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Workers Compensation Regulation 2002
38When must conciliation be held?
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38 When must conciliation be held?
(1) A conciliation about a matter in issue arising from a worker’s claim
for compensation must be held before arbitration of the matter only
if—
(a) the worker and the worker’s employer agree to participate in the
conciliation; and
(b) a conciliator is available.
(2) This section does not apply if the matter in issue is an insurer’s
rejection of a worker’s claim for compensation.