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Section 12 - Water and Sewerage Industry (Customer Service Standards) Regulations 2019 - Customer service code to specify provision to be made for special needs customers | Zoe

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Home/Legislation/Water and Sewerage Industry (Customer Service Standards) Regulations 2019/12

TASIn ForceRegulation

Water and Sewerage Industry (Customer Service Standards) Regulations 2019

12

Customer service code to specify provision to be made for special needs customers

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Turn the raw legal text into a practical explanation grounded in Water and Sewerage Industry (Customer Service Standards) Regulations 2019.

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12 Customer service code to specify provision to be made for special needs customers

A customer service code must specify how a regulated entity is to make special provision for special needs customers to continue to have regulated services provided to them despite planned interruptions and unplanned interruptions.

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