[2025] FCA 437
General information, not legal advice.
Federal Court of Australia
2025-05-06
Owens J
Original judgment source is linked above.
The Five Country Conference (FCC) Data-Sharing Protocol agreed in 2009 between the UK, Australia, Canada, New Zealand and United States, secured arrangements to share the fingerprints of up to 3,000 individuals between each participating country per year. Where there is a match under these arrangements, partner countries exchange information which may assist with decision-making on visa applications, among other things. In July 2015, the Department received information from the United Kingdom regarding Mr CHOHAN through the FCC data exchange.
Arrested by UK Immigration on 23/02/2008 in Manchester as a suspected illegal entrant.
(notes below)
He claimed he was in the UK as a student and had arrived 8-9 months ago.
He provided the name and number of his brother Atta-Ul-Mustafa CHOHAN but when OIC Ratcliffe spoke to him he denied knowing the subject stating that his brother by that name was in Pakistan.
I attended Longsight Police Station to interview subject with the assistance of Urdu interpreter Interview under caution commenced at 1610 hrs. He stated that he had entered the UK on 04/07/07 as a visitor. His visa was valid for 2 years and that his brother had obtained it for him in Islamabad. He was adamant that he wasn't working despite the fact that he was encountered wearing a white butchers coat and stood behind the butchers counter wielding a meat cleaver and serving a customer. He states that he sent his passport back to Pakistan on the advice of his brother but he couldn't give a reason for this.
How will the information be checked for accuracy?
US-VISIT information is checked for accuracy through multiple quality reviews to ensure a minimum level of completeness and quality. Initial quality reviews are conducted by comparing against the submitted documentation, such as an identification card, passport, or other corroborating documentation; and if necessary by conducting an in-person interview. An individual is also provided the opportunity to correct or amend information if he or she believes the information is not accurate. ... Additionally, FCC partners are authorized to request subsequent corrections, changes, and deletions when necessary and appropriate. Finally, robust multilateral administrative policies ensure that inaccurate information is detected and corrected in a timely manner. Each FCC country is responsible for its own information; and to ensure that no one is harmed by inaccurate information held by another FCC country, each FCC country must provide individuals with access and redress.
4.7 How will we know the information is accurate?
...
There are some risks around the accuracy of the biographic information exchange on the cases where biometric matches are identified:
· data may be inaccurate because of errors in the source database;
· data may be inaccurate because it has been incorrectly transcribed; or
· data may be incorrectly interpreted by the country receiving it.
In trials, we have sought the best ways to mitigate these risks, and reflected these in the Protocol arrangements:
...
· the arrangements provide for co-operation between the different countries' central teams to liaise and correct any data that is found to be inaccurate.
4.7.1 Can I see and if necessary correct any information held about me?
It is important for the fair processing of people's information and for public trust that there is transparency in the arrangements. Whilst we have taken a range of steps to ensure that the data shared is accurate and is correctly understood, there always remains some level of accuracy risk. However, we have confirmed in our assessment of the other countries' data protection arrangements ... that each provides individuals with adequate rights to access information which is held on them, to correct any erroneous information, and for the opportunity to seek redress against breaches of the law. We have also specifically set out that no data may be exchanged under the Protocol which may not be disclosed to the individual to whom it relates.
...
The Protocol further supports our duty under the fourth data protection principle in the Data Protection Act 1998 to ensure that data is kept accurate and up to date. Checks made under the Protocol will help us to correct and update our systems. For example, where they show that an immigration offender believed to be in the UK is now elsewhere, we will be able to update our records accordingly.
According to FCC Protocol data will be shared by fingerprint matching in first stage and then other data will be shared in second stage but, the [Commonwealth] Received these adverse information [from] UK Embassy Islamabad.
...
But it was duty of care of [Commonwealth] according to FCC data share framework that, [Commonwealth] should must get fingerprint match from both the countries rather than relying on information from Embassies of UK and USA.
...
... The Applicant came to know on 20 April 2021 through Email of OAIC that, information were [shared] through FCC data sharing protocol and under this protocol it was duty of care of defendant to match the fingerprint record from both countries to correct information.
...
In May 2022, the applicant became aware through the Administrative Appeals Tribunal's decision that [the Department] had relied on unverified information received from the UK and US Embassies instead of fingerprint matching as required under the FCC Protocol.
Case note dated 9 February 2016 in relation to information provided to the Department's Post in Islamabad by its foreign counterpart from the United Kingdom (UK) claimed to be exempt under s 33(b).
(a) the information provided by the United Kingdom Government about the applicant being arrested was false;
(b) the Commonwealth did not itself interrogate or seek to verify that information before putting it to the applicant for his comment (or, indeed, after the applicant denied it);
(c) the Commonwealth's letter came to the attention of the applicant's employer, albeit without the Commonwealth being aware, or having any reason to suspect, that that would occur; and
(d) as a result, the applicant's employer terminated his employment, causing the applicant to suffer financial loss.
(a) The first is the question of the Court's jurisdiction. The Commonwealth's submissions, at least for the purposes of this application, proceeded on the basis that the Court had jurisdiction pursuant to s 39B(1A)(c) of the Judiciary Act 1903 (Cth) (i.e., that the proceedings involve a matter "arising under any laws made by the Parliament"). I am satisfied that that is an appropriate assumption to make for purposes of determining this application. That is, while the applicant brings a common law claim in negligence, he contends, as will be seen, for a duty of care arising in relation to the exercise of powers under the Migration Act 1958 (Cth), and his case on breach relies on certain norms of conduct prescribed in Commonwealth legislation (i.e., the Privacy Act 1988 (Cth)). In those circumstances, the Commonwealth submitted, and I accept, that the "subject matter of the controversy owes its existence to Commonwealth legislation": see Rana v Google Inc (2017) 254 FCR 1; [2017] FCAFC 156 at [18], per Allsop CJ, Besanko and White JJ.
(b) The second is the choice of the substantive law that governs the applicant's claim. The Commonwealth submitted that the law of the Australian Capital Territory would apply. That was said to be on the basis that the alleged negligence "involved decision-making processes based in Canberra", with the ACT thus being the lex loci delicti. It was further submitted, however, that it was only the common law of negligence, and not the provisions of the Civil Law (Wrongs) Act 2002 (ACT), that applied (by reason of operation of the Australian Capital Territory (Self-Government) Act 1988 (Cth), s 27). This issue seemed to me to raise questions of some complexity. For one thing, it is not obvious that the applicant does in fact allege negligence in the performance of "decision-making processes based in Canberra". The visa application was lodged and processed in the Australian High Commission in Islamabad. The conduct about which the applicant complains thus took place in an Australian diplomatic mission in Pakistan. There is authority that is inconsistent with any general proposition that the law of the sending state applies in a foreign diplomatic mission (see, e.g., R v Turnbull; Ex parte Petroff (1971) 17 FLR 438 at 441-444, per Fox J; Minister for Foreign Affairs and Trade v Magno [1992] FCA 566; (1992) 37 FCR 298 at 321, per French J; Brannigan v Commonwealth (2000) 110 FCR 566; [2000] FCA 1591 at [27], per O'Loughlin J). To the extent that ACT law does apply, it is also not obvious that the Civil Law (Wrongs) Act does not (see Glavinic v Commonwealth [2023] ACTSC 361 at [289]- [290], per Mossop J). Ultimately, I do not consider it necessary to resolve these questions. I will assume in the applicant's favour that Australian law rather than Pakistani law applies to his claim (for that is what the applicant submitted). Even if Pakistani law applied, there being no evidence as to its content, I would assume that it is the same as the law of Australia: Neilson v Overseas Projects Corporation of Victoria Ltd (2005) 223 CLR 331; [2005] HCA 54 at [125], per Gummow and Hayne JJ, [248]-[249], per Callinan J, [267] per Heydon J. As to precisely which Australian jurisdiction, or law area's, law applies, (and if it is the ACT, whether the Civil Law (Wrongs) Act applies) I do not think it matters. I would have reached the same conclusion whichever Australian law applied, and whether or not the Civil Law (Wrongs) Act applied. The relatively subtle differences between potentially applicable laws could not make any difference to the viability of the applicant's case.
(a) Sometimes, the applicant spoke in terms of a duty arising "when the [Commonwealth] received contradiction response from the applicant". In other words, the duty did not impose any obligation to take reasonable care in relation to the content of a communication providing procedural fairness communication to a visa applicant; rather, it applied to the steps taken by the Commonwealth after it was put on notice that the information was disputed. In that way, I understood the applicant to be contending for a duty owed to visa applicants in respect of whom the Commonwealth had received false information, and who had informed the government of that fact, to take reasonable care to correct and disavow the records in question (additionally to, or independently of, the making of a decision in reliance on the information).
(b) On other occasions, the duty was expressed to apply to the communication of information to the applicant in the first place. In other words, it was a duty to take reasonable care that communications providing procedural fairness to visa applicants did not contain false information. That is to say, I understood the applicant to contend that it is only after information has been properly verified that it can even be put to the applicant for comment.
(a) The circumstances are not capable of sustaining a finding that the Commonwealth assumed responsibility towards the applicant to take reasonable care to avoid him suffering economic loss. An assumption of responsibility is "best understood as an undertaking (whether express or implied) by a person to take on a task or job for another person or class of persons, from which it can be inferred that the first person accepted that he or she would take reasonable care when engaging in that task or job": Mallonland at [33]. There was certainly no express undertaking to that effect, and it is not possible to imply such an undertaking from the relationship between the parties established by the applicant making an application for a visa. I will consider the relevance of the statutory regime under which the application fell to be considered and determined, and the consistency of the postulated duty with that regime, in due course. For now, though, it is enough to observe that the Commonwealth cannot be regarded as, in any meaningful sense, performing a task "for" the applicant. In its consideration of the applicant's visa application, the Commonwealth was acting in protection of its own interests (and those of the Australian people), and can in no way be seen to have impliedly assumed any responsibility towards the applicant for any harm that he may suffer as a result of the investigation and scrutinization of his application (cf., in a related context, the observations of French J in WAIS v Minister for Immigration and Multicultural and Indigenous Affairs [2002] FCA 1625 at [56]).
(b) Nor is it possible to regard the Commonwealth as having had actual or constructive knowledge of the risk to the applicant of the particular type of economic loss that eventuated. In Mallonland, at [38], the plurality quoted with approval the observation of McHugh J in Perre v Apand Pty Ltd (1999) 198 CLR 180; [1999] HCA 36 at [131] that such knowledge is "virtually a prerequisite of a duty of care in cases of pure economic loss". It is not possible to infer that the Commonwealth should be taken to have known that the correspondence would come to the attention of the applicant's employer, much less that, if it did, there was a risk that they would terminate his employment, by reason of at least the following circumstances:
(i) The 3 February 2016 letter was private correspondence, addressed to the applicant, and sent by email to an email address that was not obviously a work email account. It was an address that the applicant had identified as his own, in his application form, in circumstances where he did not authorise the Commonwealth to communicate with any other person in relation to the application. In those circumstances, the Commonwealth would have had no reason to consider that the applicant would show the letter to anyone who would be likely to cause him harm as a result (or that it would be otherwise accessible to such a person).
(ii) The purpose of the letter was only to provide the applicant with natural justice, and did not constitute a determination of his application, or contain any concluded finding about the truth or reliability of the information contained within it. In those circumstances, to the extent that the Commonwealth should have appreciated the risk that the letter would come to the attention of the applicant's employer, it would not have appreciated that the employer would, by reason only of the contents of the letter, and contrary to the applicant's denial, terminate the applicant's employment.
(c) Finally, the applicant cannot be regarded as vulnerable to the particular type of economic loss suffered (in the sense of being unable to protect himself against it). He was presumably in a position to control access to his email account and thus to the 3 February 2016 letter. To the extent a person did read the letter, the applicant was in a position to deny the truth of the information, to make clear that he was taking steps to establish the true position, and in fact to take such steps.
The present cases can be seen as focusing as much upon the communication of information by the respondents to the appellants and to third parties as upon the competence with which examinations or other procedures were conducted. The core of the complaint by each appellant is that he was injured as a result of what he, and others, were told. At once, then, it can be seen that there is an intersection with the law of defamation which resolves the competing interests of the parties through well-developed principles about privilege and the like. To apply the law of negligence in the present case would resolve that competition on an altogether different basis. It would allow recovery of damages for publishing statements to the discredit of a person where the law of defamation would not.
the speaker must realize or the circumstances be such that he ought to have realized that the recipient intends to act upon the information or advice in respect of his property or of himself in connexion with some matter of business or serious consequence.
(a) Section 51A: which provided that the subdivision constitutes an "exhaustive statement of the requirements of the natural justice hearing rule in relation to the matters it deals with".
(b) Section 57: which provides that the Minister must disclose to an applicant, and invite him or her to comment upon, any information about an applicant that would be the reason, or part of the reason, for refusing to grant a visa.
(c) Section 58: which provides that a person invited under s 57 to comment on information, if asked to comment in writing, must do so within a prescribed period (if applicable) or a specified reasonable period.
(d) Section 63: which provides, relevantly, that the Minister may not make a decision in relation to a visa application until after any requested comments have been given, or the time limited for the provision of any comment has expired.
(a) First, the section obliges the Minister to provide information of a particular character to a visa applicant. A duty of care that created the potential for liability for the communication of information required to be disclosed by s 57, would plainly be directly inconsistent or incompatible with the statutory obligation: see Electricity Networks Corporation v Herridge Parties (2022) 276 CLR 271; [2022] HCA 37 at [27], per Kiefel CJ, Gageler, Gordon, Edelman and Steward JJ.
(b) Secondly, the information obliged to be disclosed is, critically, information "that the Minister considers would be the reason, or part of the reason, for refusing to grant a visa". The duty of care for which the applicant contends would, therefore, operate to limit the information that the Minister was entitled to take into account (or the conclusions that he or she was entitled to draw from information) at the relevant stage of the decision-making process. Expressed differently, breach of the duty of care would give rise to a liability in relation to the Minister's use of the information in question at a point prior to the making of a final decision. Viewed from yet another perspective, the duty would operate to impose a precondition of "reasonable further inquiries" on the Minister's ability to take into account the information. By intruding into the evaluation of visa applications in that way, and by imposing a liability in respect of that evaluation, a further inconsistency or incompatibility is revealed. Administrative law remedies are available in relation to decisions that are vitiated by jurisdictional error. To overlay a duty of care on the statutory scheme for the consideration and determination of visa applications, would create the inevitable potential for tortious liability to arise in relation to lawful decision-making process leading to valid decisions. It would create an avenue to challenge what are, in effect, preliminary, conditional, or tentative conclusions reached during the decision-making process. The mere existence of the duty of care would have the tendency to induce a cautious and defensive approach to the performance of statutory powers and duties. All of this is a powerful factor arguing against the recognition of the duty of care for which the applicant contends: see, e.g., Fernando v Commonwealth (No 1) (2010) 188 FCR 188; [2010] FCA 753 at [150], per Siopis J; Hassan v Minister for Home Affairs [2024] FCA 527 at [93]- [98], per Perry J (noting Hassan v Minister for Home Affairs [2025] FCAFC 57 at [24]).
(a) The Commonwealth unreasonably failed to verify the information received from the United Kingdom Government before providing it to him for comment. It should have verified the information through "fingerprint matching". In addition, there were various features of the information which should have suggested its unreliability, and which made the use of it unreasonable.
(b) The Commonwealth unreasonably failed to verify the information received from the United Kingdom Government after the applicant informed them that it was false. Once again, "fingerprint matching" should have been used, and the features suggesting unreliability should have been explored.
(c) The Commonwealth provided him with an unreasonably short period of time within which to respond to the adverse information. A period of seven days was not long enough for him to obtain a "true record" from the United Kingdom Government.
(d) The Commonwealth did not respond to his denial of the accuracy of the information, confirming its falsity, within a reasonable period of time. The Commonwealth should have responded disavowing the truth of the information provided by the United Kingdom Government before his employment was terminated.
(a) Embedded within the information provided by the United Kingdom Government was information which suggested that the applicant had not in fact been arrested. That is to say, the notes themselves recorded that the applicant's brother had said that the applicant was not in the United Kingdom. So much may be accepted. But equally, it is plain that the United Kingdom Government had not accepted the truthfulness of the brother's statement. It is now apparent that the brother was telling the truth. But the question for present purposes is whether the fact that the record contained such a statement made it unreasonable for the Commonwealth to use that information for the purpose it did relevant to these proceedings. That purpose, of course, was to put the information to the applicant for comment in order to provide him with procedural fairness. I do not consider the fact that the information included within it contradicting information could be said to make that use unreasonable. The Commonwealth was not, at that point, relying in a final or concluded way on the truth of the information. It was simply seeking from the applicant any explanation he may be able to give. The contradicting information was not of such a character that it necessarily rendered the balance of the information so unreliable, that the Commonwealth would have been acting unreasonably in putting it to the applicant at all. The inclusion of contradicting information in the record in fact made it more important that the Commonwealth seek the applicant's submissions. The only other practical means by which the information could have been checked or verified would have been to ask the United Kingdom Government to reassess its own records. Obtaining the applicant's comment, at least as an initial matter, was an entirely reasonable course to adopt.
(b) The information was not provided pursuant to the FCC agreement, in that it was provided by the United Kingdom High Commission in Islamabad, rather than the United Kingdom Home Office. I have already referred to this submission above, in my discussion of the factual background. As I said there, it seems to me that the applicant has misinterpreted an affidavit filed in the Administrative Appeals Tribunal. The statement provided by the Department to the Office of the Australian Information Commissioner certainly records that the information was provided pursuant to the FCC agreement. But even if it was not, it was plainly provided through official channels by the United Kingdom Government, and there is no reason why the Commonwealth would not be acting reasonably in treating information provided by the United Kingdom High Commission as equivalently reliable to information provided through by Home Office. I am thus not persuaded that there is any arguable case that the information was not provided in accordance with the FCC agreement, or, if it was, that using that information in the way that it involved the breach of any duty owed by the Commonwealth.
(c) The sender of the information was not identified, thus suggesting its unreliability. I do not think that the premise of this submission has been established. The basis upon which it was put that the sender was not identified, was the fact that the Commonwealth has been unable to locate in its records the original communication used to create the case note. The fact that the Commonwealth could not later locate the original communication, however, does not give rise to an inference that the original communication was from an unidentified source. In circumstances where the case note plainly accurately reflected the United Kingdom Government's records (a matter capable of being inferred from the subsequent dealings between the applicant and that government), there is an irresistible inference that the case note accurately records an official communication from the United Kingdom Government (there being no other plausible means by which the information could have come to the knowledge of the Commonwealth). In those circumstances, it would also necessarily be inferred that the sender of the information would have been identified (if not the particular individual responsible, then at least enough to identify the communication as an official communication of the relevant branch of the United Kingdom Government). I do not consider there to be any reasonable prospect of establishing that it was unreasonable for the Commonwealth to put the information to the use it did on account of the source (or lack of identified source) of the original communication.
(a) Even if it is right that the applicant would have lost his job a few days later, it presumably remains possible, if not likely, that the applicant could establish some loss (if nothing else, in the form of lost wages for the short period in question).
(b) More than that, however, the question of causation on this application is, obviously enough, to be approached on the basis that the applicant might establish the existence, and breach, of the duty of care for which he contends. If the applicant's case were assumed to have succeeded to that extent, then, on most variations, the consequence would be that the false information about the arrest in the United Kingdom would not have been included in the 3 February 2016 letter (either because the Commonwealth would have discovered its inaccuracy, or because it would not have included unverified information in the letter). Alternatively, the falsity of the information would have been established before a decision was made. Either way, a likely corollary of the success of the applicant's case to that point is thus that the reasons given for refusing his visa application would not have included the information about the arrest. Absent that information, then it seems unlikely that the applicant would have lost his job (that is, the mere fact of refusal of the visa would not have been inconsistent with the employment affidavit, and it was that inconsistency that seems to have motivated the employer's decision).
I certify that the preceding seventy-five (75) numbered paragraphs are a true copy of the Reasons for Judgment of the Honourable Justice Owens.
Chohan
Commonwealth of Australia as represented by Department of Home Affairs [2025] FCA 437
Agar v Hyde (2000) 201 CLR 552; [2000] HCA 41
Australian Securities and Investments Commission v Cassimatis (2013) 220 FCR 256; [2013] FCA 641
Batistatos v Roads and Traffic Authority (NSW) (2006) 226 CLR 256; [2006] HCA 27
Brannigan v Commonwealth (2000) 110 FCR 566; [2000] FCA 1591
Dunstan v Orr (No 2) [2023] FCA 1536
Electricity Networks Corporation v Herridge Parties (2022) 276 CLR 271; [2022] HCA 37
Fernando v Commonwealth (No 1) (2010) 188 FCR 188; [2010] FCA 753
Frost v Chief Constable of South Yorkshire Police [1998] UKHL 45; [1999] 2 AC 455
Glavinic v Commonwealth [2023] ACTSC 361
Graham Barclay Oysters Pty Ltd v Ryan (2002) 211 CLR 540; [2002] HCA 54
Hassan v Minister for Home Affairs [2024] FCA 527
Hassan v Minister for Home Affairs [2025] FCAFC 57
Mallonland Pty Ltd v Advanta Seeds Pty Ltd [2024] HCA 25
Minister for Foreign Affairs and Trade v Magno [1992] FCA 566; (1992) 37 FCR 298
Mutual Life & Citizens' Assurance Co Ltd v Evatt (1968) 122 CLR 556; [1968] HCA 74
Neilson v Overseas Projects Corporation of Victoria Ltd (2005) 223 CLR 331; [2005] HCA 54
Perre v Apand Pty Ltd (1999) 198 CLR 180; [1999] HCA 36
Plaintiff S297/2013 v Minister for Immigration and Border Protection [2014] HCA 24; (2014) 255 CLR 179
Rana v Google Inc (2017) 254 FCR 1; [2017] FCAFC 156
Reilly v Australia and New Zealand Banking group Ltd (No 2) [2020] FCA 1502
Roads and Traffic Authority of NSW v Dederer (2007) 234 CLR 330; [2007] HCA 42
Spencer v Commonwealth of Australia (2010) 241 CLR 118; [2010] HCA 28
Sullivan v Moody (2001) 207 CLR 562; [2001] HCA 59
Tame v New South Wales (2002) 211 CLR 317; [2002] HCA 35
Tepko Pty Ltd v Water Board (2001) 206 CLR 1; [2001] HCA 19
Testart v Testart (No 2) [2023] FCA 209
WAIS v Minister for Immigration and Multicultural and Indigenous Affairs [2002] FCA 1625
Wardley Australia Ltd v Western Australia (1992) 175 CLR 514; [1992] HCA 55
(2000) 201 CLR 552
(2013) 220 FCR 256
(2006) 226 CLR 256
(2010) 188 FCR 188
(2002) 211 CLR 540
(1968) 122 CLR 556
(2005) 223 CLR 331
(2010) 241 CLR 118
(2001) 207 CLR 562
(2002) 211 CLR 317
(2001) 206 CLR 1
(1992) 175 CLR 514
(2000) 110 FCR 566
(2022) 276 CLR 271
(1992) 37 FCR 298
(1999) 198 CLR 180
(2014) 255 CLR 179
(1971) 17 FLR 438
(2017) 254 FCR 1
(2007) 234 CLR 330