Work Health and Safety (Managing Psychosocial Hazards at Work) Code of Practice 2024
Lack of role clarityLack of role clarity
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Lack of role clarity
Note: Some of these examples of hazards may not create psychosocial risks on their own but may do so if combined with other hazards. Some hazards may only create risks on their own when severe. Consider all hazards present and the circumstances to determine what is reasonably practicable to manage the risks.
Lack of role clarity may include:
\- unclear, inconsistent, or frequently changing jobs or role responsibilities
\- overlap in responsibilities between workers (e.g. workers are given the same task and are not clear who is responsible for what)
\- conflicting, uncertain, or frequently changing expectations and work standards (e.g. workers are given conflicting deadlines or instructions)
\- conflicting, unclear or changing reporting lines
\- missing or incomplete task information
\- a lack of clarity about work priorities (e.g. which tasks or stakeholder relationships are most important).