24Consideration and investigation of complaints

#### 24 Consideration and investigation of complaints 24 Consideration and investigation of complaints > > (1) The regulator is to ensure that if a complaint is made to the regulator or a government official by a safety and health representative concerning the health and safety of workers at a coal mine— > > > > > (a) the complaint is considered and, if the regulator considers it necessary, investigated, and > > > > > (b) the results of that consideration and any investigation are reported back to the safety and health representative. > > > (2) Nothing in this section prevents a safety and health representative from raising matters directly with the mine operator of a mine.