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VET Student Loans Act 2016
79Approved course providers must have review officers
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#### 79 Approved course providers must have review officers
(1) An approved course provider must appoint an officer to reconsider reviewable decisions made by the provider.
(2) The officer must be appointed by:
(a) the chief executive officer of the provider; or
(b) a delegate of the chief executive officer of the provider.
(3) The officer must not reconsider a decision if the officer:
(a) was involved in making the decision; or
(b) occupies a position at a level lower than that of the person who made the decision.