making power "in a manner so unreasonable that no reasonable person would have so exercised it". In Minister for Immigration and Citizenship v Le [2007] FCA 1318; 164 FCR 151 at [60], Kenny J catalogued a series of cases stretching over the life of the Tribunal that established that the Tribunal has no general obligation to initiate inquiries or to make out a case on an applicant's behalf. In referring to certain rare or exceptional circumstances where the Tribunal's failure to inquire might ground a finding of jurisdictional error, Kenny J invoked Associated Provincial Picture Houses v Wednesbury Corporation [1948] 1 KB 223 and the reference by Lord Greene MR at 230 to a decision that is "so unreasonable that no reasonable authority could ever have come to it". That formulation is to be understood in the way explained by Hayne, Kiefel and Bell JJ in Li at [68]-[73] as not being confined to irrational or bizarre decisions. However, the threshold of unreasonableness remains a stringent one that invokes the criterion that no reasonable tribunal could have done what the Tribunal did while heeding the applicable provisions of the Migration Act, such as the exhortations in s 420(b) and s 422B(3) to act in accordance with the substantial justice and merits of the case, and to act in a way that is fair and just: Li at [98] (Gageler J). Finally, it is worth emphasising that the mere fact that it may have been reasonable for a Tribunal to make an inquiry does not mean that the failure to make an inquiry amounts to jurisdictional error: Kaur v Minister for Immigration and Border Protection [2017] FCAFC 184; 256 FCR 235 at [33] (Dowsett, Pagone and Burley JJ).
55 Counsel for the appellant submitted that the question whether the appellant had reported his receipt of the May 2015 letter to his employer was a critical fact. The appellant had claimed before the delegate that he had told Mr Essa of the letter, and had maintained this account before the Tribunal, claiming that he had told Mr Essa of the letter by telephone. The appellant confirmed to the Tribunal that he did not have any written correspondence between himself and Mr Essa in relation to the warning letters. The appellant had produced to the Tribunal the Optus telephone record that he claimed was corroborative of the fact that he had spoken to Mr Essa, as was the account of the appellant's migration agent of her conversation with Mr Essa. Counsel for the appellant submitted that the fact that the migration agent's submission was accompanied by a copy of an email from Mr Essa which recorded his email address made an email enquiry obvious, and submitted that a telephone enquiry would also have been obvious. Counsel submitted that this was a rare and exceptional case where the failure to make an inquiry of Mr Essa amounted to jurisdictional error because the Tribunal had concluded, in effect, that the appellant's migration agent (who was a solicitor) had been untruthful or unreliable in documenting a significant conversation that had occurred between her and Mr Essa, and that this was an extremely serious conclusion that should not have been drawn lightly, or before making obvious and easy inquiries. Counsel for the appellant placed particular reliance on the text of [58] of the Tribunal's reasons, and its reference to the Tribunal placing no weight on "statements made by the representative regarding what Mr Essa purportedly told her on the telephone" (emphasis added).
56 It was an important element of the submissions made on behalf of the appellant that the Tribunal had cast doubt on the solicitor's account of what Mr Essa had told her, as opposed to the underlying information, and that it was for this reason that the reasonable discharge of its duty to review required that further inquiries of Mr Essa be made. Counsel for the appellant relied on this feature as making the present case a rare and exceptional one.
57 The characterisation of a case as rare and exceptional is not the basis on which jurisdictional error is to be evaluated. Rather, any statement that circumstances where the Tribunal should initiate an inquiry will be rare and exceptional is an observation about the outcome of the application of the stringent threshold for jurisdictional error on this ground. It remains for an applicant alleging jurisdictional error to engage with any features of the case that would establish that the Tribunal's conduct of the review was unreasonable in the sense that no reasonable tribunal could have done what the Tribunal did consistently with the subject matter, scope, and purpose of the Migration Act and its conferral of review jurisdiction on the Tribunal. Those features might in an appropriate case include those specifically identified in the joint judgment in SZIAI at [25], but I do not understand [25] of SZIAI to define or to state exhaustively the circumstances in which a tribunal might act unreasonably in failing to initiate an inquiry.
58 I do not accept the appellant's submission that, by its findings at [58], the Tribunal cast doubt on the truthfulness or the reliability of the appellant's migration agent. I agree with the conclusion of the primary judge at [108], where his Honour rejected a similar submission made below in support of a different claim and stated, "[t]he complaint that the [appellant's] lawyer had been the subject of the implicit finding that she was not a reliable or truthful witness misstates the effect of the Tribunal's reasoning". The primary judge held, and I agree, that no finding of the kind suggested was made, and nor was it implicit.
59 I accept the submission made on behalf of the appellant that a finding that the appellant's migration agent was not reliable or was untruthful would be a serious finding. If the Tribunal had made such a finding, then I would expect that the Tribunal would have used direct language, as it did in describing some of the appellant's claims as having been "fabricated". I would also expect such a finding, if it had been made, to be accompanied by at least some supporting reasons. I take account of the fact that there are some aspects of [58] of the Tribunal's reasons that are not felicitously expressed. It is also possible that the Tribunal at [58] may have misunderstood some of the material before it. By this, I have in mind the Tribunal's interpretation of a submission by the appellant's migration agent that anybody demonstrating their support for the appellant would be prosecuted, which interpretation did not accord with the submission actually made, but which the Tribunal rejected in any event. A principal element of the Tribunal's reasons for rejecting the appellant's claims was that there appeared to be no written communication from the appellant to his employer relating to either of the two letters from the Taliban that he claimed to have received. In this context, the relevant substance of the Tribunal's reasons at [58] was to place no weight on a hearsay account conveyed by a telephone communication from Mr Essa to the appellant's migration agent when Mr Essa had not committed that account to writing, and where there was otherwise no independent documentary support. This understanding of [58] of the Tribunal's reasons is supported by other aspects of the reasons of the Tribunal such as those at [47]. There, in a similar way, the Tribunal referred to a submission of the appellant's migration agent that Mr Essa had confirmed the threatening phone calls were received by the appellant and the UNFAO in 2014, and were reported to the UNSSD. In the Tribunal's view, this was not reflected in any written communications from Mr Essa, and which despite the claim attributed to Mr Essa, was not supported by relevant documents such as minutes of meetings of the UNDSS that were before the Tribunal because they did not refer specifically to threats to the appellant. A similar point was made by the Tribunal at [71] in a different context where it stated, "[a]s indicated above, the Tribunal gives no weight to assertions made by the representative as to what Mr Essa told her on the telephone, which is not reflected in the documentation written by Mr Essa provided to the Tribunal". The points that the Tribunal made at [47], [58], and [71] were directed to the absence of documentary support for the information attributed to Mr Essa which led it to give the information no weight. The Tribunal did not make any finding about the truthfulness or the reliability of the migration agent who conveyed the information.
60 The rejection of the appellant's submissions that there had been a finding as to solicitor's truthfulness is significant, because the appellant's submission reduces to an argument that it was unreasonable for the Tribunal not to double-check with Mr Essa directly and of its own initiative before giving no weight to the migration agent's account of her conversation with him.
61 I am not persuaded that it was unreasonable for the Tribunal to proceed to determine the review without making the further inquiries that are now suggested. The Tribunal had a duty to give the appellant an opportunity to appear and to present arguments, and an opportunity to give notice that he wished the Tribunal to obtain oral evidence. The Tribunal also had a duty to give the appellant particulars of information that it considered would be the reason or part of the reason for affirming the decision under review, and an opportunity to respond to or comment on that information, which the appellant took up. If anybody was in a position to adduce information from Mr Essa that was capable of carrying more weight than a hearsay account derived from a telephone conversation with him, it was the appellant and his migration agent. These are the circumstances in which the Tribunal's duty to review fell to be performed. Upon complying with the duties referred to above, the Tribunal does not ordinarily act outside the bounds of reasonableness by failing to initiate the pursuit of every avenue of inquiry that might reveal information that may improve the weight of the evidentiary basis for an applicant's claim. The appellant's submissions rise no higher than pointing to features of the review that may have invited further investigation into the information that the appellant's migration agent had attributed to Mr Essa.
62 However, as I have mentioned, there were many threads to the Tribunal's reasons which contributed to its rejection of the appellant's claims. In this regard, counsel for the appellant accepted that the Tribunal was not under a duty to make inquiries of the appellant's wife before rejecting the claim that two men had visited her home in December 2015 seeking to know the appellant's whereabouts. In this case, the Tribunal did not exceed the bounds of reasonableness by failing to make its own inquires so as to double-check every element of the appellant's claims that it proposed to reject, or every piece of evidence upon which it proposed to place no weight. Having regard to all the material that was before the Tribunal, it was open to the Tribunal acting reasonably to give the information attributed to Mr Essa no weight having regard to the form in which it was presented, and having regard to the matrix of circumstantial facts to which the Tribunal referred in its reasons as supporting its conclusion that the appellant's claims were fabricated.
63 In arriving at the above conclusions, I have treated as irrelevant the recent communications between the appellant's current solicitors and Mr Essa which were received into evidence. The question whether it was unreasonable not to make the inquiry that is alleged is anterior to the outcome of that inquiry, and the evidence of recent communications with Mr Essa does not speak to that issue: Cai v Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs [2021] FCA 90 at [50]. If the failure to inquire was unreasonable, then for there to be a jurisdictional error the failure must be material in the sense that without the failure there would have been a realistic possibility of a different outcome on the review. For that purpose, the identification of what material the Tribunal might have obtained had it initiated further inquiries may be relevant.