24Consideration and investigation of complaints

24 Consideration and investigation of complaints

24 Consideration and investigation of complaints

(1) The regulator is to ensure that if a complaint is made to the regulator or a government official by a safety and health representative concerning the health and safety of workers at a coal mine—

(a) the complaint is considered and, if the regulator considers it necessary, investigated, and

(b) the results of that consideration and any investigation are reported back to the safety and health representative.

(2) Nothing in this section prevents a safety and health representative from raising matters directly with the mine operator of a mine.