180Discharge of customer debt

180 Discharge of customer debt (1) If the ACAT is satisfied that payment of a customer debt in relation to residential premises would cause substantial hardship for the customer, the ACAT may, in writing, declare that the debt is discharged in whole or to a stated extent. (2) The declaration may provide that the discharge is conditional on payment by the customer of a stated amount or amounts in accordance with the declaration. (3) A declaration has effect for all purposes according to its terms.

Powers and decisions of ACAT Division 12.5 (4) The amount of the debt discharged by a declaration may not be more than— (a) $10 000; or (b) if another amount is prescribed by regulation—the prescribed amount.