169Definitions—pt 12

169 Definitions—pt 12 complainant—see section 172. complaint—see section 172. customer debt means an amount payable by a customer to a utility in relation to the provision of a utility service to premises for the customer. registrar means the registrar of the ACAT. respondent, in relation to a complaint, means the utility the subject of the complaint. utility, in relation to an act or omission, includes a person who was licensed at the time of the act or omission. withdrawal, of a utility service, includes the reduction or termination of the service, whether by disconnection from a network or otherwise.