168Civil dispute applications to ACAT

168 Civil dispute applications to ACAT (1) This section applies in relation to— (a) the recovery of a customer debt; or (b) any other cause of action against a customer in relation to which an application to ACAT may be made under part 12 (Complaints to ACAT about utilities). (2) A utility may not make an application to the ACAT under the ACT Civil and Administrative Tribunal Act 2008, part 4 (Civil disputes) in relation to the debt or cause of action unless the utility has given the customer written notice of its intention to do so. (a) must be given at least 7 days before the day the application is made; and (b) must include a statement about the customer’s rights to make an application in relation to a complaint to the ACAT under part 12. customer debt—see section 169.