87Processes and procedures for cancellation of enrolment

87 Processes and procedures for cancellation of enrolment

(1) An approved course provider’s processes and procedures must include processes and procedures for the provider to cancel a student’s enrolment in an approved course, or a part of an approved course, after the census day for the course. (2) The processes and procedures for cancelling a student’s enrolment must: (a) require the provider to inform the student concerned of a proposed cancellation; and (b) provide the student with at least 28 days to initiate grievance procedures before the cancellation takes final effect; and (c) provide for the cancellation to take final effect only after any grievance procedures initiated by the student have been completed; and (d) set out the circumstances in which fees for the course, or the part of the course, concerned will, or will not be, refunded.