194Directions to insurers with respect to claims procedures

#### 194 Directions to insurers with respect to claims procedures 194 Directions to insurers with respect to claims procedures > > (1) The Authority may give insurers (or any particular insurer or class of insurers) directions for or with respect to requiring the adoption and use by them of specified processes, procedures, strategies, policies and methods in the handling and administration of claims for compensation or work injury damages, either generally or in respect of a specified class or classes of cases. > > > (2) It is a condition of an insurer’s licence under this Act that the insurer must comply with a direction under this section. > > **s 194:** Rep 1994 No 10, Sch 4 (13). Ins 2003 No 81, Sch 2 \[46\].