103 Following preparation of the product range plan, the Buying Director, Mr Waters, allocated commodity groups to each Buying Manager. Mr Joyce was not allocated the group which included chips and snacks: another Buying Manager, Ms Michelle Turner, was. But Mr Joyce was responsible for assisting other Buying Managers with product sourcing and additional training, and so he was aware of the general issues which arose in connection with most commodity groups in addition to his own. Moreover, from time to time Ms Turner would seek Mr Joyce's advice and assistance concerning buying issues.
104 Each Buying Manager was authorised to brief Interface Advertising Pty Ltd ("Interface") on the "design and positioning requirements for each product with[in] his or her commodity group". Interface was responsible for "selecting, negotiating with, and retaining appropriate firms with design experience for the development of packaging for each of [Aldi's] products". Aldi had no direct contact with the chosen design firm. Aldi's Buying Manager would deal with either Ms O'Regan or Mr Simon Burrett at Interface.
105 Aldi also followed a practice of requesting Mr Helmut Albert Eichberger, a registered patent and trade marks attorney and partner of Cullen & Co, to advise it in relation to trade mark issues at the "concept stage" of the development of a new product.
106 According to Ms O'Regan's affidavit, Interface commenced operations in about January 2000. At the time of the hearing Ms O'Regan was the "Business Director" of Interface. She reported to Mr Burrett, the General Manager of Interface, until 15 June 2001 when he resigned. As will appear below, Ms O'Regan dealt with Aldi's Buying Manager, Ms Turner, in connection with the "CHEEZY TWISTS" product and packaging.
107 Mr Joyce's evidence was that Ms Turner left Aldi at the end of 2000 and that Mr Waters did so in early 2001 (there was other (secondary hearsay) evidence that he had resigned earlier on 2 September 2000). Mr Joyce told his Honour he had last spoken to Ms Turner and Mr Waters the day before she or he resigned; that he did not know where Ms Turner was living or working; and that Mr Waters lived somewhere in Queensland but that he (Mr Joyce) did not know his address or whether Aldi had an address for him. Ms O'Regan's affidavit testimony was that Ms Turner left Aldi in about December 2000 but that she (Ms O'Regan) ceased dealing with her at about the beginning of October 2000, from which time she dealt with Ms Kate Hall who had taken over Ms Turner's position as the Buying Manager responsible for,inter alia,chips and snacks.
108 As will appear below, Aldi chose the name "CHEEZY TWISTS" in about June or July 2000, that is to say, when Ms Turner was the relevant Buying Manager and was reporting to Mr Waters as Buying Director.
109 Against the above background, I now proceed to consider the evidence of the process by which the name "CHEEZY TWISTS" was chosen.
110 In early March 2000, Aldi, through Ms Turner, gave Interface a "Design Brief" for "Cheese & Bacon Balls (bag)" and "Cheese Rings (bag)", but not, at that stage, "Cheese Twists". An extruded product known as "twists" was to be confirmed. Ms O'Regan consulted a design agency chosen by her for the purpose, Brave Communications Pty Ltd ("Brave"). On 10 March 2000 she went to Brave's office and briefed Ms Kate Davidson, Brave's Account Manager.
111 On 17 March 2000 Ms O'Regan went to Brave's office to review the initial concepts. Ms Davidson gave her three packaging design concepts for each of the "Cheese Rings" and "Cheese Balls" products. They stated "CHEESE RINGS" and "CHEESE BALLS" in large distinctive letters in a prominent position on the packet with further descriptive words below, such as "tasty cheese snacks" and "the cheesyest the snackiest".
112 On 19 March 2000 Ms O'Regan went to Aldi's office and left Brave's six concept designs with Ms Turner to review.
113 On 23 March 2000 Aldi gave Interface a revised Design Brief which introduced an additional product, namely "Cheese Twists (125gm bag)". In respect of all products referred to in the Brief, Aldi instructed Interface that the "target competitor" was "Brand Leader - although look at private label". In respect of the Cheese Twists, it identified the "Brand Leader" as "TWISTIES".
114 On 31 March 2000 Ms O'Regan attended upon Ms Turner who gave her "feedback" on the design concepts for Cheese Balls and Cheese Rings. Although Ms O'Regan made notes of the comments for the benefit of Brave, she was unable to find those notes.
115 On 4 April 2000 Ms O'Regan relayed Ms Turner's comments to Brave and gave Brave a "Packaging Brief Guide" in respect of a "Cheese Twists" product, asking that Brave "give some thought to a better name". The Packaging Brief Guide identified the target user as "young teens for parties and occasions such as picnics, parties and the movies". It identified the "personality" of the desired packaging as "wacky & twisted" and as "a real fun product - lively". The Guide told Brave "No kidding anyone that it's healthy so personality is to be quite strong". According to her affidavit, Ms O'Regan gave Brave an oral instruction that the Cheese Twists were to be "more of a male product for young teenagers", to be "cool" and to "fit with their lifestyle".
116 On 11 April 2000 Aldi wrote to "C & M Snack Foods" (a trading name of Chips & Mixes Pty Ltd), a potential manufacturer of the product. In March 2001 C & M Snack Foods changed its name to "The Real McCoy Snack Food Co Pty Ltd" (for convenience, I will refer to it as "C & M Real McCoy"). Aldi advised it that Aldi had conducted a "blind sampling session" on 6 April 2000 comparing C & M Real McCoy's "submissions with national brands, private labels, generic products and other submissions". The list of lines "blind sampled" included "Cheese Twists". Aldi set out the results of the blind sampling session relating to C & M Real McCoy's submissions. Those relating to Cheese Twists were as follows:
"● rated very poorly in taste.
· very hard texture when eating.
· colour was very light compared to market leader but twisted shapes closest to market leader.
· Please resubmit samples based on matching market leader quality in taste & appearance." (my emphasis)
Of course, these observations related to the product itself, not the packaging.