Part 4Deciding claims

Part 4—Deciding claims

16 Commission to decide claim

(1) The Commission must decide a claim submitted to it by the Secretary under subsection 15(2).

(2) When the Commission decides a claim, it must make a written record of the decision.

17 Grant of claim

The Commission may decide to grant a claim if it is satisfied that:

(a) the person by, or for, whom the claim is made is eligible for a crisis payment; and

(b) the crisis payment is payable.

Note See section 10 for circumstances in which a crisis payment is not payable.

18 Notifying claimant of decision on claim

When a claim is decided, the Commission must notify the claimant, in writing, of:

(a) the decision; and

(b) the reasons for the decision; and

(c) the claimant’s right, if dissatisfied with the decision, to request the Commission to review the decision.

19 Date of effect of decision

(1) This section applies to a decision under section 16 or 26.

(2) The Commission may state any of the following as the day the decision takes effect:

(a) the day the decision is made;

(b) a day before or after the day mentioned in paragraph (a).