Work Health and Safety (Managing Psychosocial Hazards at Work) Code of Practice 2024
Other persons in the workplaceOther persons in the workplace
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Other persons in the workplace
Other persons at the workplace, like visitors, must take reasonable care for their own psychological and physical health and safety and must take reasonable care not to adversely affect other people’s health and safety. They must comply, so far as they are reasonably able, with reasonable instructions given by the PCBU to allow them to comply with the WHS Act and WHS Regulations.
For example, a customer in a customer service centre must not behave violently, nor abuse or harass staff. Other persons may be persons such as visitors, delivery people, customers, clients, patients and their families.
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