Utilities Act 2000
27Special conditions—water supply services
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27 Special conditions—water supply services A licence to supply water is, in addition to the conditions mentioned in section 25, subject to the following conditions: (a) that the utility supply only customers of the kind to which the licence relates; (b) if the licence is for supply to franchise customers—that the water is supplied in accordance with the terms of the utility’s standard customer contract for the supply (except to the extent that the customer and utility agree to other terms).