153Electronic communication between students and approved course providers

153 Electronic communication between students and approved course providers

(1) If a student is required or permitted to give information or a document to an approved course provider by way of fax, email, web‑based communication or any other form of electronic communication specified by the provider, the provider must ensure that the information technology system to be used for giving the information or document is: (a) accessible, in the sense that the provider has: (i) informed the student that the information or document is to be given using the system; and (ii) authorised the student to use the system; and (b) secure, so that the student’s information or document can be accessed only by persons authorised by the student; and (c) able to store the information or document so that it is readily accessible by the student; and (d) accessible in respect of applications for VET student loans; and (e) for a student who makes such an application electronically: (i) accessible by the student using a student identifier; and (ii) able to automatically generate a date field on the request; and (f) able to generate printable receipts for the student. (2) If an approved course provider is required or permitted to give information or a document to a student by way of fax, email, web‑based communication or any other form of electronic communication specified by the provider, the provider must ensure that: (a) the student is directly informed that the information or document will be communicated by electronic means; and (b) the student is authorised to use an information system for receiving, storing or otherwise processing the information or document; and (c) the information system stores the information or document sent to the student so that it is readily accessible by the student.