[2025] QCAT 247
General information, not legal advice.
Queensland Civil and Administrative Tribunal
2025-08-04
Original judgment source is linked above.
PROFESSIONS AND TRADES - HEALTH CARE PROFESSIONALS - DENTISTS - DISCIPLINARY PROCEEDINGS - where the respondent failed to maintain professional indemnity insurance - where the respondent made false declarations in relation to whether he held adequate and appropriate professional indemnity insurance - where the parties have reached agreement as to facts and characterisation - where the parties are mostly agreed on sanction - whether the respondent's registration should be suspended for a period of two months - whether the respondent's conduct was deliberate or careless
Health Practitioner Regulation National Law (Queensland)
(Qld)
Chiropractic Board of Australia v Oborne (Review and Regulation) [2023] VCAT 770
Chiropractic Board of Australia v Ronan [2024] QCAT 463
Medical Board of Australia v Martin [2013] QCAT 376
Nursing and Midwifery Board of Australia v Fangaloka [2025] QCAT 169
Podiatry Board of Australia v AB [2024] QCAT 458
Psychology Board of Australia v McDonald (Review and Regulation) [2020] VCAT 158
T Glynn KC instructed by Robertson O'Gorman Solicitors
(a) the Board's retired Code of conduct for registered health practitioners (effective 17 March 2013 to 28 June 2022); and
(b) the Board's Registration standard: Professional indemnity insurance arrangements (effective 1 July 2016).
(a) Ground 1: from 31 August 2019 to 9 February 2022, in breach of s 129 of the National Law, the respondent failed to maintain adequate and appropriate PII in accordance with the Board's registration standards.
(b) Ground 2: when renewing his registration for 2018, 2019, 2020 and 2021, the respondent falsely declared that he was compliant with the PII requirements for the preceding and/or following period.
(c) Ground 3: the respondent contravened s 130(1) of the National Law by failing to notify the Board of a relevant event within seven days.
Ground 1: practising without professional indemnity insurance
Ground 2: making false declarations to the Board
(a) 11 October 2018;
(b) 29 November 2019;
(c) 20 November 2020;
(d) 11 November 2021; and
(e) 25 October 2022;
Do you commit to meet the Board's registration standard for professional indemnity insurance arrangements?
In the previous registration period, did you meet the Board's registration standard for professional indemnity insurance arrangements?
Ground 3: failing to notify the Board of a relevant event
(a) in relation to grounds 1 and 2, separately, the respondent has behaved in a way that constitutes professional misconduct within the meaning of subparagraph/s (a) and/or (b) of the definition of that term in s 5 of the National Law; and
(b) in relation to ground 3, the respondent has behaved in a way that constitutes unprofessional conduct within the meaning of subparagraph (a) of the definition of that term in s 5 of the National Law.
(a) pursuant to s 196(2)(a) of the National Law, the respondent be reprimanded; and
(b) pursuant to s 196(2)(b)(iii) of the National Law, conditions be imposed on the respondent's registration requiring him to provide a certificate of currency of his PII to the Board on an annual basis and within seven days of the policy anniversary date, with a proposed review period of five years. The parties have provided a proposed schedule of conditions annexed to the Statement of Agreed and Disputed Facts.[3]
At the end of the day, I accept it was plainly my responsibility as the registered health practitioner to ensure important tasks, such as the payment of PII, occurred. It was also my responsibility to double check that any declarations I made to the Board are correct and that I was making such declarations/notifying [sic] them of certain things within the require [sic] timeframe.
It didn't, and that was clearly my mistake.
I believe this failure arose out of a 'perfect storm' of issues. Given this experience and the steps I have put in place to date, I do not believe this will be repeated.
I am sorry and I never want to be in this position again and for this reason I have taken the steps referred to earlier in this affidavit.
The delay in finalising this matter has weighed heavily on myself and my wife. Upon the discovery of the error in 2022 I have tried on every occasion to progress the matter quickly. I always replied to the Board within days of receiving correspondence and always admitted my errors. Having this matter hang over my head has been awful, especially in the last year of my career.
Given my plans for retirement, I wish to ensure that my patients are left in the best possible position moving forward. I worry that if I am suspended, I will be prevented from doing so, which will affect them.
In my practice, I offer denture services, including full and partial dentures.
If a suspension period was imposed, I am very worried about the impact this could have on my patients. This is because the nature of dental prosthetics is that certain work is time sensitive and must be completed within a certain timeframe of moulds being taken.
The process is as follows: [...]
On completion of the dentures, most patients have to wear [dentures] for 1-2 weeks before they settle completely. Most patients require 1-2 appointments over this time for adjustments. [...]
For those patients that require partial metal dentures, a similar process is required, but after the bite registration takes place, the models are sent to a lab in Brisbane for the metal framework to be created. This often takes around 3-4 weeks before the metal frame is returned and a try-in appointment takes place. Metal dentures especially are precision appliances and so that manufacturing process cannot be delayed. If this occurs, it is possible for the denture to be rendered useless as the movement of the teeth in the intervening period has been too great. Those patients that have partial mental [sic] dentures fitted are usually seen over a 3-4-month period.
For those patients that require an immediate denture (i.e. a denture prepared prior to scheduled teeth extractions and inserted on the day of extraction) urgent work is required. [...]
As of 7 May 2025, I have 22 existing (and active) patients. This includes patients seeking immediate dentures, full dentures, partial metal dentures and acrylic dentures. All of these are naturally at different stage of production. I estimate, taking into account the labour and work required for these existing jobs, aftercare for these patients would be taken into July/August 2025. As time progresses, this obviously extends out.
Also, as of the date of writing this affidavit, I have 10 new jobs booked to be started within the next two weeks. Naturally, those patients will require care until late July/August 2025.
Lastly, as of 7 May 2025 I have 2 patients booked for July and 1 patient for August. I have an additional 5 patients booked each week through until 3 June 2025 for a reline and addition appointments (i.e. maintenance on their existing dentures which also require aftercare).
Every Monday and Wednesday morning I run an adjustment clinic for all existing patients recent or historical. This is set up so that these patients can attend the Clinic on those days for denture adjustments without needing an appointment. I find that approximately 25 patients per week utilise this service.
Paired with this, I service Veteran Affairs Gold Card holders and provide dentures of identical quality as for my private patients and adhere to a much‑reduced Commonwealth Government schedule of fees to provide this service.
These allegations might be said to be merely administrative but they are far more serious than that. They go to the very structure of the profession having protection for those who avail themselves of the services of members of the profession and also to the regulation of the profession by the regulatory authorities in such a manner that ensures the public is protected.
The respondent practised without [PII] for a period of some four years and made false declarations on four occasions in respect of his registration with the Board for those periods. He cited personal hardships as mitigating factors which appeared to have been accepted by the Board. He received a two month suspension. At first instance this might seem analogous to [the respondent's] matter, but for the weight to be given to the impact on [the respondent's] patients, his long history of compliance, and the delay.
It is unclear how long the respondent practised without PII cover. It is also unclear how long a delay occurred between the discovery of the error and the finalisation of the matter. The conduct was described as reckless rather than deliberate. The respondent self-nominated the error and had taken steps to rectify it. The respondent was suspended for a period of 4 weeks. At first instance, this might seem analogous to [the respondent's] matter, but for the weight to be given to the impact on [the respondent's] patients, his long history of compliance and the delay.
(a) there has been a long history of compliance on the part of the respondent;
(b) there has been an unfortunate delay in bringing these proceedings to an end; and
(c) that the conduct of the respondent did not involve any element of deliberate and/or dishonest conduct.
[1] Filed in the Tribunal on 28 March 2025 ('Statement of Agreed and Disputed Facts'): see Hearing Brief filed 6 June 2025, 22 ('Hearing Brief').
[5] Medical Board of Australia v Martin [2013] QCAT 376, 17 [91]-[93].
[10] Chiropractic Board of Australia v Ronan [2024] QCAT 463, 7-8 [15]-[17].
Dental Board of Australia
Wittkopp [2025] QCAT 247