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Utilities Act 2000
88Draft contracts
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88 Draft contracts (1) ICRC must consider a draft standard customer contract submitted by a utility to ICRC for approval. (2) ICRC may give a written direction to a utility to submit to ICRC for consideration a draft standard customer contract for the provision of a utility service.
Standard customer contracts Division 6.2 (3) A utility must comply with a direction within the period stated in the direction that ICRC is satisfied is reasonable in the circumstances.