TASIn ForceRegulation
Water and Sewerage Industry (Customer Service Standards) Regulations 2019
5Customer charter to comply with relevant legislation
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5 Customer charter to comply with relevant legislation
A customer charter must comply with –
(a) the Act, these regulations and any other relevant Act; and
(b) any guidelines issued by the Regulator under the Act; and
(c) the customer service code relating to the regulated entity.