[2025] FWC 799
General information, not legal advice.
Fair Work Commission
2025-03-20
Original judgment source is linked above.
[2025] FWC 799 [Note: An appeal pursuant to s.604 (C2025/2638) was lodged against this decision.]
s.65B - Application for a dispute about requests for flexible work arrangements
Application to deal with a dispute about the right to request a flexible working arrangement - application of the enterprise agreement - whether reasonable business grounds - orders made
"Dayworkers agree to work 38 hours but be paid for 36 hours, on the basis that Dayworkers work a 4-day week. Accordingly, the parties have agreed that any change to this roster for Dayworkers will require the agreement of the parties or a new replacement Agreement."
Additionally, Paper Australia refer to subclause 18.5 which provides:
"Notwithstanding any other provision of this Agreement, a change to the 38 ordinary hours 4 day per week roster may only be made by agreement between the parties to this Agreement."[18] It is their view that these provisions of the Agreement require a consensus of the parties to vary the roster. As there is no consensus agreement, it cannot on its own, even with agreement of Mr May, grant the flexible working arrangement request."[19]
"(3) The employer may refuse the request only if:
(ii) genuinely tried to reach an agreement with the employee about making changes to the employee's working arrangements to accommodate the circumstances mentioned in subsection (1); and
(b) the employer and the employee have not reached such an agreement; and
(c) the employer has had regard to the consequences of the refusal for the employee; and
Note: An employer's grounds for refusing a request may be taken to be reasonable business grounds, or not to be reasonable business grounds, in certain circumstances: see subsection 65C(5)."
"Reasonable business grounds for refusing requests
(5) Without limiting what are reasonable business grounds for the purposes of paragraph (3)(d) and subsection (4), reasonable business grounds for refusing a request include the following:
(a) that the new working arrangements requested would be too costly for the employer;
(b) that there is no capacity to change the working arrangements of other employees to accommodate the new working arrangements requested;
(c) that it would be impractical to change the working arrangements of other employees, or recruit new employees, to accommodate the new working arrangements requested;
(d) that the new working arrangements requested would be likely to result in a significant loss in efficiency or productivity;
(e) that the new working arrangements requested would be likely to have a significant negative impact on customer service.
Note: The specific circumstances of the employer, including the nature and size of the enterprise carried on by the employer, are relevant to whether the employer has reasonable business grounds for refusing a request for the purposes of paragraph (3)(d) and subsection (4). For example, if the employer has only a small number of employees, there may be no capacity to change the working arrangements of other employees to accommodate the request (see paragraph (5)(b))."
"Part 3 of Schedule 1 to the Bill extends the right to request a change in working arrangements to a broader category of persons, including to employees with caring responsibilities, parents with children that are school age or younger, employees with a disability, those who are mature age, as well as to employees who are experiencing violence from a family member or are providing care and support to a member of their immediate family or a member of their household as a result of family violence.
Extending the right to request a change in working conditions to this additional range of employees recognises the interests of these particular groups and further enhances the assistance provided to them.
These amendments reinforce existing protections against discrimination contained in the FW Act.[41]
"The National Employment Standards are minimum standards that apply to the employment of national system employees. Part 2-1 (which deals with the core provisions for this Chapter) contains the obligation for employers to comply with the National Employment Standards (see s.44).
The National Employment Standards also underpin what can be included in modern awards and enterprise agreements. Part 2-1 provides that the National Employment Standards cannot be excluded by modern awards or enterprise agreements (see s.55 and 56))."
"The National Employment Standards (NES) applies at all times to employees covered under this Agreement. Where there is an inconsistency between this Agreement and the NES, the more beneficial term to the employee will apply to the extent of the inconsistency. Where the NES is varied to provide a benefit higher than that contained in the Agreement, the NES will apply to the extent of the inconsistency."
[1] Exhibit A1, witness statement of Anthony May dated 13 November 2024 at [8] and attachments (Exhibit A1).
[2] Email sent on 25 July 2024 titled 'Maintenance dayworker update' - attachment AM-1 of Exhibit A1.
[4] Clause 2.1 of the Agreement incorporates the Pulp and Paper Industry (Maintenance and Services) Award 2003 as it stood on 1 March 2006.
[5] Australian Manufacturing Workers' Union (AMWU).
[6] Applicant's outline of submissions [17] - [18].
[7] See Ridings v Fedex Express Australia Pty Ltd T/A Fedex [2024] FWC 1845 at [65] and Fyfe v Ambulance Victoria [2023] FWC 49 at [88].
[9] See s.3(d) Fair Work Act 2009 and Explanatory Memorandum, Fair Work Bill 2008 at [11].
[10] Applicant's outline of submissions[24] - [26] and Applicant's reply submissions [2] - [6].
[11] Applicant's reply submissions [3].
[13] Exhibit A2, witness statement of Anthony May dated 16 December 2024 and attachments (Exhibit A2).
[14] Applicant's reply submissions [13] and attachment AM-4.
[15] Exhibit A2 [2] - [5]; and Exhibit A3, witness statement of Anthony May dated 19 December 2024 (Exhibit A3).
[16] Respondent's submissions [5] - [8].
[17] The Agreement at clause 2.1 incorporates the Pulp and Paper Industry (Maintenance and Services) Award 2003 as it stood on 1 March 2006.
[18] Respondent's submissions [11] - [12].
[20] Exhibit R1 witness statement of Rod Beales, General Manager - Workplace Relations [6]-[10] and attachments (Exhibit R1).
[22] See Shop, Distributive and Allied Employees' Association v Target Australia Pty Ltd [2021] FCA 1038.
[23] Respondent's submissions [22] - [25].
[24] Respondent's submissions [56]; Exhibit R1 [22], Attachment RB-7 and RB-8 -further letter of 30 August 2024.
[25] Fair Work Act 2009 (Cth) s 55(1).
[31] Ibid s 65(1A)(a).
[32] See Quirke v BSR Australia Ltd [2023] FWCFB 209 [23] and Explanatory Memorandum, Fair Work Amendment Bill 2013 (Cth).
[33] Fair Work Act 2009 (Cth) s 65(2).
[34] Ibid s 65(3)(a) and (b).
[35] Jurisdictional matters referenced in Quirke v BSR Australia Ltd [2023] FWCFB 209 [21] - [25].
[36] Fair Work Act 2009 (Cth) s 55(1).
[39] Quirke v BSR Australia Ltd [2023] FWCFB 209.
[40] Explanatory Memorandum, Fair Work Amendment Bill 2013 (Cth).
[43] Ibid s 65C(2A)(a).
[44] Ibid s 65C(2A)(b).
[45] Explanatory Memorandum, Fair Work Amendment Bill 2013 (Cth) at 639.
[46] Fair Work Act 2009 (Cth) s 55(4).
[48] Ibid s 65C(b)(ii) and 65C(5)(b).
Printed by authority of the Commonwealth Government Printer
Anthony May
Paper Australia Pty Ltd [2025] FWC 799