Work Health and Safety (Managing Psychosocial Hazards at Work) Code of Practice 2024
Nature of investigationNature of investigation
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Nature of investigation
The nature of your investigation should be proportional to the risks and suit the circumstances. When deciding the nature of an investigation consider the:
\- level of risks involved
\- complexity of the situation, and
\- number of workers involved or affected.
A formal investigation may not always be the most effective option. For example, the best response to a single low-level incident may be immediate informal discussions with the workers involved and changes to the relevant control measures. The earlier problems can be identified and addressed, the less likely a formal and complex investigation will be required.
Small businesses may require assistance if a matter is complex or high risk. You can seek advice from the WHS regulator, your industry body or a WHS expert.