114Licensees not liable in certain circumstances

114 Licensees not liable in certain circumstances (1) A licensee, or an officer or employee of the licensee, is not liable for damages or any penalty arising out of a partial or total failure to supply water and sewerage services to a customer unless the failure is due to an act or omission done or made by the licensee or the officer or employee in bad faith or through negligence.

Water Supply and Sewerage Services Act 2000 59 (2) A licensee may enter into an agreement with a person varying or excluding the operation of this section and this section, to the extent of the agreement, does not apply.