(1) An accredited person must ensure that a framework is in place to deal with consumer complaints concerning the conduct of—
(a) the accredited person; and
(b) any scheme participants carrying out a regulated action for or on behalf of the accredited person; and
(c) any other person carrying out a regulated action in relation to a prescribed activity for which the accredited person will be creating a certificate.
(2) The framework must cover consumer complaints concerning the conduct of the accredited person and scheme participants in any of the following—
(a) the carrying out of a regulated action;
(b) the scheduling of the prescribed activity;
(c) the creation of certificates for the prescribed activity.
(3) The framework must include—
(a) an accessible internal dispute resolution process to deal with consumer complaints, including provision for a complaint to be brought on behalf of a consumer; and
(b) the provision to consumers of information about the internal dispute resolution process; and
(c) the provision to consumers of the following information if the internal dispute resolution process does not resolve the complaint—
(iii) information about any external dispute resolution processes that may be available to them; and
(d) if a complaint does not relate to a matter covered by the framework, the provision to consumers of—
(i) information about the appropriate person or body to handle the complaint; and
(ii) assistance to contact that person or body, and cooperation with that person or body to resolve the complaint, if possible.
29 Handling of complaints under dispute resolution framework
An accredited person must ensure that consumer complaints under the internal dispute resolution process are handled in a timely and fair manner, including by ensuring that—
(a) a complaint is acknowledged within 5 business days after it is received; and
(b) all reasonable steps are taken to complete the internal dispute resolution process within 20 business days after the date on which the complaint is received.
Part Part 7 - Victorian Energy Efficiency Target Regulations 2018 - Dispute resolution framework | Zoe
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Endnotes
1 General information
See www.legislation.vic.gov.au for Victorian Bills, Acts and current Versions of legislation and up-to-date legislative information.
The Victorian Energy Efficiency Target Regulations 2018, S.R. No. 145/2018 were made on 2 October 2018 by the Lieutenant-Governor as the Governor's deputy, with the advice of the Executive Council, under section 75 of the Victorian Energy Efficiency Target Act 2007, No. 70/2007 and came into operation as follows:
Regulations 1–10(3)(b) and (4), 11–16(3), 17–24, 26–49, Schedule 1, Parts 1–36 of Schedule 2, clauses 1–36 of Schedule 3, Schedules 4, 5 on 10 December 2018: regulation 3(1); regulations 10(3)(c) and (5), 16(4), 25, Parts 37–42 of Schedule 2, clauses 37–42 of Schedule 3 on 1 March 2019: regulation 3(2).
The Victorian Energy Efficiency Target Regulations 2018 will sunset 10 years after the day of making on 2 October 2028 (see section 5 of the Subordinate Legislation Act 1994).
INTERPRETATION OF LEGISLATION ACT 1984 (ILA)
Style changes
Section 54A of the ILA authorises the making of the style changes set out in Schedule 1 to that Act.
References to ILA s. 39B
Sidenotes which cite ILA s. 39B refer to section 39B of the ILA which provides that where an undivided regulation, rule or clause of a Schedule is amended by the insertion of one or more subregulations, subrules or subclauses the original regulation, rule or clause becomes subregulation, subrule or subclause (1) and is amended by the insertion of the expression "(1)" at the beginning of the original regulation, rule or clause.
Interpretation
As from 1 January 2001, amendments to section 36 of the ILA have the following effects:
• Headings
All headings included in a Statutory Rule which is made on or after
1 January 2001 form part of that Statutory Rule. Any heading inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, forms part of that Statutory Rule.
This includes headings to Parts, Divisions or Subdivisions in a Schedule; Orders; Parts into which an Order is divided; clauses; regulations; rules; items; tables; columns; examples; diagrams; notes or forms.
See section 36(1A)(2A)(2B).
• Examples, diagrams or notes
All examples, diagrams or notes included in a Statutory Rule which is made on or after 1 January 2001 form part of that Statutory Rule. Any examples, diagrams or notes inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, form part of that Statutory Rule. See section 36(3A).
• Punctuation
All punctuation included in a Statutory Rule which is made on or after
1 January 2001 forms part of that Statutory Rule. Any punctuation inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, forms part of that Statutory Rule.
See section 36(3B).
• Provision numbers
All provision numbers included in a Statutory Rule form part of that Statutory Rule, whether inserted in the Statutory Rule before, on or after
1 January 2001. Provision numbers include regulation numbers, rule numbers, subregulation numbers, subrule numbers, paragraphs and subparagraphs. See section 36(3C).
• Location of "legislative items"
A "legislative item" is a penalty, an example or a note. As from 13 October 2004, a legislative item relating to a provision of a Statutory Rule is taken to be at the foot of that provision even if it is preceded or followed by another legislative item that relates to that provision. For example, if a penalty at the foot of a provision is followed by a note, both of these legislative items will be regarded as being at the foot of that provision. See section 36B.
• Other material
Any explanatory memorandum, table of provisions, endnotes, index and other material printed after the Endnotes does not form part of a Statutory Rule. See section 36(3)(3D)(3E).
2 Table of Amendments
This publication incorporates amendments made to the Victorian Energy Efficiency Target Regulations 2018 by statutory rules, subordinate instruments and Acts.
Victorian Energy Efficiency Target Regulations 2018, S.R. No. 145/2018
| Date of Making: | 2.10.18 |
| Date of Commencement: | Reg. 13(8) on 10.12.18: reg. 3(1) |
| Note: | Reg. 13(8) provided that reg. 13 expired on 10.12.20 |
| Date of Making: | 7.12.21 |
| Date of Commencement: | 7.12.21 |
Victorian Energy Efficiency Target Amendment (Commercial and Industrial Air Source Heat Pump Water Heater) Regulations 2021, S.R. No. 171/2021
| Date of Making: | 21.12.21 |
| Date of Commencement: | 21.12.21 |
Victorian Energy Efficiency Target Amendment (Code of Conduct) Regulations 2022, S.R. No. 37/2022
| Date of Making: | 31.5.22 |
| Date of Commencement: | 1.7.22: reg. 3 |
Victorian Energy Efficiency Target Amendment (Revocation of Incandescent Lighting Provisions) Regulations 2022, S.R. No. 93/2022
| Date of Making: | 27.9.22 |
| Date of Commencement: | Reg. 5 on 27.9.22: reg. 3(1); regs 6–12 on 1.2.23: reg. 3(2) |
Victorian Energy Efficiency Target Amendment (Electrification and Home Energy Rating Assessment) Regulations 2023, S.R. No. 25/2023
| Date of Making: | 18.4.23 |
| Date of Commencement: | Regs 5–32, 44, 45 on 31.5.23: reg. 3(1); regs 33–43 on 30.6.23: reg. 3(2) |
Victorian Energy Efficiency Target Amendment (Code of Conduct) Regulations 2023, S.R. No. 60/2023
| Date of Making: | 27.6.23 |
| Date of Commencement: | 1.7.23: reg. 3 |
Victorian Energy Efficiency Target Amendment (Prohibition on Telemarketing and Door-to-door Sales) Regulations 2024, S.R. No. 26/2024
| Date of Making: | 23.4.24 |
| Date of Commencement: | Regs 5, 7, 8 on 1.5.24: reg. 3(1); regs 6, 9 on 1.8.24: reg. 3(2) |
Victorian Energy Efficiency Target Amendment (Induction Cooktops and Co‑payments) Regulations 2024, S.R. No. 109/2024
| Date of Making: | 15.10.24 |
| Date of Commencement: | 15.10.24 |
Victorian Energy Efficiency Target Amendment (Targets and Shortfall Penalty Rates) Regulations 2025, S.R. No. 27/2025
| Date of Making: | 20.5.25 |
| Date of Commencement: | 20.5.25 |
Victorian Energy Efficiency Target Amendment (Commercial and Industrial Solar, High Efficiency Motors and Other Matters) Regulations 2025, S.R. No. 91/2025
| Date of Making: | 23.9.25 |
| Date of Commencement: | 29.9.25: reg. 3 |
Reg. 4(1): S.R. No. 158/2008. Reprint No. 2 as at 12 May 2016. Reprinted to S.R. No. 16/2016. Subsequently amended by S.R. Nos 147/2016, 46/2017, 52/2017 and 71/2017. ↑
Reg. Sch. 2 cl. 27(1): S.R. No. 136/2008. Reprint No. 1 as at
4 April 2013. Reprinted to S.R. 113/2012. Subsequently amended by S.R. Nos 113/2012, 81/2013, 60/2014, 157/2015 and 31/2016.
——
The following table of applied, adopted or incorporated matter was included in S.R. No. 145/2018 in accordance with the requirements of regulation 5 of the Subordinate Legislation Regulations 2014.
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 5<br>(Definition of ***economizer***) | AS 1228:2016<br>Pressure Equipment—Boilers published by Standards Australia on 18 May 2016 | Definition of economizer |
| Regulation 5<br>(Definition of ***extra‑low voltage lighting converter***) | AS/NZS 4879.1:2008 (R2017)<br>Performance of transformers and electronic step-down convertors for ELV lamps Part 1: Test method—Energy performance published by Standards Australia on 30 June 2008 | Definition of extra-low voltage lighting converter |
| Regulation 5<br>(Definition of ***gas/air ratio control***) | AS 3814:2015<br>Industrial and commercial gas-fired appliances published by Standards Australia on 18 February 2015 | Definition of gas/air ratio control |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 5<br>(Definition of ***gas‑fired burner***) | AS 3814:2015<br>Industrial and commercial gas-fired appliances published by Standards Australia on 18 February 2015 | Definition of burner |
| Regulation 5<br>(Definition of ***gas‑fired hot water boiler***)<br>(Definition of ***gas‑fired steam boiler***)<br>(Definition of ***gas-fired water heater***) | AS 3814:2015<br>Industrial and commercial gas-fired appliances published by Standards Australia on 18 February 2015 | Definition of boiler with burners<br>Definition of hot water boiler<br>Definition of burner<br>Definition of steam boiler<br>Definition of water heater |
| Regulation 5<br>(Definition of ***nominal gas consumption***) | AS 3814:2015<br>Industrial and commercial gas-fired appliances published by Standards Australia on 18 February 2015 | Definition of nominal gas consumption |
| Regulation 5<br>(Definition of ***gas‑fired water heater***) | AS 4552:2005 (superseded)<br>Gas fired water heaters for hot water supply and/or central heating published by Standards Australia on 8 December 2005 | Definition of storage water heater<br>Definition of instantaneous water heater |
| Regulation 5<br>(Definition of ***gas‑fired water heater***) | AS/NZS 5263.1.2<br>Gas appliances—Part 1.2: Gas fired water heaters for hot water supply and/or central heating published by Standards Australia on 11 February 2016 | Definition of gas-fired water heater |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 5<br>(Definition of ***glazing***) | The Building Code of Australia comprising—<br>(a) Volume One of the National Construction Code 2016 including any variations or additions in the Appendix Victoria set out in the Appendices to that Volume; and<br>(b) Volume Two of the National Construction Code 2016 including any Victoria additions set out in Appendix A of that Volume | Meaning of ***Glazing*** as defined in Part 1.1.1 of Volume Two |
| Regulation 5<br>(Definition of ***controlled heating or cooling product***)<br>(Definition of ***residential premises***) | The Building Code of Australia comprising—<br>(a) Volume One of the National Construction Code 2016 including any variations or additions in the Appendix Victoria set out in the Appendices to that Volume; and<br>(b) Volume Two of the National Construction Code 2016 including any Victoria additions set out in Appendix A of that Volume | Part A3 of Volume One |
| Regulation 5<br>(Definition of ***supply voltage***) | AS 60038–2012<br>Standard voltages published by Standards Australia on 24 December 2012 | Definition of supply voltage |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 5<br>Definition of ***three‑phase induction motor*** | Greenhouse and Energy Minimum Standards (Three Phase Cage Induction Motors) Determination 2012 made by the Parliamentary Secretary for Climate Change and Energy Efficiency on 25 October 2012 | The whole |
| Regulation 10 | The Building Code of Australia comprising—<br>(a) Volume One of the National Construction Code 2016 including any variations or additions in the Appendix Victoria set out in the Appendices to that Volume; and<br>(b) Volume Two of the National Construction Code 2016 including any Victoria additions set out in Appendix A of that Volume | Part A3 of Volume One |
| Regulation 16 | National Electricity Market Load Tables for Unmetered Connection Points version 1.96 published by the Australia Energy Market Operator on 23 August 2018 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 18 | AS/NZS 1158 Lighting for roads and public spaces series comprising—<br>(a) AS/NZS 1158.0:2005 Lighting for roads and public spaces—Part 0: Introduction published by Standards Australia on 7 September 2005<br>(b) AS/NZS 1158.1.1:2005 Lighting for roads and public spaces—Vehicular traffic (Category V) lighting—Part 1.1: Performance and design requirements published by Standards Australia on 7 September 2005, incorporating amendment No. 1 (February 2009), No. 2 (June 2013) and No. 3 (October 2015)<br>(c) AS/NZS 1158.1.2:2010 Lighting for roads and public spaces—Vehicular traffic (category V) lighting—Part 1.2: Guide to design, installation, operation and maintenance published by Standards Australia on 10 June 2010 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (d) AS/NZS 1158.2:2005 Lighting for roads and public spaces—Part 2: Computer procedures for the calculation of light technical parameters for Category V and Category P lighting published by Standards Australia on 7 September 2005, incorporating Amendment No. 1 (August 2008)<br>(e) AS/NZS 1158.3.1:2005 Lighting for roads and public spaces—Pedestrian area (Category P) lighting—Part 3.1: Performance and design requirements published by Standards Australia on 7 September 2005, incorporating Amendment No. 1 (November 2008), No. 2 (May 2010), No. 3 (June 2013) and No. 4 (October 2015)<br>(f) AS/NZS 1158.4:2015 Lighting for roads and public spaces—Part 4: Lighting of pedestrian crossings published by Standards Australia on 6 May 2015 | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (g) AS/NZS 1158.5:2014 Lighting for roads and public spaces—Part 5: Tunnels and underpasses published by Standards Australia on 14 November 2014<br>(h) SA/SNZTS 1158:6:2015 Lighting for roads and public spaces—Part 6: Luminaires—Performance published by Standards Australia on 14 October 2015 | |
| Regulation 19 | AS/NZS 1680 series<br>Interior and workplace lighting published by Standards Australia comprising—<br>(a) AS/NZS 1680.0:2009 Interior lighting—Part 0: Safe movement published by Standards Australia on 15 December 2009<br>(b) AS/NZS 1680.1:2006 Interior and workplace lighting—Part 1: General principles and recommendations published by Standards Australia on 21 February 2006 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (c) AS/NZS 1680.2.1:2008 Interior and workplace lighting—Part 2.1: Specific applications—Circulation spaces and other general areas published by Standards Australia on 6 June 2008<br>(d) AS/NZS 1680.2.2:2008 Interior and workplace lighting—Part 2.2: Specific applications—Office and screen-based tasks published by Standards Australia on 6 June 2008<br>(e) AS/NZS 1680.2.3:2008 Interior and workplace lighting—Part 2.3: Specific applications—Educational and training facilities published by Standards Australia on 6 June 2008<br>(f) AS/NZS 1680.2.4:2017 Interior and workplace lighting—Part 2.4: Industrial tasks and processes published by Standards Australia on 30 June 2017<br>(g) AS/NZS 1680.2.5:2018 Interior and workplace lighting—Part 2.5: Hospital and medical tasks published by Standards Australia on 14 May 2018 | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (h) AS/NZS 1680.3:2017 Interior and workplace lighting—Part 3: Measurement, calculation and presentation of photometric data published by Standards Australia on 30 June 2017<br>(i) AS/NZS 1680.4:2017 Interior and workplace lighting—Part 4: Maintenance of electric lighting systems published by Standards Australia on 30 June 2017 | |
| Regulation 20 | AS/NZS 1680 series<br>Interior and workplace lighting published by Standards Australia comprising—<br>(a) AS/NZS 1680.0:2009 Interior lighting—Part 0: Safe movement published by Standards Australia on 15 December 2009<br>(b) AS/NZS 1680.1:2006 Interior and workplace lighting—Part 1: General principles and recommendations published by Standards Australia on 21 February 2006 | The whole |
| | | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (c) AS/NZS 1680.2.1:2008 Interior and workplace lighting—Part 2.1: Specific applications—Circulation spaces and other general areas published by Standards Australia on 6 June 2008<br>(d) AS/NZS 1680.2.2:2008 Interior and workplace lighting—Part 2.2: Specific applications—Office and screen-based tasks published by Standards Australia on 6 June 2008<br>(e) AS/NZS 1680.2.3:2008 Interior and workplace lighting—Part 2.3: Specific applications—Educational and training facilities published by Standards Australia on 6 June 2008<br>(f) AS/NZS 1680.2.4:2017 Interior and workplace lighting—Part 2.4: Industrial tasks and processes published by Standards Australia on 30 June 2017 | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (g) AS/NZS 1680.2.5:2018 Interior and workplace lighting—Part 2.5: Hospital and medical tasks published by Standards Australia on 14 May 2018<br>(h) AS/NZS 1680.3:2017 Interior and workplace lighting—Part 3: Measurement, calculation and presentation of photometric data published by Standards Australia on 30 June 2017<br>(i) AS/NZS 1680.4:2017 Interior and workplace lighting—Part 4: Maintenance of electric lighting systems published by Standards Australia on 30 June 2017 | |
| Regulation 21 | AS/NZS 1158 Lighting for roads and public spaces series comprising—<br>(a) AS/NZS 1158.0:2005 Lighting for roads and public spaces—Part 0: Introduction published by Standards Australia on 7 September 2005 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (b) AS/NZS 1158.1.1:2005 Lighting for roads and public spaces—Vehicular traffic (Category V) lighting—Part 1.1: Performance and design requirements published by Standards Australia on 7 September 2005, incorporating amendment No. 1 (February 2009), No. 2 (June 2013) and No. 3 (October 2015)<br>(c) AS/NZS 1158.1.2:2010 Lighting for roads and public spaces—Vehicular traffic (category V) lighting—Part 1.2: Guide to design, installation, operation and maintenance published by Standards Australia on 10 June 2010<br>(d) AS/NZS 1158.2:2005 Lighting for roads and public spaces—Part 2: Computer procedures for the calculation of light technical parameters for Category V and Category P lighting published by Standards Australia on 7 September 2005, incorporating Amendment No. 1 (August 2008) | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (e) AS/NZS 1158.3.1:2005 Lighting for roads and public spaces—Pedestrian area (Category P) lighting—Part 3.1: Performance and design requirements published by Standards Australia on 7 September 2005, incorporating Amendment No. 1 (November 2008), No. 2 (May 2010), No. 3 (June 2013) and No. 4 (October 2015)<br>(f) AS/NZS 1158.4:2015 Lighting for roads and public spaces—Part 4: Lighting of pedestrian crossings published by Standards Australia on 6 May 2015<br>(g) AS/NZS 1158.5:2014 Lighting for roads and public spaces—Part 5: Tunnels and underpasses published by Standards Australia on 14 November 2014<br>(h) SA/SNZTS 1158:6:2015 Lighting for roads and public spaces—Part 6: Luminaires—Performance published by Standards Australia on 14 October 2015 | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 21 | AS 2560 series<br>Guide to sports lighting as published by Standards Australia comprising—<br>(a) AS 2560.1—2002 Sports lighting—Part 1: General principles published by Standards Australia on 10 May 2002<br>(b) AS 2560.2.1—2003 (R2017)—Sports lighting—Part 2.1: Specific applications—Lighting for outdoor tennis published by Standards Australia on 24 February 2003 and reconfirmed on 7 July 2017<br>(c) AS 2560.2.2—1986 (R2017) Guide to sports lighting—Part 2.1: Specific applications—Lighting of multipurpose indoor sports centres published by Standards Australia on 1 January 1986 and reconfirmed on 7 July 2017<br>(d) AS 2560.2.3—2007 (R2017) Sports lighting—Part 2.3: Specific applications—Lighting for football (all codes) published by Standards Australia on 7 December 2007 and reconfirmed on 7 July 2017 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (e) AS 2560.2.4—1986 (R2017) Guide to sports lighting—Part 2.4: Specific recommendations—Lighting for outdoor netball and basketball published by Standards Australia on 7 April 1986 and reconfirmed on 7 July 2017<br>(f) AS 2560.2.5—2007 (R2017) Sports lighting—Part 2.5: Specific applications—Swimming pools published by Standards Australia on 7 December 2007 and reconfirmed on 7 July 2017<br>(g) AS 2560.2.6—1994 (R2017) Guide to sports lighting—Part 2.6: Specific recommendations—Baseball and softball published by Standards Australia on 14 February 1994 and reconfirmed on 7 July 2017<br>(h) AS 2560.2.7—1994 (R2017) Guide to sports lighting—Part 2.7: Specific recommendations—Outdoor hockey | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | published by Standards Australia on 14 February 1994 and reconfirmed on 7 July 2017<br>(i) AS 2560.2.8—2007 (R2017) Sports lighting—Part 2.8: Specific applications—Outdoor bowling greens published by Standards Australia on 7 December 2007 and reconfirmed on 7 July 2017 | |
| Regulation 22 | AS/NZS 1158 Lighting for roads and public spaces series comprising—<br>(a) AS/NZS 1158.0:2005 Lighting for roads and public spaces—Part 0: Introduction published by Standards Australia on 7 September 2005<br>(b) AS/NZS 1158.1.1:2005 Lighting for roads and public spaces—Vehicular traffic (Category V) lighting—Part 1.1: Performance and design requirements published by Standards Australia on 7 September 2005, incorporating amendment No. 1 (February 2009), No. 2 (June 2013) and No. 3 (October 2015) | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (c) AS/NZS 1158.1.2:2010 Lighting for roads and public spaces—Vehicular traffic (category V) lighting—Part 1.2: Guide to design, installation, operation and maintenance published by Standards Australia on 10 June 2010<br>(d) AS/NZS 1158.2:2005 Lighting for roads and public spaces—Part 2: Computer procedures for the calculation of light technical parameters for Category V and Category P lighting published by Standards Australia on 7 September 2005, incorporating Amendment No. 1 (August 2008)<br>(e) AS/NZS 1158.3.1:2005 Lighting for roads and public spaces—Pedestrian area (Category P) lighting—Part 3.1: Performance and design requirements published by Standards Australia on 7 September 2005, incorporating Amendment No. 1 (November 2008), No. 2 (May 2010), No. 3 (June 2013) and No. 4 (October 2015) | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (f) AS/NZS 1158.4:2015 Lighting for roads and public spaces—Part 4: Lighting of pedestrian crossings published by Standards Australia on 6 May 2015<br>(g) AS/NZS 1158.5:2014 Lighting for roads and public spaces—Part 5: Tunnels and underpasses published by Standards Australia on 14 November 2014<br>(h) SA/SNZ 1158:6:2015 Lighting for roads and public spaces—Part 6: Luminaires—Performance published by Standards Australia on 14 October 2015 | |
| Regulation 22 | AS 2560 series<br>Guide to sports lighting as published by Standards Australia comprising—<br>(a) AS 2560.1—2002 Sports lighting—Part 1: General principles published by Standards Australia on 10 May 2002<br>(b) AS 2560.2.1—2003 (R2017) Sports lighting—Part 2.1: Specific applications—Lighting for outdoor tennis published | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | by Standards Australia on 24 February 2003 and reconfirmed on 7 July 2017<br>(c) AS 2560.2.2—1986 (R2017) Guide to sports lighting—Part 2.1: Specific applications—Lighting of multipurpose indoor sports centres published by Standards Australia on 1 January 1986 and reconfirmed on 7 July 2017<br>(d) AS 2560.2.3—2007 (R2017) Sports lighting—Part 2.3: Specific applications—Lighting for football (all codes) published by Standards Australia on 7 December 2007 and reconfirmed on 7 July 2017<br>(e) AS 2560.2.4—1986 (R2017) Guide to sports lighting—Part 2.4: Specific recommendations—Lighting for outdoor netball and basketball published by Standards Australia on 7 April 1986 and reconfirmed on 7 July 2017<br>(f) AS 2560.2.5–2007 (R2017) Sports lighting—Part 2.5: Specific applications—Swimming pools | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | published by Standards Australia on 7 December 2007 and reconfirmed on 7 July 2017 | |
| | (g) AS 2560.2.6–1994 (R2017) Guide to sports lighting—Part 2.6: Specific recommendations—Baseball and softball published by Standards Australia on 14 February 1994 and reconfirmed on 7 July 2017<br>(h) AS 2560.2.7–1994 (R2017) Guide to sports lighting—Part 2.7: Specific recommendations—Outdoor hockey published by Standards Australia on 14 February 1994 and reconfirmed on 7 July 2017<br>(i) AS 2560.2.8–2007 (R2017) Sports lighting—Part 2.8: Specific applications—Outdoor bowling greens published by Standards Australia on 7 December 2007 and reconfirmed on 7 July 2017 | |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Schedule 2, Part 1 | AS/NZS 5263.1.2<br>Gas appliances—Part 1.2 Gas fired water heaters for hot water supply and/or central heating published by Standards Australia on 11 February 2016 | The whole |
| Schedule 2, Part 1 | AS/NZS 2712:2007<br>Solar and heat pump water heaters—Design and construction published by Standards Australia on 12 September 2007, incorporating Amendment No. 1 (29 March 2011), No. 2 (14 November 2011) and No. 3 (5 November 2014) | The whole |
| Schedule 2, Part 3 | AS/NZS 2712:2007<br>Solar and heat pump water heaters—Design and construction published by Standards Australia on 12 September 2007, incorporating Amendment No. 1 (29 March 2011), No. 2 (14 November 2011) and No. 3 (5 November 2014) | The whole |
| Schedule 2, Part 5 | AS/NZS 5263.1.6:2016<br>Gas appliances—Part 1.6 Indirect gas‑fired ducted air heaters published by Standards Australia on 6 October 2016 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Schedule 2, Part 9 | AS/NZS 5263.1.3:2016<br>Gas appliances—Part 1.3: Gas space heating appliances published by Standards Australia on 8 March 2016 | The whole |
| Schedule 2, Part 12 | AS 3999:2015<br>Bulk thermal insulation—Installation published by Standards Australia on 23 July 2015 | The whole |
| Schedule 2, Part 12 | AS/NZS 4859.1:2002<br>Materials for the thermal insulation of buildings—Part 1: General criteria and technical provisions published by Standards Australia on 15 October 2002, incorporating Amendment No. 1 (28 December 2006) | The whole |
| Schedule 2, Part 13 | AS 2047:2014<br>Windows and external glazed doors in buildings published by Standards Australia on 23 September 2014, incorporating Amendment No. 1 (12 February 2016) and Amendment No. 2 (30 June 2017) | The whole |
| Schedule 2, Part 13 | AS 1288–2006 (R2016) Glass in buildings series comprising—<br>AS1228-2006 (R2016) | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | Glass in buildings—Selection and installation published by Standards Australia on 16 January 2006, incorporating Amendment No. 1 (31 January 2008), No. 2 (11 November 2011) and No. 3 (29 February 2016)<br>AS 1228 SUPP1-2006 (R2016) Glass in buildings—Selection and installation (Supplement to AS-1228-2006) published by Standards Australia on 28 March 2006 and reconfirmed on 15 July 2016 | |
| Schedule 2, Part 15 | The Building Code of Australia comprising—<br>(a) Volume One of the National Construction Code 2016 including any variations or additions in the Appendix Victoria set out in the Appendices to that Volume; and<br>(b) Volume Two of the National Construction Code 2016 including any Victoria additions set out in Appendix A of that Volume | Part 3.8.5 of Volume Two |
| Schedule 2, Part 17 | AS/NZS 3662:2013<br>Performance of showers for bathing published by Standards Australia on 2 September 2013 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Schedule 2, Part 17 | AS/NZS 6400:2016<br>Water efficient products—Rating and labelling as published by Standards Australia on 6 April 2016 | The whole |
| Schedule 2, Part 21 | IEC/TR 61341 Ed. 2.0 Method of measurement of centre beam intensity and beam angle(s) of reflector lamps published by the International Electrotechnical Commission on 18 February 2010 | The whole |
| Schedule 2, Part 23 | AS 2913–2000 (R2016) Evaporative air-conditioning equipment published by Standards Australia on 19 July 2000 and reconfirmed on 27 May 2016 | The whole |
| Schedule 2, Part 26 | Rules for Participation: Voluntary Energy Labelling Program for Swimming Pool Pump-units: published by the Equipment Energy Efficiency (E3) Committee as amended in November 2010 | The whole |
| Schedule 2, Part 26 | AS 5102.1–2009 Performance of household electrical appliances—Part 1: Swimming pool pump-units—Energy consumption and performance published by Standards Australia on 21 December 2009 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Schedule 2, Part 26 | AS 5102.2–2009 Performance of household electrical appliances—Part 2: Swimming pool pump-units Energy labelling and minimum energy performance standard requirements published by Standards Australia on 21 December 2009 | The whole |
| Schedule 2, Part 28 | AS 4254.1-2012 Ductwork for air-handling systems in buildings—Part 1: Flexible duct published by Standards Australia on 8 June 2012 | The whole |
| Schedule 2, Part 28 | The Building Code of Australia comprising—<br>(a) Volume One of the National Construction Code 2016 including any variations or additions in the Appendix Victoria set out in the Appendices to that Volume; and<br>(b) Volume Two of the National Construction Code 2016 including any Victoria additions set out in Appendix A of that Volume | Part A3 of Volume One |
| Schedule 2, Part 28 | AS 4254.2–2012<br>Ductwork for air-handling systems in buildings—Part 2: Rigid duct as published by Standards Australia on 12 November 2012 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Schedule 2, Part 28 | AS/NZS 4859.1:2002<br>Materials for the thermal insulation of buildings—Part 1: General criteria and technical provisions published by Standards Australia on 15 October 2002, incorporating Amendment No. 1 (28 December 2006) | The whole |
| Schedule 2, Part 30 | Zigbee Smart Energy Profile Specification published by ZigBee Standards Organization on 1 December 2008 | The whole |
| Schedule 2, Part 30 | Zigbee Smart Energy Standard version 1.2a published by the ZigBee Standards Organization on 3 December 2014 | The whole |
| Schedule 2, Part 31 | AS 60034.1–2009 Rotating electrical machines—Part 1: Rating and performance published by Standards Australia on 15 July 2009 | The whole |
| Schedule 2, Part 31 | IEC 60034-2.1 Ed. 2.0 Rotating electrical machines Part 2-1: Standard methods for determining losses and efficiency from tests (excluding machines for traction vehicles), published by the International Electrotechnical Commission on 27 June 2014 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Schedule 2, Part 31 | IEC/TS 60034-31 Ed. 1.0 Rotating electrical machines—Part 31: Selection of energy‑efficient motors including variable speed applications-Application guide, published by the International Electrotechnical Commission on 26 April 2010 | Annexure A |
| Schedule 2, Part 33 | ISO 13349:2010 Ed. 2.0 Fans–Vocabulary and definitions of categories published by the International Organization for Standardization in July 2010 | The definition of ***air handling system*** |
| Schedule 2, Part 36 | AS/NZS 3500:2018 series comprising—<br>(a) AS/NZS 3500.0:2003—Plumbing and drainage Part 0: Glossary of terms published by Standards Australia on 15 December 2003<br>(b) AS/NZS 3500.1:2018 Plumbing and drainage—Part 1: Water services published by Standards Australia on 29 June 2018<br>(c) AS/NZS 3500.2:2018—Plumbing and drainage—Part 2: Sanitary plumbing and drainage published by Standards Australia on 29 June 2018 | The whole |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| | (d) AS/NZS 3500.3:2018 Plumbing and drainage—Part 3: Stormwater drainage published by Standards Australia on 29 June 2018<br>(e) AS/NZS 3500.4:2018 Plumbing and drainage—Part 4: Heated water services as published by Standards Australia on 29 June 2018 | |
| Schedule 2, Part 36 | AS/NZS 6400:2016<br>Water efficient products—Rating and labelling published by Standards Australia on 6 April 2016 | The whole |
| Schedule 2, Part 36 | Water Efficiency Labelling and Standards Determination 2013 (No. 2) made under sections 18, 19 and 26 of the Water Efficiency Labelling and Standards Act 2005 of the Commonwealth | The whole |
| Schedule 2, Part 42 | AS 1228:2016<br>Pressure Equipment—Boilers published by Standards Australia on 18 May 2016 | The whole |
——
The following table of applied, adopted or incorporated matter was included in S.R. No. 171/2021 in accordance with the requirements of regulation 5 of the Subordinate Legislation Regulations 2014.
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 6 which inserts Part 44 of Schedule 2 to the Victorian Energy Efficiency Target Regulations 2018 | AS/NZS 2712 Solar and heat pump water heaters—Design and construction published by Standards Australia and Standards New Zealand on 12 September 2007 | Whole document |
——
The following table of applied, adopted or incorporated matter was included in S.R. No. 25/2023 in accordance with the requirements of regulation 5 of the Subordinate Legislation Regulations 2014.
| **Statutory rule provision** | | **Title of applied, adopted or incorporated document** | | **Matter in applied, adopted or incorporated document** |
| --- | --- | --- | --- | --- |
| Regulation 18 which inserts the definitions of ***air conditioner***, ***air-to-air*** and ***conditioned space*** in regulation 5 of the Principal Regulations | | Greenhouse and Energy Minimum Standards (Air Conditioners up to 65kW) Determination 2019 made by the Minister for Energy under sections 23 and 35 of the Greenhouse and Energy Minimum Standards Act 2012 of the Commonwealth | | Part 1 |
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | | **Matter in applied, adopted or incorporated document** | |
| Regulation 19(2) which inserts regulation 10(1B) and (1D) into the Principal Regulations | The Building Code of Australia comprising—<br>(a) Volume One of the National Construction Code 2019 including any variations or additions in the Appendix Victoria set out in the Appendices to that Volume; and<br>(b) Volume Two of the National Construction Code 2019 including any Victoria additions set out in Appendix A of that Volume | | Part A6 of Volume One | |
——
The following table of applied, adopted or incorporated matter was included in S.R. No. 91/2025 in accordance with the requirements of regulation 5 of the Subordinate Legislation Regulations 2024.
In this table—
Building Code of Australia means the Building Code of Australia comprising—
Volume One of the National Construction Code 2022 including any Victorian variations or additions set out in that Volume; and
Volume Two of the National Construction Code 2022 including any Victorian variations or additions set out in that Volume;
Principal Regulations means the Victorian Energy Efficiency Target Regulations 2018.
| **Statutory rule provision** | **Title of applied, adopted or incorporated document** | **Matter in applied, adopted or incorporated document** |
| Regulation 5(a) which inserts the definition of ***sole-occupancy unit*** in regulation 5 of the Principal Regulations | Building Code of Australia | Schedule 1 to Volume One |
| Regulation 5(b) which substitutes the definition of ***residential premises*** in regulation 5 of the Principal Regulations | Building Code of Australia | Part A6 of Volume One |
| Regulation 7(1) which inserts regulation 10(3A) into the Principal Regulations | Building Code of Australia | Part A6 of Volume One |
| Regulation 7(2) which substitutes regulation 10(4) and (5) of the Principal Regulations | Building Code of Australia | Part A6 of Volume One |