91Action when provider defaults in relation to a student

91 Action when provider defaults in relation to a student

An approved course provider must have a procedure to ensure that the provider performs the following actions after the provider defaults in relation to a student: (a) within 24 hours of the default occurring: (i) notify students enrolled in the course, in writing, that the course is no longer being provided, and; (ii) give written notice to the VSL Tuition Protection Director of the circumstances of the default; (b) as soon as practicable, update the provider’s website to reflect that the course is no longer being provided and to give tuition protection information; (c) within 3 business days of the default occurring, give the VSL Tuition Protection Director the information required under subsection 66C(3) of the Act

Note: Section 66B of the VET Student Loans Act 2016 describes when an approved course provider defaults in relation to a student.