10 Mr Chard was conveyed to the Dandenong Hospital; he was still not fully conscious upon his examination at the hospital. The attending doctor noted that Mr Chard's left eye was deviated laterally and there was blood in his mouth and nose, swelling to the eyes, cheeks and both ears, and broken teeth. A scan revealed multiple right-sided facial fractures and a depressed fractured cheekbone which required that two metal plates be inserted. His eye socket had been broken in two places, his jaw muscle was damaged, his left arm was weakened, his teeth were chipped, and he has endured ongoing trauma in the form of severe anxiety, depression, frustration, sleeplessness, pain, scarring, shaking limbs and memory loss.