Water and Sewerage Industry (Pricing and Related Matters) Regulations 2021
8Service introduction charges policy
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8 Service introduction charges policy
(1) A price determination may require a price and service plan for a regulated entity to include a policy in respect of service introduction charges (a service introduction charges policy) that complies with these regulations.
(2) A regulated entity’s service introduction charges policy is to specify how service introduction charges are to be determined by the entity.
(3) A regulated entity’s service introduction charges policy is to permit an owner of a property to which a service introduction charge relates to pay the charge –
(a) over a period of not less than 12 months; or
(b) at the owner’s request, over a period of less than 12 months.
(4) A regulated entity’s service introduction charges policy is to require the entity to provide to a person, before a service introduction charge is imposed on the person, an estimate of the amount of that charge that may be imposed on the person.
(5) A regulated entity’s service introduction charges policy is to require the entity to provide, to a person on whom a service introduction charge is imposed, information as to how the amount of the charge has been determined by the regulated entity.