14Action after investigation of complaints

14 Action after investigation of complaints

14 Action after investigation of complaints

(1) If the Commissioner decides to investigate all or part of a complaint, the Commissioner must decide to—

(a) make a recommendation that the head of the agency alleged to have contravened the Charter—

(i) apologise to the victim of crime or immediate family member of the missing person, or

(ii) require staff of the government sector agency to undertake further training in relation to the Charter, or

(iii) review a policy or procedure of the government sector agency, or

(iv) give the victim of crime or immediate family member of the missing person information, or

(b) make another recommendation the Commissioner considers appropriate, or

(c) refer the complaint or part of the complaint to another entity if the Commissioner considers the conduct the subject of the complaint or part of the complaint would be more appropriately dealt with by that entity, or

(d) take no further action.

(2) As soon as practicable after making a decision under subsection (1), the Commissioner must give notice of the decision and the reasons for the decision to—

(a) the person who made the complaint, and

(b) the head of the agency the subject of the complaint.