TASIn ForceRegulation
Water and Sewerage Industry (Customer Service Standards) Regulations 2019
24Customer service code to specify interest and fees payable on overdue accounts
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24 Customer service code to specify interest and fees payable on overdue accounts
A customer service code may specify –
(a) the circumstances in which a fee, or interest, or both, may be imposed or charged by a regulated entity for a failure to pay a debt due and payable to the regulated entity; and
(b) the amount of that fee or interest.