6. Maintain and review

Risk management process. A continual cycle of identify hazards, assess the risk, control the risk and review control measures with consultation throughout. Note, for known risks and controls the assess risks step can be bypassed. The fourth stage, review control measures, is highlighted in red.The last step of the risk management process is to maintain control measures and review their effectiveness to ensure they are working as planned.

As the PCBU you must review and modify or replace a control measure if it is not working effectively.

Reviewing control measures should be done regularly and must be done:

\- when the control measure is not eliminating or minimising the risks so far as is reasonably practicable
\- before a change at the workplace that is likely to give rise to a new or different health and safety risk that the control measure may not effectively control
\- if a new hazard or risk is identified
\- if the results of consultation indicate a review is necessary, or
\- if a HSR requests a review because they reasonably believe one of the above has occurred and it has not already been adequately reviewed.

Reports and complaints (including informal complaints) from workers may identify new sexual or gender-based harassment risks or risks that have not been controlled so far as is reasonably practicable. This should trigger a review of whether your existing control measures are effective, if your response procedures worked the way they were supposed to and whether new risks have been identified that also need to be managed.

Common review methods include inspecting the workplace, consultation, and analysing reports. You can use the same methods as in the initial hazard identification step to check control measures. You must also consult your workers and their HSRs.

The person reviewing your control measures should have the authority and resources to conduct the review thoroughly and be empowered to recommend changes where necessary. Questions to consider may include:

\- Are control measures working effectively, without creating new or increased risks?
\- Have workers reported feeling uncomfortable with other workers, customers, patients, students or clients?
\- Have all sexual and gender-based harassment risks been identified?
\- Have risks changed or are they different from what you previously assessed?
\- Are workers actively involved in the risk management process?
\- Are workers openly raising health and safety concerns and reporting problems promptly?
\- Has instruction and training been provided to all relevant workers?
\- Are there any upcoming changes that are likely to result in a worker being exposed to risks of sexual or gender-based harassment?
\- Are new control measures available that might better control the risks?
\- Have risks been eliminated or minimised as far as is reasonably practicable?