221Direction by Minister

221 Direction by Minister (1) The Minister responsible for a Government program may give a written direction to a utility to take stated action that the Minister considers appropriate to ensure that the utility’s services are provided in accordance with the program.

Community service obligations Part 13 (2) A direction may, for example, require the utility to provide particular services to particular classes of people free of charge, at stated charges or subject to stated discounts or rebates. (3) A direction must state the Minister’s estimate of the cost to be incurred by the utility in complying with the direction.