Appendix A – Job characteristics, design and management

This appendix provides examples of control measures for psychosocial hazards related to job characteristics, design and management, and the working environment and equipment including:

\- high or low job demands
\- fatigue
\- low job control
\- job insecurity
\- poor support
\- traumatic events or material
\- remote or isolated work
\- intrusive surveillance
\- lack of role clarity
\- poor organisational change management
\- inadequate recognition
\- poor organisational justice, and
\- poor environmental conditions.

However, it is not an exhaustive list and you should use the process outlined in this Code to ensure you identify all hazards in your workplace and assess and control the associated risks.

A single or irregular exposure to these hazards may not create psychosocial risks, or the risks may be very low. However, if workers’ exposure to a hazard (or a combination of these hazards) is frequent, prolonged or severe it can cause psychological and physical harm.

The controls provided are examples. You must consider what is reasonably practicable to eliminate or minimise the risks in your workplace.