Tuition Protection (Up-front Payments Guidelines) 2020
Division 6Requirements of notice to student
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Division 6 – Requirements of notice to student
16 Requirements of notice (1) For the purposes of subsection 62E(3) of the Act, the registered higher education provider must specify in its written notice of default to domestic students in relation to whom it has defaulted: (a) the name of the Australian course of study and units of study that the student was enrolled in at the time of the default; (b) the date of the default; (c) a copy of the student’s transcript for units already completed; (d) evidence of any amounts of up-front payments received; and (e) details of where to get information from the responsible Australian Government Department about tuition protection. (2) The registered higher education provider must send the notice in one of the following ways: (a) to the student’s personal email address as advised by the student; (b) to the student’s postal address as advised by the student; or (c) to the student by another method agreed to by the student.