Part 15 Dictionary

Part 15 Dictionary

clause 5

24-hour faults line means a 24-hour phone number for reporting faults to the operator, finding out information about faults in the scheme and seeking emergency assistance from the operator.

critical health needs, in relation to you or a person who lives at your property, means a person who needs a continuous drinking water service to operate a life support machine or for other critical health needs.

operator means a registered operator.

overdue amount has the same meaning as in clause 36.

property includes premises and land.

retailer means a registered retailer.

scheme means the water industry infrastructure operated by the operator.

scheme infrastructure—see clause 6.

services means the water or sewerage services provided by the scheme to your property by the operator.

standard contract charges means the charges you must pay for water or sewerage services provided to your property under this contract.

the Act means the Water Industry Competition Act 2006.

the regulation means the Water Industry Competition (General) Regulation 2024.

your plumbing—see clause 7.