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[2009] VCAT 2339
plaintiff. Respondents ordered to pay the applicant's costs of the proceeding on a party/party basis to be assessed on County Court Scale 'D', except costs and attendance of expert Andrew McLeish which are to...
The Tribunal found the builder's four-page 'list of inclusions' was the contract specification and, when deciding costs, applied s109 VCAT Act. After reviewing late filings, adjournment history, expert evidence and witness credibility, the Tribunal concluded it was fair to order the owners to pay the builder's costs on a party/party basis assessed on County Court Scale 'D'. The Tribunal refused indemnity costs because there were no exceptional circumstances, and excluded the costs and attendance of a late expert whose evidence did not assist the Tribunal.
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1,880 words · generated 28/06/2026
Charant Developments Pty Ltd (the builder) contracted to build a house for Mr Nguyen and Ms Huynh (the owners). A dispute arose over which document formed the contract inclusions: the builder relied on a four-page "Architectural List of Inclusions" and the owners on a five-page "-final- Architectural complete inclusions". The owners alleged that initials on page 4 and on the builder's inclusions were forged. The builder commenced VCAT proceedings to determine which list comprised the contract specifications. After a five-day hearing the Tribunal (Deputy President C. Aird) found for the builder, determining the builder's four-page document to be the contract inclusions, and reserved costs. The builder then applied for costs on an indemnity basis. The Tribunal considered the s109 VCAT Act factors, rejected indemnity costs as not justified in the exceptional sense required by authority, but ordered the owners to pay the builder's costs on a party/party basis assessed on County Court Scale 'D'. The Tribunal excluded from the order the costs and attendance of a late expert called by the builder (Andrew McLeish), finding that his evidence did not assist the Tribunal. The Tribunal also certified counsel fees of $3,300 per day for five hearing days.
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The decision on costs was governed by s109 of the Victorian Civil and Administrative Tribunal Act 1998. Deputy President Aird followed the established two-step approach: (1) the prima facie position is that each party bears its own costs; and (2) the Tribunal may only award costs if it is satisfied that it is fair to do so after considering the matters listed in s109(3). The judge expressly adopted the approach set out in Vero Insurance Ltd v The Gombac Group Pty Ltd in respect of the Tribunal's obligation to be satisfied that an order is fair before making it.
The Tribunal examined each s109(3) factor against the conduct and circumstances of the proceeding:
Conduct disadvantaging another party (s109(3)(a)): The respondents complained of late service of the applicant's witness statements in reply and late filing of written submissions; the Tribunal found no consequential unfairness because the owners' counsel was well prepared and did not seek adjournment. The Tribunal also addressed the appointment and testing of a s94 expert (Mr Storey). Although unusual aspects arose (s94 experts are not commonly cross-examined), the Tribunal considered it appropriate for fairness to allow testing of that evidence given the seriousness of the forgery allegation, and it placed responsibility on the respondents for electing not to commission their own expert when the s94 opinion appeared weak.
Causing an adjournment (s109(3)(a)(iv)) and prolongation (s109(3)(b)): The hearing had been adjourned at the builder's request to obtain further expert material; the Tribunal accepted that obtaining a party's own expert was reasonable and not a procedural abuse. The five-day hearing (allocated initially as one day) was not characterised as unreasonably prolonged; the extensive cross-examination and breadth of issues justified the time.
Relative strengths of the claims (s109(3)(c)): The Tribunal found the owners' case to be weak and recorded credibility concerns about Mr Nguyen. This factor weighed in favour of awarding costs to the successful builder.
Complexity and nature of the proceeding (s109(3)(d)): Despite the trigger being a disagreement over the cost of door handles, the central issue involved serious allegations of forgery and integrity, which justified measured process, experienced counsel and thorough evidence testing.
Taken together, these assessments satisfied the Tribunal it was fair to award costs to the builder on a party/party basis. The Tribunal explicitly considered the request for indemnity costs and declined it, applying the well-known appellate direction that indemnity costs are exceptional. The Tribunal cited the principle (from Pacific Indemnity and Vink) that unsuccessful fraud allegations do not by themselves attract indemnity costs unless made knowing they were false or with reckless indifference. The Tribunal found no such exceptional conduct here.
Finally, the Tribunal excluded from the successful party's recoverable costs the fees and attendance of a late expert called by the applicant (Andrew McLeish). The evidence of that expert was found to be of little or no probative assistance on the central question (whether the initials were forged or which list comprised the contract inclusions), making recovery of those costs unfair.
Before this decision, the legal landscape on costs in VCAT domestic building matters was already framed by s109: the default position is no costs, with flexibility for the Tribunal to depart from that where fairness requires it. Appellate authorities had emphasised that indemnity costs are exceptional.
This decision applies that established framework to a fact pattern involving allegations of forgery in a domestic building dispute. It reaffirms three points:
The Tribunal will order costs where the s109(3) considerations, taken holistically, render it fair to do so, including where a party's case is weak and credibility findings undermine the respondent's position.
Indemnity costs remain reserved for exceptional cases; merely making and failing to prove an allegation of fraud is not enough to justify indemnity costs unless the allegation was made knowing it was false or made recklessly.
Costs of expert evidence are recoverable only if the evidence materially assists the Tribunal; experts whose evidence does not aid resolution may be excluded from recovery even when instructed by the successful party.
The decision therefore follows and applies existing authorities rather than changing the legal test. It provides a practical application of the appellate guidance on indemnity costs to VCAT domestic building disputes.
Passage: "The Tribunal may make an order ... only if satisfied that it is fair to do so, having regard to ... (a) ... (c) the relative strengths ... (d) the nature and complexity ... (e) any other matter the Tribunal considers relevant." (s109 quoted in the Reasons)
Plain-English: The Tribunal starts from the position each side pays its own way. It can order costs only if, after looking at listed factors like poor conduct, how strong each side's case was, how complicated the matter was, and anything else relevant, it considers it fair to do so.
Passage: "I am satisfied this is an appropriate case for the exercise of the tribunal's discretion under s109(2) ... and that it is fair to order the owners to pay the builder's costs ... County Court Scale 'D'."
Plain-English: After weighing the factors in s109, the Tribunal decided it was fair that the owners should pay the builder's legal costs, assessed on the specified scale.
Passage: "I am not persuaded that there is anything so exceptional about this proceeding that would justify an order for indemnity costs."
Plain-English: The Tribunal declined to make the higher indemnity costs order because the case was not unusually bad conduct-wise; unsuccessful allegations of forgery alone did not meet the high threshold for indemnity costs.
Passage: "On the evidence before me I am unable to reach any conclusions about the integrity of the data, and in any event do not consider that it assists me in determining which list of inclusions comprises the contract inclusions."
Plain-English: The Tribunal found the late expert's technical evidence about electronic data was inconclusive and irrelevant to the main question, so the expense for that expert will not be recovered.
Passage: Credibility remarks about Mr Nguyen being "evasive" and not accepting a financial incentive argument.
Plain-English: The Tribunal thought the owner's principal witness gave unsatisfactory answers and did not accept that he might benefit financially from his position; that undermined the owners' case.
This decision will be relevant where:
A party wins a question before VCAT concerning contract formation or interpretation but the opposing party has made serious allegations (for example forgery, fraud or dishonesty) that were unsuccessfully advanced.
There are contested procedural complaints (late witness statements, late submissions) and the successful party seeks costs; the Tribunal will examine whether any delay put the other party at a disadvantage and whether the party complaining sought an adjournment or otherwise mitigated prejudice.
A s94 joint expert was appointed but one party obtains its own expert; the Tribunal will accept that obtaining one's own expert may be reasonable and the failure of the other party to commission its own expert does not itself excuse it from a costs order if that party's case is weak.
A successful party has engaged additional expert evidence late in the hearing which in the Tribunal's view did not assist the central issue; such costs may be excluded from recovery.
Practitioners should note that the critical question is fairness under s109(2) judged against s109(3) factors, not simply whether a party prevailed.
This decision applies and cites established authority rather than establishing a new principle. It relies on the VSC and VSCA authorities emphasising that indemnity costs are exceptional. Subsequent tribunals and courts citing this case would treat it as a VCAT-level application of the s109 framework and appellate guidance; it stands as an example of practical application (including exclusion of an unnecessary expert's costs and certification of counsel fees for hearing days where the allegations were serious). The decision is consistent with the cautious approach to indemnity costs taken in Pacific Indemnity and Vink, and with authorities recognizing the Tribunal's discretion to order costs where conduct and relative strengths warrant it.
Practitioners should expect that later tribunals will continue to treat unsuccessful fraud or forgery allegations as insufficient alone to attract indemnity costs unless the allegations were made in an especially culpable way. The exclusion of unnecessary expert costs is a practical tool tribunals will use to tailor cost orders.
The threshold for "exceptional" conduct justifying indemnity costs is doctrinally clear but factually elastic. This decision reiterates the principle but does not provide bright-line tests as to what degree of recklessness or falsity converts an unsuccessful fraud allegation into exceptional conduct; further appellate clarification could assist.
Allocation of costs relating to joint s94 experts versus party experts: while this decision accepts it is reasonable for a party to obtain its own expert, it raises the question of proportionality where parties share costs of a s94 expert but one party later commissions heavy additional expert evidence. How tribunals should apportion joint expert costs when one party expands expert evidence remains a nuanced fact question.
The decision excludes costs of an expert whose evidence was of "little probative value." The line between an expert that assists and one that does not is fact-sensitive. Greater elaboration about objective criteria for excluding such expert costs would aid practitioners and expert witnesses.
Certification of counsel fees: the Tribunal certified $3,300 per day for senior counsel for five days but refused to certify higher fees for preparation and paperwork, noting these are ordinarily encompassed in assessed scales. The interplay between certification for hearing appearance and recovery of preparation/time fees in VCAT remains a practical negotiation point in costs assessments.
Practical takeaways: litigants should manage expert instructions and procedural timetables carefully, consider promptly whether to obtain their own expert if a s94 opinion appears weak, and appreciate that claiming indemnity costs after alleging forgery is an uphill proposition absent evidence of exceptional culpability.
Costs - section 109 of the Victorian Civil and Administrative Tribunal Act 1998 - whether order for indemnity costs should be made
Charant Developments Pty Ltd v Nguyen & Anor (Domestic Building) [2009] VCAT 2339
The Tribunal may make an order under sub-section (2) only if satisfied that it is fair to do so, having regard to -
(a) whether a party has conducted the proceeding in a way that unnecessarily disadvantaged another party to the proceeding by conduct such as -
(i) failing to comply with an order or direction of the Tribunal without reasonable excuse;
(ii) failing to comply with this Act, the regulations, the rules or an enabling enactment;
(iii) asking for an adjournment as a result of (i) or (ii);
(v) attempting to deceive another party or the Tribunal;
(b) whether a party has been responsible for prolonging unreasonably the time taken to complete the proceeding;
(c) the relative strengths of the claims made by each of the parties, including whether a party has made a claim that has no tenable basis in fact or law;
(e) any other matter the Tribunal considers relevant
Section 109(3)(a)(i) failing to comply with orders of the tribunal
Section 109(3)(a)(iv) - causing an adjournment
Section 109(3)(c) - relative strengths of the parties, including whether the claim has not tenable basis in fact or law
Despite counsel's best endeavours to ask clear and direct questions in cross-examination, Mr Nguyen was evasive in his answers preferring, it seemed, to answer the questions he thought should be asked, not those that were being asked. [50]
Surprisingly, he [Mr Nguyen] did not accept, when it was put to him in cross-examination, that he would obtain a financial advantage if the owners' inclusion sheets were found to be the contract inclusions. This seems to me to be disingenuous. The cost of the cobra door handles is approximately $15,000 more than the cost of those allowed for in the builder's inclusion sheets. [53]
Section 109(3)(d) - complexity and nature of the proceeding
... where an order for costs is made in favour of the successful party in domestic building list proceeding, the costs should ordinarily be assessed on a party/party basis ... Of course there may be occasions when it is appropriate to award costs in favour of the successful client in domestic building proceedings on an indemnity basis. Those occasions would be exceptional ...' [91-92]
This is an unfortunate case where the integrity of the parties has been called into question. This dispute insofar as it relates to the initials on page 4 of the contract might well have been avoided if the builder had used an original bound contract, rather than a photocopy, and provided a similarly bound duplicate to the owners. The builder's record and document system appear haphazard to say the least. It is unfortunate that the builder has not retained copies of the 56 revisions of the list of inclusions, or emails passing between the parties. However, on the evidence before me I cannot be satisfied that the owners' list of inclusions comprise the contract inclusions. For the reasons I have discussed I am not persuaded that the disputed initials are not those of Mr Nguyen. Further I am not satisfied that the owners' list of inclusions was provided to the builder by email on 28 April 2009, prior to the contract signing. I accept Mr Merola's evidence as to what happened at the contract signing. Accordingly I find that the builder's 4 page list of inclusions comprises the contract inclusions.
Towards the end of the hearing the builder sought to lead evidence from Andrew McLeish, Senior Manager, PPB Forensics, about the integrity of the information obtained from the owner's computer or the information on the USB key including the date stamps. The builder contends this material suggests that Mr Nguyen has tampered with the inclusion sheets. On the evidence before me I am unable to reach any conclusions about the integrity of the data, and in any event do not consider that it assists me in determining which list of inclusions comprises the contract inclusions. [42] [emphasis added]
I consider that the use of experienced junior counsel was required to properly and comprehensively put the Applicants' evidence and legal submissions. Therefore, I consider that the appearance fees sought are justified and I will so order. In relation to the hourly fee for paperwork and preparation I consider that these items are specifically covered or encompassed in the items set out in Scale 'D; and as that is the appropriate scale, I consider that there is insufficient justification to order higher fees for these specific items.
[1] Charant Developments Pty Ltd v Nguyen & Anor [2009] VCAT 1553
[2] Respondents' submissions as to costs at [11]
Charant Developments Pty Ltd
Nguyen & Anor
Respondents ordered to pay the applicant's costs of the proceeding on a party/party basis to be assessed on County Court Scale 'D', except costs and attendance of expert Andrew McLeish which are to be borne by the applicant; certification for counsel at $3,300 per day for five days.